Practical Privacy Officer Strategies

Most privacy officers also have other roles – as a clinic manager, healthcare provider, computer network technician, or business owner – and are often overwhelmed when trying to balance these responsibilities each and every day.

But that’s not the end of the problem. It actually gets worse!

You could continue to –

• Panic when a patient asks for their information for access or correction.
• Scramble when new employees and healthcare providers join your clinic . . .and suddenly realize that you never got around to providing privacy and cybersecurity awareness training.
• Hope that your practice will not be tapped on the shoulder for a practice review by your college or the OIPC.
• Ignore privacy breach and hope no one else notices.
• Avoid difficult decisions with your owners / staff who insist on doing things their way – even when it is not privacy compliant.
• Never get ‘review privacy impact assessment’ and ‘review privacy policies and procedures’ off of your to-do list.
• Avoid discussing privacy and security with your EMR and computer networks managed service providers because you are unsure of what questions to ask and what types of answers you should receive.

Because you don’t have a written privacy management program and action plan, you are missing the systems to monitor routine tasks that will protect privacy and alert you to potential problems before they become privacy and security incidents.

Carrying out the duties of a Privacy Officer correctly is vital to ensure your organization is safe from the consequences of a big privacy breach.

Bottom Line: If you are spinning your wheels trying to figure out how to get started, it will cost you time, money, and frustration!

Which means you never get around to implementing a robust privacy management program.

If you are a privacy officer in a healthcare practice who needs practical privacy management strategies to protect your patients and your healthcare business but can’t figure out how to get started, here’s the solution you’ve been looking for.

Introducing “Practical Privacy Officer Strategies!”

More than 100 people attended this training with me. This program is designed for those who need to understand and manage a privacy and security program for your clinic in compliance with health privacy legislation in Canada (such as Alberta Health Information Act (HIA) or the Ontario Personal Health Information and Protection Act (PHIPA).