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Do You Need to Build A Privacy Awareness Training Plan for Your Healthcare Practice?

Posted on January 23, 2023 by Meghan in Blog No Comments

Do You Need to Build a Privacy Awareness Training Plan in your Healthcare Practice?

A practical privacy awareness training plan will save time for clinic managers and privacy officers.

Employees and healthcare providers who keep privacy and security top of mind will contribute to increased patient satisfaction, improve privacy compliance, and reduce privacy and security incidents in your practice.

Privacy awareness training is more than a checklist when new employees are hired.

As an employer and health care provider, you are responsible to provide training to all your employees about privacy awareness.

Your privacy officer should have direct involvement in the planning and monitoring of the privacy awareness training. The privacy officer may also:

  • Facilitate training opportunities
  • Develop / contribute to policies and procedures
  • Monitor for compliance
  • Provide instructions
  • Implement specific projects

If you don’t provide the training – and if your employees don’t understand the policies – and there is a privacy breach, then the healthcare provider is more likely to be held accountable under the legislation and face penalties including fines and even prison!

Protect your organization and your patients. Equip your staff with the information they need to confidently and correctly handle personal health information. Healthcare businesses who want employee and supervisor level privacy awareness training to support key policies, procedures and risk management programs need a privacy awareness training program.

Quickly and Easily Build Your Privacy Awareness Training Plan For the Whole Year!

Effective training for adult learners suggest that we must re-enforce key concepts at least 4 times a year. This applies to privacy awareness topics, too. 

Start your privacy awareness training at orientation and on-boarding of ALL of your team members, including healthcare providers. 

Then, re-enforce the key concepts throughout the year with work aids, posters, a ‘training minute' at regular staff meetings or team huddles, and coaching during the work day.

When You Plan It, It Will Happen

Is this you? If you want something to happen, you schedule it in your calendar.

Planning is key to design and deliver an effective privacy awareness training plan for your healthcare practice.

Let me show you a quick and easy way to plan your privacy awareness training for the whole year!

In this 60-minute webinar, you will outline a privacy awareness plan for your practice.

  • Training plan theory
  • Training strategies
  • Privacy awareness training plan
  • Build your privacy awareness training plan for the whole year!
  • Resources you can use right away to start training

Join me on Thursday, January 26, 2023

12:00pm Noon Mountain

Build a Privacy Awareness Training Plan for Your Healthcare Practice

Register for Your FREE LIVE* Workshop

*Even if you can't attend live, register now to get access to the limited time replay and resources!

Yes! I want to attend the workshop

This Workshop Includes:

  • Live on-line training
  • Q&A with Jean Eaton, Your Practical Privacy Coach when you join the webinar live
  • Access to the replay for a limited time
  • Learning Resources Guide
Yes! I want to attend the workshop

Did you enjoy reading this article? You may also be interested in:

Do You Want To Be A Confident Healthcare Privacy Officer?

Keeping Privacy Active in the Minds of Clinic Staff

5 Low Cost Steps You Can Take to Prevent Employee Snooping

3 Parts to Every Privacy Awareness Training Plan

Jean Eaton

When we know better, we can do better…

Jean Eaton is constructively obsessive about privacy, confidentiality, and security especially when it comes to the handling of personal health information. If you would like to discuss how I can help your practice, just send me an email. I am here to help you.  

Jean L. Eaton
Your Practical Privacy Coach
INFORMATION MANAGERS

healthcare, privacy awareness, privacy awareness training, privacy awareness training plan, privacy officer, privacy training

CHIMA’s Emerging Privacy Management Practices in Health Care series

Posted on July 30, 2020 by Meghan in Blog

Emerging Privacy Management Practices in Health Care 

I'm tickled pink to be the facilitator for CHIMA's new continuing education series.

The Canadian Health Information Management Association (CHIMA) recently launched a live, 5-part privacy series, Emerging Privacy Management Practices in Health Care, beginning on August 6, 2020.

Telehealth and virtual care implementation has advanced 10 years in the last 3 months in response to the coronavirus (COVID-19) pandemic. This series covers the critical aspects of implementing modern privacy management practices in your health care organization. This series is suitable for individuals with privacy-related roles (e.g., managers, vendors, or employees) across the continuum of health care (e.g., acute, primary, long-term or community care).

Each module will cover a privacy-related topic area including privacy awareness, release of information (ROI), access and disclosure, security/cybersecurity, and breach management. Environment overviews are shared throughout the series along with new opportunities for health information professionals in both traditional and emerging roles. By keeping current with these trends, health information professionals will be better prepared to assume new roles within privacy management.

Attend the live webinars to participate in a Q&A period with series facilitator and industry expert Jean L. Eaton.

Learn more at echima.ca/privacy-series

Speakers:

Jean L. Eaton, Your Practical Privacy Coach and Practice Management Mentor with Information Managers Ltd.

Jean L. Eaton is a Certified Health Information Management (CHIM) professional, and privacy awareness training facilitator.

She has had the honour of sharing her passion for practical privacy and confidentiality advice with hundreds of medical clinics, health care practices, and organizations across Canada and the United States.

Jean has over 20 years of experience in health information management and health care administration and over 15 years in her independent privacy consulting practice. She makes practical recommendations for thousands of independent health care providers to help them comply with privacy legislation and create efficient practices.

Jean is also a keynote speaker on the topic of privacy breach management and serves as an on-demand ‘virtual privacy officer’.

The live webinars will occur on the first Thursday of each month from August to December.

 

Module Date Time
1. Privacy awareness August 6, 2020 12:00 – 1:30 pm EST
2. Release of information September 3, 2020 12:00 – 1:30 pm EST
3. Access and disclosure in patient portals, information sharing, and health information exchange environment October 1, 2020 12:00 – 1:30 pm EST
4. Security/cybersecurity November 5, 2020 12:00 – 1:30 pm EST
5. Privacy breach management December 3, 2020 12:00 – 1:30 pm EST
Purchase Your Series Pass Here!
access, cybersecurity, health care, Health Information Management, healthcare, medical, privacy, privacy awareness, privacy management, security, telehealth, virtual care

Privacy Awareness in Healthcare Training: Dental Practices

Posted on June 15, 2020 by Meghan in Blog, Services

NEW! Privacy Awareness in Healthcare Training – Dental Practices

Privacy Awareness Training for Dental Practices

Is your dental clinic in compliance with the Alberta Dental Association & College, Health Information Act (HIA) and Personal Information Protection Act (PIPA)?

Dentists and dental practices in Alberta are required to have an ongoing privacy program to ensure the protection of private records and patient information. The appropriate collection, use, and disclosure of personal information is critical to maintaining privacy for patients that choose to trust in your practice. Accomplishing this important goal demands an up-to-date training strategy.

Regular privacy awareness training protects patients, employees and your business. The key components of your training strategy must revolve around ensuring HIA compliance to mitigate risk of a privacy breach. Everyone in your clinic – dentists, dental assistants, dental hygienists, office staff, contractors and even practicum students and volunteers must understand how to correctly handle personal information, so it remains confidential and secure. Maintaining high standards that safeguard information privacy and security is an essential aspect of asset management for any health care provider.

Corridor Interactive's training includes a personalized printable certificate of achievement to support compliance and may be used for your continuing education credits, too! Our training delivers industry best practices and is ideal for all levels of staff in any dental organization or clinic that collects, uses or discloses personally identifying information. This includes direct care providers in your practice as well as privacy officers, support staff and any other employees who are not directly involved in patient care.

Corridor’s Privacy Awareness Training for Dental Practices educates dentists, dental assistants, dental hygienists, and all office staff on:

  • Understanding Privacy
  • Privacy Principles
  • Collection, Use & Disclosure
  • Roles & Responsibilities
  • Privacy Breaches
  • Right of Access
  • Safeguards
  • What is “Health Information”
  • Handling Personal Sensitive Health Information
 

If You Are A

  • dentist,
  • dental assistant,
  • dental hygienist,
  • or work in a dental practice

You Need Privacy Awareness in Healthcare Training – Dental Practices

You will 

  • Understand patient and client privacy rights.
  • Respect personal health information and your obligations.
  • Confidently and correctly handle personal health information.
  • Use reasonable safeguards to protect personal health information (PHI).
  • Recognize and respond to a privacy breach
  • Support key policies, procedures and risk management programs in your healthcare practice.

Interactive Online Learning Experience provided by Corridor Interactive

Corridor Interactive’s Buy Now Training Programs give you access to the most current information available, at your convenience. Complete your course all at once, or in multiple sessions from any location – it’s up to you. All you need is an internet connection and an email address to get started…it’s that easy!

  • Fits into your schedule – you can start, pause at anytime, and return to the course exactly where you left off.
  • Easy to use – navigation buttons makes it easy to continue to the next topic or pick and choose the order that you want to see the content.
  • Get started immediately – the entire course is ready for you!
  • Work at your own pace – you have access to the course for three (3) months. Most students complete the course in under 2 hours.
  • You can listen to the narration for each module.
  • Practical examples, too, to make it easier for you to apply what you have learned in the course to your job.
  • Links to extra resource material and websites related to your topic of study, to peruse at your convenience.
  • A printable Certificate of Completion, available as soon as you successfully complete your course.
  • An audit trail and record of your course activity and training history.
  • Self-directed learning features including the ability to pause your course at any time and resume later, right from where you left off.
  • Unlimited access to your course and resources for the duration of your subscription term.
  • Technical support with a one-business day turnaround for end-user support help and questions.
  • Automatic emails when you complete your course, or reminders if you have not completed.

Developed by Corridor’s team of seasoned software specialists and instructional designers, this unique online learning application is the optimum vehicle for delivering learning content.

$30 per subscription

Register Now

 Give your staff the knowledge and tools they need to apply policy in their day-to-day work AND prevent a privacy breach with privacy awareness training.

 

Privacy Awareness in Healthcare Training – Dental Practices

Protect your organization and your patients. Equip your staff with the information they need to confidently and correctly handle personal health information. Learn basic healthcare privacy principles and how to handle personal health information, use safeguards, and recognize and report a privacy breach.

Sounds great! Sign me up!

This self-paced on-line education includes:

  • 9 Modules
  • 6 Quizzes
  • 2 Case Studies
  • Final Exam

Certificate of Completion

“When we know better, we can we do better.”

As an employer and health care provider, you are responsible to provide training to all of your employees about privacy awareness. Protect your organization and your patients. Equip your staff with the information they need to confidently and correctly handle personal health information.

I am constructively obsessive about privacy and confidentiality in the healthcare sector–and I think you should be, too! I designed this course to assist healthcare providers, clinic managers, practice managers, privacy officers and independent healthcare practice owners provide practical privacy awareness training that was easy to implement, consistent content, cost-effective and meaningful to your day-to-day business.

When each member of your independent healthcare practice completes this privacy awareness course, you will have clearer expectations and confidence that your team will maintain the privacy, confidentiality and security of your patient’s health information. Give your patients the gift of privacy. Improve your healthcare practice with privacy awareness education.

Jean L. Eaton, Your Practical Privacy Coach Information Managers Ltd.

Frequently Asked Questions

How can I access the course?

The course, Privacy Awareness in Healthcare Training – Dental Practices  is available on-line from any internet enabled device. You can use your desktop computer, smart phone or tablet to view the slides and even hear the narration.

How long is the course?

Most students complete the course in under 3 hours. You can start and stop the course at any time. Let's say you decide to take 20 minutes each day to work on the course. You can login and start the course right away. When you come back to the course the next day, you can start right from where you left off. You will have all the modules and the post-test done within 6 days. Don't worry about missing a few days – you have access to the course for a full 3-months!

This is my first job in a dental practice. Do I know enough to start the course?

You bet! The course is easy to read and I explain all the terms that you need to know. There are a lot of practical examples, too, to make it easier for you to apply what you have learned to your job.

I've worked in healthcare for a long time. Do I still need to take this course?

You bet! Seasoned professionals like yourself have an extra obligation to share your knowledge with new workers. This course will help you to refresh key principles and suggest wording, examples, and key messages that you can use to train new employees to their specific tasks in the workplace. The course will help you to advocate for the privacy rights of your patients. Unfortunately, we have many examples where trained professionals who “should have known better” make errors in judgement causing privacy breaches that affect our patients, our business, and the reputation of healthcare. Healthcare practitioners and owners have a responsibility to ensure that everyone in the practice receive comprehensive privacy awareness training regularly.

Will I get a certificate of completion that I can give my employer?

Yes –  at the end of the course, you will have the opportunity to complete a short on-line quiz to confirm that you understand the key concepts. Then you will have access to a Certificate of Completion that you can download and share with whomever you choose.

Can I get continuing education credits with my professional association?

Maybe! If you are a member of a professional association and you would like to seek credits from for taking this course, please let us know so we can take steps to request pre-approval. Often, professional association and colleges will grant continuing education (CE) credits based on your certificate of completion.

How much is the course?

The course is $30 per individual 3 month subscription. Click here to buy it right away.

I think everyone in my healthcare practice should take this course! Can I buy in a group package?

Yes – Privacy Awareness in Healthcare Training – Dental Practices is available in group packages, or it can be customized to incorporate your organization’s privacy policy and practices. Employers can monitor the employee’s training progress and receive a report of employee’s satisfactory completion of on-line quizzes. Track annual privacy awareness training through our online platform to demonstrate your compliance with legislation. Contact Corridor Interactive for more information.

I agree that privacy awareness training is important - but I don't work in healthcare. Do you have a corporate privacy awareness program?

While these programs have been developed with health care providers in mind, the privacy principles and fundamentals of protecting personal information are appropriate for any organization that collects, uses, and discloses personally identifying information. Contact us for information about our Corporate Privacy Awareness Program!

Interested in Group Training?

Employers can also purchase training for groups of employees; employees can access the internet based training at a time and location convenient to them. Employers can monitor the employee’s training progress and receive a report of employee’s satisfactory completion of on-line quizzes. Track annual privacy awareness training through our online platform to demonstrate your compliance with legislation.

Email Corridor Interactive to Order Group Training

Corridor Interactive, dentists, health care, Health Information Act Training, healthcare, healthcare provider, primary healthcare, privacy, privacy awareness, privacy breach, training

Privacy Awareness Week 2019

Posted on May 7, 2019 by Jean Eaton in Blog

Privacy Awareness Week (PAW), an initiative of the Asia Pacific Privacy Authorities forum (APPA), is held every year to promote awareness of privacy issues and the importance of protecting personal information. This year, Privacy Awareness Week is celebrated May 6-10, 2019.

Protect Your Organization and Your Patients

Equip your staff with the information they need to confidently and correctly handle personal health information.

Healthcare businesses need privacy awareness training to support key policies, procedures and risk management programs need a privacy awareness training program.

Reasonable Safeguards

As an employer and health care provider, you are responsible to provide training to all of your employees about privacy awareness.

If you don’t provide the training, or if the employees don’t understand the policies and there is a privacy breach, then the healthcare provider is more likely to be held accountable under the legislation and face penalties including fines and even prison!

Patients value the privacy and security of their information.

Healthcare providers and clinic managers value privacy and security, and they value not having adverse results as a lack of compliance or patient safety issues.

Privacy Awareness Quiz

Patients trust their healthcare providers with their sensitive, personal, and financial information.

If patients don’t feel that the healthcare provider will keep their information confidential and secure, patients may choose not to share their information which may impact their healthcare and treatment.

When we are privacy aware, we can better respond to patients’ questions and build their trust in the quality of services that we provide.

Avoid Fines

On August 31, 2018, amendments to the Health Information Act (HIA) came into force that introduce a fine of not less than $200,000 for a person who fails to take reasonable steps in accordance with HIA regulations to maintain safeguards to protect against reasonably anticipated threats to the security of health information (sections 107(1.1)(a) and 107(7)).

SAY NO TO SNOOPING! If an individual affiliate knowingly breaches the privacy and security of health information, and the custodian can demonstrate that reasonable safeguards (including privacy awareness training) were in place, the individual affiliate can be charged under the Health Information Act. Fines of up to $50,000 per may be applied to the individual in addition to other sanctions from their employers and/or their professional regulatory colleges where applicable. (HIA s.107)

What Will You Do To Be More #PrivacyAware?

Join Information Managers for Privacy Awareness Week! May 6-10, 2019. #PrivacyMatters!

Information Managers would like to spread the message of #PrivacyMatters to raise privacy awareness in healthcare everyday.

Share these resources in your healthcare practice to keep privacy top-of-mind and demonstrate your commitment to privacy awareness!

Privacy Awareness in Healthcare: Essentials

 Improve your healthcare practice with privacy awareness education.
#PrivacyAwareness training in healthcare to support key policies, procedures and risk management programs.

Grab this from Corridor Interactive!

Special Privacy Awareness Week Pricing! EXTENDED!

Hurry! Expires soon!

Grab Your Privacy Awareness Training

Download Your Privacy Awareness Quiz!

Common scenarios in healthcare.

Grab Your Quiz

I Heart Privacy! #PrivacyMatters

Print badges for your team.

Or, use the done-for-you sheet of labels that you can print right away and slip into badge holders or print to stickers or labels.

You can even customize the labels and add your business name!

Instant Download Here

Download Your Monthly Privacy and Security Awareness Audit Template

Grab Your Free Privacy and Security Monthly Audit Template
#PrivacyMatters, health, healthcare, privacy awareness, training

Do you want to enjoy the benefits of the internet without the fear of cyber attacks and privacy breaches?

Posted on September 11, 2017 by Jean Eaton in Archive

Is this you?

Paul clicked on a link in an email that encrypted all his data on his computer and now he has to pay a ransom to get the data back.

Mary used her work email address to register for the course, “Ready to leave your job?” Now her boss thinks that she is looking for a new job.

Alice did not follow your clinic policies and procedures properly and she left a confidential message with the wrong patient.

Bob is a new employee and will start his orientation tomorrow.

They each use the internet for their personal lives and as an employee. You need to know the best practices on the internet and how to protect your personal information. It's easy once you know how!

The 15 Day Privacy Challenge is a fun, FREE online educational opportunity on privacy and security that you can use at home or at work. Enjoy the benefits of the internet without the fear of cyber attacks and privacy breaches when you use these practical tips, tools, and resources.

This free online course is ideal for businesses, healthcare practices, or clubs and their privacy officers, employees, and their families.

The course is free – there is no risk to you and you will see that the 15 Day Privacy Challenge is the perfect way to make small changes easily that can improve the privacy and security of your information right away!

We are official champions of the  National Cyber Security Awareness Month (NCSAM). October is Cyber Security Awareness Month and Information Managers is celebrating by hosting our annual 15 Day Privacy Challenge.

The 15 Day Privacy Challenge starts October 15th, for fifteen days.

The challenge includes tasks centered on a privacy or security best practice. Each challenge includes a short description about why this practice is important, how to get started, and links to additional resources. Each challenge will take approximately 15 minutes to complete.  All activities are  online and accessible from any internet enabled device.

[clickToTweet tweet=”Practical #privacy and security tips for home or office – FREE! #15DayPrivacyChallenge #CyberAware” quote=”15 Day Privacy Challenge – Practical privacy and security tips for the internet enabled home and office – FREE!”]

Businesses and healthcare providers are legally responsible to ensure that every employee, contractor, and vendor receives privacy and security training, including cyber awareness. Prevent malicious errors, omissions or attacks that could result in fines and even jail time for the business, healthcare provider, employee, or vendor by being up to date on privacy and security best practices.

Training is the cornerstone of every privacy and security program.

People love games, challenges, and cyber competitions to create variety and interest in privacy and security best practices. The 15 Day Privacy Challenge uses a variety of multi-media content that everyone in your practice can understand. Privacy awareness training alone won’t guarantee that mistakes or errors in judgement won’t happen, but Privacy Awareness Training is your logical first step.

 15 Day Privacy Challenge Teach Staff

The 15 Day Privacy Challenge starts October 15th, for fifteen days.

The 15 Day Privacy Challenge includes easy to access on-line resources delivered each day. You will have access to all of the resources for one year on the website.
BONUS – access to discussion group with other participants to share your tips.

What People Are Saying 

Don't just take it from us, here is what previous participants are saying:

“The 15 Day Privacy Challenge has given me some additional information on day-to-day responsibilities that I hadn't considered until now. Each Privacy Challenge has been so informative and I've been sharing it with our office staff.”

Vera. Alberta Health Services
“The 15 Day Privacy Challenge has made me aware of the policies that my facility needs to update/create!”
Rachel Worthing, CHIM, Ontario Shores Centre for Mental Health Sciences
“The 15 Day Privacy Challenge has given me some great resource information and helped me to identify the areas that I need to work on. I found value in almost all of the Privacy Challenges, but I would say Risk Assessment, Social Media, Email Phishing and Spam, and Confidentiality are the top four.”
Sharon

  The 15 Day Privacy Challenges includes:

  • Posters
  • Short articles with practical information
  • Videos
  • Infographics
  • Links to additional free resources
  • Certificate of completion

The 15 Day Privacy Challenge includes practical tips on:

  • Confidentiality
  • Privacy Collection
  • Manage USB Sticks and Mobile Devices
  • Computer Backup
  • Computer Security
  • Spam email, Phishing emails, Spear-phishing
  • Privacy Officer Education
  • The Right to Access Your Own Personal Information
  • Change Your Passwords
  • Employee Orientation
  • Social Media
  • Risk Assessment
  • Privacy Breach Reporting

At the end of the challenge, you will receive a printable certificate of completion. Successful challengers might also find that this qualifies for CPE credits, too!

You will also have many more tools to add to your privacy tool box!

You can do this yourself or make it a team event. The finished tasks and poster will contribute to your business' Privacy Management Program. Proudly display your poster to your co-workers and customers to show the steps you have taken to manage privacy and security.

The course is free – there is no risk to you and you will see that the 15 Day Privacy Challenge is the perfect way to make small changes easily that can improve the privacy and security of your information right away!

Register right away while this is fresh in your mind! You won’t want to miss a single one!


Yes, I'm ready to take the Privacy Challenge!

Includes the webinar on October 19 – Do Your Club Volunteers Protect Your Privacy?

Please provide your email address below and you will be re-directed to the Privacy Challenge registration page. Check your email in-box to confirm your registration!

 

Along with your webinar registration, you will also benefit from the occasional Privacy Nugget tips by email of similar privacy resources and articles that you can use right away!

 

#15DayPrivacyChallenge, #CyberAware, #NCSAM, 15 Day Privacy Challenge, healthcare, Practical Privacy Coach, Practice Management Mentor, privacy, privacy awareness, privacy officer, security, security awareness, training

Privacy Awareness in Healthcare: Essentials

Posted on May 15, 2017 by Jean Eaton in Blog, Services

Privacy Awareness Training 

As an employer and health care provider, you are responsible to provide training to all of your employees about privacy awareness. If you don’t provide the training, if the employees don’t understand the policies and there is a privacy breach, then the healthcare provider is more likely to be held accountable under the legislation and face penalties including fines and even prison!

Protect your organization and your patients. Equip your staff with the information they need to confidently and correctly handle personal health information. Healthcare businesses who want employee and supervisor level privacy awareness training to support key policies, procedures and risk management programs need a privacy awareness training program.

“Privacy Awareness in Healthcare: Essentials” training is a 2 part, on-line training program for healthcare providers, support team, and vendors to confidently and correctly handle personal health information and to recognize and report a privacy breach.

If You

  • work in healthcare or social services
  • are a member of a health profession or work with healthcare professionals
  • are a business vendor, contractor, or provide services with a healthcare or social services organization

You Need Privacy Awareness in Healthcare: Essentials

You will 

  • Understand patient and client privacy rights.
  • Respect personal health information and your obligations.
  • Confidently and correctly handle personal health information.
  • Use reasonable safeguards to protect personal health information (PHI).
  • Recognize and respond to a privacy breach
  • Support key policies, procedures and risk management programs in your healthcare practice.

Interactive Online Learning Experience provided by Corridor Interactive

Corridor Interactive’s Buy Now Training Programs give you access to the most current information available, at your convenience. Complete your course all at once, or in multiple sessions from any location – it’s up to you. All you need is an internet connection and an email address to get started…it’s that easy!

  • Fits into your schedule – you can start, pause at anytime, and return to the course exactly where you left off.
  • Easy to use – navigation buttons makes it easy to continue to the next topic or pick and choose the order that you want to see the content.
  • Get started immediately – the entire course is ready for you!
  • Work at your own pace – you have access to the course for three (3) months. Most students complete the course in under 2 hours.
  • You can listen to the narration for each module.
  • Practical examples, too, to make it easier for you to apply what you have learned in the course to your job.
  • Links to extra resource material and websites related to your topic of study, to peruse at your convenience.
  • A printable Certificate of Completion, available as soon as you successfully complete your course.
  • An audit trail and record of your course activity and training history.
  • Self-directed learning features including the ability to pause your course at any time and resume later, right from where you left off.
  • Unlimited access to your course and resources for the duration of your subscription term.
  • Technical support with a one-business day turnaround for end-user support help and questions.
  • Automatic emails when you complete your course, or reminders if you have not completed.
  • This course is pre-approved by the International Association of Privacy Professionals (IAPP) for 2.5 Group A Continuing Professional Education (CPE) credits for CIPP/C, CIPM, and CIPT-certified individuals.

Developed by Corridor’s team of seasoned software specialists and instructional designers, this unique online learning application is the optimum vehicle for delivering learning content.

Select the training that best fits your needs

Privacy Awareness in Health Care Training – Canada includes detailed resources for each province and territory with key terminology and links to applicable privacy legislation. Resources are provided for our ten provinces: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland & Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan, and three territories: Northwest Territories, Nunavut and Yukon. This new product is ideal for both organizations and vendors who provide health care services or have health care clients in more than one province.

Privacy Awareness in Health Care Training – Alberta includes the mandatory privacy breach notification amendments to the Health Information Act (HIA).

Privacy Awareness in Health Care Training – Ontario specifically covers all legislation and rules specific to the province of Ontario including the Personal Health Information Protection Act (PHIPA).

Refresher: Privacy Awareness in Health Care – Alberta is a quiz-based review of Corridor’s full Privacy Awareness course. The Refresher starts with an initial quiz to assess knowledge on the topics and information covered in the full course. Based on the quiz results, one or more of eight Refresher topic quizzes must be completed, each focusing on a specific subject area. The Refresher also includes access to the original course content.

 

Not sure if the Privacy Awareness in Healthcare: Essentials training is right for you?

Watch this Practice Management Nuggets Webinar interview with Heather Mooney for a detailed look at the online course.

This short video from Corridor Interactive will give you a glimpse into the look and feel of the online course experience.

I'm convinced! Sign me up!

$35 per subscription

Register Now

 Give your staff the knowledge and tools they need to apply policy in their day-to-day work AND prevent a privacy breach with privacy awareness training.

 

Privacy Awareness in Healthcare: Essentials

Protect your organization and your patients. Equip your staff with the information they need to confidently and correctly handle personal health information. Learn basic healthcare privacy principles and how to handle personal health information, use safeguards, and recognize and report a privacy breach.

Along with your registration to the course from Corridor Interactive, you will also benefit from the occasional Privacy Nugget tips from Your Practical Privacy Coach by email of similar privacy resources and articles that you can use right away!

I have used Corridor's Privacy Awareness in Healthcare: Essentials online training program. The course has helped satisfy the training requirements of the Health Information Act. Staff go through the course at their own pace while we monitor to ensure completion.

Luke Brimmage

Executive Director, Aspen Primary Care Network

The online Privacy Training from Corridor Interactive helped EFW in providing consistent and comprehensive privacy training to all of our staff.  The information in the modules was presented in a way that was relevant and easy to understand and offered the added benefit of being able to be completed by staff in smaller time periods using the automatic bookmarks.  One of the best features was the ability to customize the program and add in links and references to specific EFW Radiology processes and policies.  This made the training not just another off the shelf product, but something relatable to our organization as a whole.

Helen Lemieux, CHRP

Director of Human Resources, EFW Radiology

Sounds great! Sign me up!

This self-paced on-line education includes:

Welcome

  • Introduction to the course
  • Privacy legislation introduction

Part 1

  • Understanding Privacy
  • Privacy Principles
  • Collection, Use and Disclosure
  • Roles and Responsibilities
  • Privacy Breaches

Part 2

  • Right of Access
  • Safeguards
  • What is ‘Personal Health Information’?
  • Handling Personal Health Information
  • Post Test to confirm that you understand the key concepts

Certificate of Completion

“When we know better, we can we do better.”

As an employer and health care provider, you are responsible to provide training to all of your employees about privacy awareness. Protect your organization and your patients. Equip your staff with the information they need to confidently and correctly handle personal health information.

I am constructively obsessive about privacy and confidentiality in the healthcare sector–and I think you should be, too! I designed this course to assist healthcare providers, clinic managers, practice managers, privacy officers and independent healthcare practice owners provide practical privacy awareness training that was easy to implement, consistent content, cost-effective and meaningful to your day-to-day business.

When each member of your independent healthcare practice completes this privacy awareness course, you will have clearer expectations and confidence that your team will maintain the privacy, confidentiality and security of your patient’s health information. Give your patients the gift of privacy. Improve your healthcare practice with privacy awareness education.

Jean L. Eaton, Your Practical Privacy Coach Information Managers Ltd.

Frequently Asked Questions

How can I access the course?

The course, Privacy Awareness in Healthcare: Essentials, is available on-line from any internet enabled device. You can use your desktop computer, smart phone or tablet to view the slides and even hear the narration.

How long is the course?

Most students complete the course in under 2 hours. You can start and stop the course at any time. Let's say you decide to take 20 minutes each day to work on the course. You can login and start the course right away. When you come back to the course the next day, you can start right from where you left off. You will have all the modules and the post-test done within 6 days. Don't worry about missing a few days – you have access to the course for a full 3-months!

This is my first job in a healthcare practice. Do I know enough to start the course?

You bet! The course is easy to read and I explain all the terms that you need to know. There are a lot of practical examples, too, to make it easier for you to apply what you have learned to your job.

I've worked in healthcare for a long time. Do I still need to take this course?

You bet! Seasoned professionals like yourself have an extra obligation to share your knowledge with new workers. This course will help you to refresh key principles and suggest wording, examples, and key messages that you can use to train new employees to their specific tasks in the workplace. The course will help you to advocate for the privacy rights of your patients. Unfortunately, we have many examples where trained professionals who “should have known better” make errors in judgement causing privacy breaches that affect our patients, our business, and the reputation of healthcare. Healthcare practitioners and owners have a responsibility to ensure that everyone in the practice receive comprehensive privacy awareness training regularly.

Will I get a certificate of completion that I can give my employer?

Yes –  at the end of the course, you will have the opportunity to complete a short on-line quiz to confirm that you understand the key concepts. Then you will have access to a Certificate of Completion that you can download and share with whomever you choose.

Can I get continuing education credits with my professional association?

Maybe! This course is pre-approved by the International Association of Privacy Professionals (IAPP) for 2.5 Group A Continuing Professional Education (CPE) credits for CIPP/C, CIPM, and CIPT-certified individuals. If you are a member of another association and you would like to seek credits from for taking this course, please let us know so we can take steps to request pre-approval.

How much is the course?

The course is $30 per individual 3 month subscription. Click here to buy it right away.

I think everyone in my healthcare practice should take this course! Can I buy in a group package?

Yes – Privacy Awareness in Healthcare: Essentials is available in group packages, or it can be customized to incorporate your organization’s privacy policy and practices. Employers can monitor the employee’s training progress and receive a report of employee’s satisfactory completion of on-line quizzes. Track annual privacy awareness training through our online platform to demonstrate your compliance with legislation. Contact Corridor Interactive for more information.

I agree that privacy awareness training is important - but I don't work in healthcare. Do you have a corporate privacy awareness program?

While these programs have been developed with health care providers in mind, the privacy principles and fundamentals of protecting personal information are appropriate for any organization that collects, uses, and discloses personally identifying information. Contact us for information about our Corporate Privacy Awareness Program!

Interested in Group Training?

Employers can also purchase training for groups of employees; employees can access the internet based training at a time and location convenient to them. Employers can monitor the employee’s training progress and receive a report of employee’s satisfactory completion of on-line quizzes. Track annual privacy awareness training through our online platform to demonstrate your compliance with legislation.

Email Corridor Interactive to Order Group Training

Corridor Interactive, health care, Health Information Act Training, healthcare, healthcare provider, primary healthcare, privacy, privacy awareness, Privacy Awareness in Healthcare: Essentials, privacy breach, training

How to Prevent Phishing Attacks

Posted on January 27, 2017 by Jean Eaton in Blog

“Hello Dear sir/madam, I have received large sum of money to be transferred to your bank account.Please to email me right away with your account information. Many thanks.”

Ever get one of these emails? We're pretty good at recognizing this kind of scam, but cyber criminals are very clever to find new ways to hijack our personal data.

These kinds of attacks are called “social engineering attacks” and they include “phishing”, “spear phishing”, “pharming” and “vishing“. These attacks exploit human tendencies of wanting to be helpful to people in need, trusting those with some form of authority, or even just being curious or greedy.

By claiming to be a system administrator who needs your password to fix your account, or your credit card company needing to verify your credit card number and expiration date, or someone from far away who will give you millions of dollars as soon as you send him some money first….these are all ways to gain unauthorized access to systems or information in order to commit fraud or identity theft.

It only takes one click!

A phishing scam usually involves an e-mail that encourages a user to click on a link, which could then expose the user’s computer to malicious software. The software can then open the doors to unauthorized disclosure of information, loss of information and/or denial of network service.

We have also seen an increase in the number of ransomware attacks where the attacker, once inside the victim’s system, changes the passwords or encrypts the data from the authorized users’ files. The attacker then demands that the owner pay them to return access to the information.

Last year, the Canadian Revenue Agency was forced to delay the tax-filing deadline because its network was exposed to the Heartbleed bug, which essentially allows unauthorized people to access supposedly protected Internet traffic. A computer-science student in London, Ont., is facing several charges for exploiting the vulnerability created by the bug to access sensitive information.  (The Globe and Mail May 14, 2015.)

Don't get caught on the phish-hook! 

There are many creative ‘cyber bad guys' who love to trick you into providing your personal information. You need to educate yourself about the kind of scams out there, and take heed to prevent a cyber attack.

[clickToTweet tweet=”Employees are widely considered to be the weakest link in security infrastructure. Be #PrivacyAware” quote=”Employees are still widely considered to be the weakest link in any security infrastructure, so it’s no surprise that phishing remains so popular and effective. “]

The fact is, good phishing email looks just like regular messages from people we know and care about, and to make matters worse, it can also be difficult to detect.

When it comes to phishing, prevention is the best defense. Investing in employee education and training now can save you a great deal of time and effort further down the line.

How Do You Avoid Being a Victim?

Tip – Be secure, be suspicious, be up-to-date.

Instructions

Digital chores

Click the image to download the pdf

  • Learn more about phishing – The Office of the Privacy Commissioner of Canada has a Top 10 tips to protect your inbox, computer and mobile device.
  • Educate yourself – and your staff and family– about cyber security awareness. Use the ‘The Realist’s Guide to Cybersecurity Awareness’ from Barkly to help you with ideas on how you can create a privacy and security awareness program.
  • Print the poster 5 Ways to Help Employees be Privacy Aware.
  • Use the Family Digital Chores Checklist from ESET-NCSA to remind you to conduct routine digital maintenance at home and at work.
  • Be suspicious of emails from financial institutions or other organizations hat ask you to provide personal information online. Reputable firms never ask for information in this manner.
  • Look closely for clues to fraudulent emails like a lack of personal greetings and spelling or grammatical mistakes.
  • Verify a phone number before calling it – if someone left you a message or sent an email claiming to be from your financial institution, make sure you check that the number is the one printed on the credit card or your bank statement.

 

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It's easy, fun and filled with practical tips, tools, and resources!

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Smartphone Privacy Tips

Posted on January 26, 2017 by Jean Eaton in Blog

Ah, smartphones. The wonderful technology that lets us call, text, email, and Facebook to our heart's content, all while throwing some digital angry birds. What's not to love?

Quite a lot, actually, if you fail to protect your privacy.

Smartphones can store and transmit a wide range of data that third parties can access – such as your contact list, your pictures, and your browsing history. They are also vulnerable to viruses and malware that can compromise your personal information. Many apps that you have downloaded or pre-installed use geo-location, which allows you to be tracked wherever you go. Using Wi-Fi hotspots are a great way to get around paying for data usage on your phone bill, Wi-Fi hotspots can also leave you vulnerable to intrusion.

Wondering if a smartphone is a good idea for your child?

Taylor Tompkins provides step by step instructions on how you can modify your child’s smart phone security settings to help you limit the phone’s applications that meet parental approval and empower your child to use their smartphone responsibly.

For more security tips for your SmartPhone, including a review of apps, how to secure your work email, access your bank from your mobile device, make safe purchases on your mobile, and reduce security breaches see, “Smartphone Security Guidance” (TigerMobiles.com)

Memory Devices Too

Sometimes we forget that our cell phones are memory devices, too. Plugging in your cell phone to a computer USB port might be convenient way to listen to music while you are at work or to charge up your phone – but it is also a way to upload viruses from the phone to the computer or to download data from the computer to the cell phone![clickToTweet tweet=” Don't let employees plug in their phones to your computers at work. #PrivacyAware” quote=” Don't let employees plug in their phones to your computers at work.”]

Do You Use a Digital Wallet?

Using your phone to pay for your purchases is the ultimate convenience. Not surprisingly, it comes with additional risks, too. VISA recommends users to keep “L-O-K” in mind to add  extra layers of security to protect your digital wallet. See more details here:

How to “LOK” down your digital wallet

So how do you protect your mobile privacy?

Tip – Secure and protect your phone to protect your smartphone privacy.

Instructions

  • Secure your phone with a unique password
  • Protect your phone with security software and update its operating system when prompted
  • Opt-out of the location service feature – many apps do not need geo-location enabled to work
  • Limit the type of business you conduct using Wi-Fi hotspots. If you use Wi-Fi frequently, consider using a VPN connection.  See the infographic from Point-Bl_nk Communications
  • Turn off blue-tooth and Wi-Fi roaming; turn it on only when you need it
  • Help the Good Samaritan return your lost phone; enable your screen lock display with a contact phone number or email to find you.

For more smartphone privacy tips, see Information Managers Data Privacy Day E-course. Get it before it's gone!

Resources

Ackroyd, Brandon. “Smartphone Security Guidance” (TigerMobiles.com) 2015- Dec-14.

Martin, Stacy. “Helpful or Creepy? The Creep-O-Meter Could Help You Find Out” Stay Safe Online Blog 2015-Nov-13.

Tompkin, Taylor. Empowering Your Child to Use Their Smartphone Responsibly, Stay Safe Online Blog, 2013-Jul-16.

See all the Data Privacy Day E-course resources posted each day on our website.

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Celebrate Data Privacy Day with Information Managers!

[clickToTweet tweet=”Concerned about your privacy online? Practical tips, tools, and resources! Get it before it's gone. #PrivacyAware. ” quote=”Celebrate Data Privacy Day with Information Managers! Tweet This!”]

Concerned about your privacy online? The FREE Data Privacy Day E-course makes it easy for you to enjoy the benefits of the internet while protecting your privacy.
It's easy, fun and filled with practical tips, tools, and resources! Get it before it's gone.

Follow Data Privacy Day around the world using Twitter and #PrivacyAware.

We are proud to be a Data Privacy Day Champ!

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Why Does Data Privacy Matter So Much?

Posted on January 23, 2017 by Jean Eaton in Blog

Data privacy is important. But the real question is, why does data privacy matter so much?

“Our personal information is built with our data that enriches, defines, educates and connects us. Data tells our story.” M. Dennedy, VP & CPO at Cisco.

Celebrate Data Privacy Day with Information Managers!

Tweet This!

Concerned about your privacy online? The FREE Data Privacy Day E-course makes it easy for you to enjoy the benefits of the internet while protecting your privacy.
It's easy, fun and filled with practical tips, tools, and resources! Get it before it's gone.

Follow Data Privacy Day around the world using Twitter and #PrivacyAware.

We are proud to be a Data Privacy Day Champ!

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Privacy Awareness Training is an Essential Part of Your Employee Orientation Program

Posted on October 25, 2016 by Jean Eaton in Blog

October is Cyber Security Awareness Month!  Information Managers is celebrating by hosting our annual 15 Day Privacy Challenge.  The 15 Day Privacy Challenge is a fun, no cost educational opportunity on privacy and security.

Privacy Challenge #11 Employee Orientation and Privacy Awareness Training

80% of all privacy breaches are internal to the organization. 

Most of these breaches are the result of error or mistakes by employees.

Businesses and healthcare providers are legally responsible to ensure that every employee, contractor, and vendor receives privacy and security training, including cyber awareness. This includes healthcare providers and professional staff as well as volunteers.

Privacy awareness training is the cornerstone of every privacy and security program. Prevent malicious errors, omissions or attacks that could result in fines and even jail time for the business, healthcare provider, employee, or vendor by being up to date on privacy and security best practices.

Employers and healthcare providers must be able to document that training is provided to the employee and that the employee understood the key concepts of the content provided in the training.

A formal employee orientation process will help a new employee to succeed by:

  • Reduce the anxiety of the new recruit.
  • Introduce the organization's mission and work.
  • Explain the organization's culture, including the values, behaviours, formal and informal practices, etc. including expectations of privacy and security of personal information. Set clear expectations of employee’s job performance and day-to-day activities.
  • Introduce new employee to colleagues, including managers or supervisors.
  • Create mentors and job ‘buddies' to help ease the new employee into the organization's culture.

 Privacy awareness training is an essential part of your employee orientation program.

Do you want to enjoy the benefits of the internet without the fear of cyber attacks and privacy breaches?

Join us for the Free 15 Day Privacy Challenge for more tips, tools, and templates that you can use right away!

We are proud to be a Champion of National Cyber Security Awareness Month #CyberAware #15DayPrivacyChallenge

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Well it happened! We recently had a privacy breach. It was an ‘oops’ but never the less a privacy breach. I had started the 4 Step Response Plan - Prevent Privacy Breach Pain but thought I had time to go through it. Unfortunately not. Your course has been a godsend with all the information and forms that I need to work through this privacy breach and notifying process.

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