Do You Need to Build a Privacy Awareness Training Plan in Your Healthcare Practice?

Do You Need to Build a Privacy Awareness Training Plan in Your Healthcare Practice?

One of the most frequent questions that I receive is “Jean, how often do we need to do privacy awareness training?”

Structured training should be available at least annually.  Just-in-time training and informal reminders can keep privacy top of mind year-round.

In the fast-paced world of healthcare, safeguarding patient privacy isn’t just a legal obligation—it’s a fundamental aspect of quality care delivery. However, ensuring that every staff member understands their role in maintaining confidentiality can be a complex challenge. This is where a robust privacy awareness training program comes into play.

When you have a written practical privacy awareness training plan, you will save clinic managers’ time, manage the risk of employee compliance, and motivate employees to become informed privacy advocates for your patients.

Not Just for New Employees

Privacy awareness training is more than a checklist when new employees are hired.

From receptionists to physicians, every member of a healthcare practice plays a pivotal role in protecting patient information. Contrary to common belief, privacy awareness training isn’t a onetime event; it’s an ongoing necessity. By conducting regular training sessions, staff members are kept up to date on regulations and best practices, which helps to prevent compliance breaches.

As an employer and health care provider, you are responsible for providing regular training to all your employees about privacy awareness.

The Vital Role of the Privacy Officer

The privacy officer spearheads the planning, implementation, and monitoring of privacy training initiatives. Their active involvement is crucial in protecting the organization from legal and reputational risks, through facilitating sessions and ensuring policy compliance.

Mitigating Risks and Ensuring Compliance

Without adequate training, healthcare providers face increased risks of privacy breaches. Ignorance of policies and procedures is not an excuse in the eyes of the law. Organizations that neglect privacy awareness training not only jeopardize patient trust but also expose themselves to severe penalties.

Protect Your Organization and Your Patients

Equip your staff with the information they need to confidently and correctly handle personal health information. Healthcare businesses who want employee and supervisor level privacy awareness training to support key policies, procedures and risk management programs need a privacy awareness training program.

Crafting Your Comprehensive Training Plan

Crafting an effective privacy awareness training plan need not be overwhelming. That’s why we’re excited to offer a **60-minute free webinar** designed specifically for clinic managers and privacy officers. In this webinar, you’ll learn how to design and implement a year-round training plan tailored to your practice’s needs.

Webinar Highlights

  • Practical strategies for developing a comprehensive training plan
  • Real-life scenarios and best practices for mitigating privacy risks
  • Tips for managing staff members who may struggle to grasp privacy concepts
  • Resources to kick-start your training initiatives immediately

 

Don’t miss this opportunity to elevate privacy standards within your healthcare practice. Register now for our **free 60-minute webinar** and equip your team with the knowledge and skills to safeguard patient confidentiality effectively.

When you invest in training, medical clinics show their commitment to protecting patient privacy and upholding the highest standards of professionalism. Join us for our upcoming webinar and take the first step towards fostering a culture of privacy excellence in your practice.

 

Build a Privacy Awareness Training Plan for Your Healthcare Practice

Oops, you missed the live training event.

But don’t worry! This replay is available as a ‘Webinar on Demand’ in your Practice Management Success membership.

Not a member, yet?

What are you waiting for?

Click here to start your membership today and watch this training webinar right away!

 

This Webinar Includes

  • Live on-line training
  • Q&A with Jean Eaton, Your Practical Privacy Coach when you join the webinar live
  • Access to the replay for a limited time
  • Learning Resources Guide
  • Training Plan Template
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Online Legal Essentials Review

Online Legal Essentials Review

Online Legal Essentials Helps Canadian Entrepreneurs move from Overwhelm to Legal Easy!

Do you have a small business in Canada?

Then you need customizable templates to help you set up your business, operate your bricks and mortar local business or your online business!

Corrine Boudreau of Online Legal Essentials can help you!

Corinne has developed guided legal templates for Canadians doing business online.

Corinne has a knack for making things practical and easy to implement.  Being a lawyer since 2002 has given her perspective and experience to boil things down to the essentials.

You know that I love templates – and tips, tools, and training to make it easy!

Corinne delivers this for you!

 

Online legal essentials review
Online Legal Essentials Library Canadian Templates

Not Sure What Legal Documents You Need for Your Business?

Many healthcare providers are excited to open their first independent practice but have many questions about how to build a legal foundation for their practice.

The Ultimate Business Checklist will help you

  • Build a legal foundation for your healthcare business
  • Portray a professional appearance to your patients and clients
  • Guide you to make good decisions in the right order without missing steps

Grab the FREE Checklist from Online Legal Essentials

 

Ultimate Business Checklist

Do You Have a Website for Your Healthcare Practice?

Well then, you are required by law to have a Privacy Policy on it.

Online Legal Essentials is here to help you with a simple, easy to complete Privacy Policy (with Canadian PIPEDA and EU GDPR provisions).

You will also find in this program the following templates to protect your business online:

– Copyright Notices

– Website Legal Disclaimers

– Website Terms of Use

Videos and easy-to-use templates will have these tasks checked off your to-do list in no time!

Check out the Website Legal Essentials templates!

Roadmap for Healthcare Providers

Corinne Boudreau and I believe in the power of education and templates to help healthcare providers start profitable businesses in Canada.

When you register for this free on-demand webinar, you get access to the Roadmap guide and the Roadmap Timeline google sheet to help you with your project management for your business.

Make sure to check out the legal templates from Corinne–ideal to help you prepare the Canada specific legal documents for your new business. 

Are You Hiring Employees?

Make sure your contract terms are clear when you are hiring people for your business. 

 
The Legal Hiring Template Pack provides the necessary information and contract templates to help you start your new hires on the right foot.  
 

So Much MORE!

Corinne Boudreau has created so many more Canadian legal templates to help you in your business. 

Check out these titles, too!

Online Legal Essentials Templates

Lady in business suit Jean Eaton

“When we know better, we can we do better.”

I help healthcare practices with practical tips, tools, templates and training to help you in your career and help you to start, grow, or fix the business of a healthcare practice.

Affiliate Compensation: From time to time, I promote, endorse, or suggest products or services of others. In most cases, I will be compensated – either as an affiliate with a commission based on sales, or with a free product to review or use. My recommendations are always based on (i) my personal belief in the high quality and value of the product or service, and (ii) my review of the product or service, or a prior relationship or positive experience with the sponsoring person or organization.

Jean L. Eaton, Your Practical Privacy Coach with Information Managers Ltd.

Small Business Tech Day

Small Business Tech Day

Click on the >> Arrow above and watch the short (5 min) video to watch my 6 steps to help you right away!

The Privacy Playbook: 6 Steps to Small Business Privacy Compliance

I’m Jean L. Eaton, your Practical Privacy Coach and Practice Management Mentor. I help healthcare providers and clinic managers implement privacy best practices, like pulling together the right forms and paperwork to use with their employees and patients and implementing privacy best practices.

Whether it’s improving privacy workflow, understanding the impact of breaches, working with privacy legislation, privacy impact assessments, or mentoring privacy practices among staff, I make privacy in healthcare simple and straightforward.

I have found that when small business use these 6 steps to small business privacy compliance:

  • your privacy management program operates smoothly every month
  • you avoid nasty privacy and security incidents
  • your business operates more efficiently

When you focus on proper privacy and security practices, compliance falls into place.

Information Managers Is Proud to be an Official Partner of the Small Business Tech Day.

To access more replays recorded on November 16, 2023, 

Register here! It’s FREE!

 

How To Use Current Technology To Maximize Productivity And Profits In Your Business While Staying Protected And Secure

Small businesses must be nimble to prevent cybersecurity crime and continue to boost profitability and productivity. Technology automation and AI can help–when you implement wisely.

We can help you with that!

This Free Online Event Features Speakers Shark Tank’s Robert Herjavec, Co-Founder Of Siri Adam Cheyer And Best-Selling Author And Entrepreneur Extraordinaire Mike Michalowicz.

Solid Technology Solutions has been named as the official host of Edmonton Small Business Tech Day happening on November 16th.

This online event is designed to help small businesses navigate the future of technology, especially with the recent emergence of AI.

We’ll ensure you are equipped with the best advice from these world-renowned experts when it comes to changes in your day-to-day business.

Featuring well-known business leaders, tech experts and leading minds showing small businesses how to compete and succeed in many aspects of their business with a concentration on utilizing technology to be productive, profitable, and protected.

Learn how to maximize productivity, profits, and security in your business!

Discover cutting-edge technologies in these presentations that can streamline your business operations, saving you time and increasing overall efficiency.

“A Shark’s-Eye View Of The Future Of Small Business Tech” with Robert Herjavec

Shark Tank Celebrity Robert Herjavec will discuss the distinct differences between businesses losing money and those that are becoming more profitable and growing.

“New Business Protections You Need In Place NOW To Safeguard Your Assets” with Grant Dakin

Roughly 61% of all SMBs were the target of at least one cyber-attack in the past few years, which can equal hundreds of thousands of dollars in lost revenue. It’s no longer a question of IF you’ll get hacked, but WHEN. Millions of organizations are being held hostage by cybercriminals and hackers. During this session, you’ll get actionable steps to take to proactively protect your business from lost profits and irreparable reputational damage.

“The Good, The Bad, And The Ugly Of AI In Small Business” with Adam Cheyer

Your business needs to be prepared for current programs and technology and what’s on track to possibly disrupt it further.

“How To Get Your Business To Run On Its Own” with Mike Michalowicz

You can have the freedom to take a vacation or some well-deserved time off.

“The Privacy Playbook: 6 Steps to Small Business Privacy Compliance” with Jean L. Eaton

When you focus on proper privacy and security practices, compliance falls into place. Grab my 6 steps to help you right away.

Solid Technology Solutions is Your Proud Host

Solid Technology Solutions helps small businesses equip themselves with the best technology and practices available today to increase productivity and profitability and protect them against online threats.

Get your no-cost invitation!

Information Managers Is Proud to be an Official Partner of the Small Business Tech Day

Information Managers Partner image

No matter what happens with the economy, there are strategies you can use to keep growing profitably while keeping your business secure.

Today you can get these strategies when you join us at https://www.solidtech.ca/tech-week-2023-videos/.

5 Strategies for Writing Engaging Social Media Posts for your Practice with Guest Expert Kayla Das

5 Strategies for Writing Engaging Social Media Posts for your Practice with Guest Expert Kayla Das

Strategies for Writing Engaging Social Media Posts for your Practice with Guest Expert Kayla Das

Are you a new clinic owner and wondering if social media marketing is for you?

Maybe you have been dabbling into social media marketing but now you are feeling overwhelmed?

Or, maybe you have an established social media presence but you want to learn new ways to get social media engagement.

In this Episode #109 of the Practice Management Nuggets Podcast For Your Healthcare Practice, guest expert Kayla Das of Evaspare Inc. provides 5 strategies for writing engaging social media posts for your practice!

Why Is Using Social Media Important?

​Kayla Das believes that the purpose of social media marketing is to inspire, entertain and to give more than you try to sell.

People are on social media because they want to be taken away temporarily from their day so they are much more likely to click on things that inspire, entertain or provide them some type of guidance and support.

After they gain trust with what you have to say you’ll be the first person they think of when they need professional support.

Interview Right to Hire Right Nelson Scott #1 Tip
Interview Right to Hire Right Nelson Scott #1 Tip

Kayla’s #1 Tip

​“My number #1 tip for clinic managers about social media marketing is when you are starting out is to start small. Choose only one or two social media platforms. You do not need to be on every social media platform to get engagement. Start with a social media platform that you are familiar with and that you believe that your ideal client uses.” – Kayla Das

Listen To The Podcast

5 Strategies for Writing Engaging Social Media Posts for your Practice | Episode #109

Listen to the Practice Management Nuggets for Your Healthcare Practice podcast. Get practical practice management, and privacy tips to help you start, grow, and improve your healthcare practice. If you are a clinic manager, team lead, healthcare provider or practice owner, these practical tips will save you time and money.

I help you manage the pink elephant in the room.

Listen here: Practice Management Nuggets Podcast

social media engagement for healthcare providers Kayla Das contact
engaging social media templates Kayla Das

Featured Guest: Kayla Das, Evaspare Inc.

Kayla Das is a Social Worker and Business Coach for therapists and coaches. Kayla works with therapists to:

  • create a strong private practice foundation based on values;
  • develop marketing strategies that are authentic and generate profits; and
  • establish business systems and processes that are designed for practice sustainability.

Would you like more social media and business strategy tips from Kayla?

Pop over to the podcast show notes here to listen to the podcast!

Be sure to grab Kayla’s gift to help you create engaging social media images.

You may also be interested in:

Social media is about creating a strong digital presence and building relationships – with your clients, with employees and new recruits, and with other colleagues and allies in your field.

If you decide to use social media in your business, you need clear rules about who will authorize messages. You also need a strong social media policy to provide direction and education to your employees about what they can – and can’t – say on-line.

Social Media Practice Management Success Tip – Social media policies, procedures templates to help ensure a professional and privacy compliant presence online while also positively representing and supporting your business brand.

social media management practice management success tip
Managing Employees When They Make Mistakes With Stacey Messner

Managing Employees When They Make Mistakes With Stacey Messner

Managing Employees When They Make Mistakes – Addressing Employee Performance and Restoring the Workplace

Have you ever had an employee who has made a mistake and now you’re scrambling about what to do next?

Your business needs a set of reasonable rules and guidelines for employees to follow. This helps to create a safe and respectful workplace and protect the privacy rights of your patients and employees.

Your healthcare practice should have a written policy and procedure to guide you in your response to a privacy and security incident.

Sometimes, our employees have been directly involved in the incident. For example:

  • Petty theft (personal gain)
  • Snooping in patient or employee records (disregarding policies)
  • Faxing a report to the wrong recipient (carelessness)
  • Using patient or employee information to cause harm (malice)

When employees and healthcare providers do not meet our expectations, sanctions or discipline may be appropriate.

In this episode #105 of the Practice Management Nuggets Podcast, guest human resources expert Stacey Messner gives practical advice to clinic managers and privacy officers to navigate difficult conversations after an employee makes a mistake.

Listen To The Podcast

Managing Employees When They Make Mistakes – Addressing Employee Performance and Restoring the Workplace | Episode #105

Expert tips with Jean L. Eaton on Practice Management Nuggets Podcast For Your Healthcare Practice.

Listen here: Practice Management Nuggets Podcast

 

Are you prepared to have difficult conversations with your employees?

Grab this tip sheet from Stacey Messner free when you subscribe to Stacey’s newsletter list.

Listen in a different way

Featured Guest: Stacey Messner

Stacey Messner Will Teach You How to Manage Employees When They Make Mistakes – Address Employee Performance and Restore the Workplace

Human resources expert Stacey Messner, Leader in HR gives practical advice to clinic managers and privacy officers to navigate difficult conversations after an employee makes a mistake, addressing employee performance improvement and workplace restoration practices.

Get Stacey Messner Listen Differently Tip Sheet

 
Managing Employees Stacey Messner

Stacey Messner, Leader in HR, has been providing human resource consultation on a contract basis to businesses in the North Peace Region of Alberta since 2016.

With over 20 years of experience working in all disciplines of HR in many industries including not for profit, Stacey prides herself in providing HR services and support to leaders in workplaces who are responsible for their HR programs.

The services Stacey offers are HR advisory, training and development, workplace assessment, conflict resolution, and special projects such as job description review, HR policy manual, performance review, recruitment, and orientation programs. Stacey was born and raised in the Saskatchewan prairies and married into a Peace Country family where she lives with her husband and kids.

She is an active member in her community, loves raising a family in a rural setting, and enjoys the activities and beauty of the region.