Privacy Policy
Updated JULY 2025
The Information Managers Ltd Website User Privacy Policy sets out how Information Managers collects, uses and discloses the personal information obtained through our websites. Our websites include:
https://InformationManagers.ca
https://PracticeManagementNuggets.Live
Your privacy is important to you, and you should know how Information Managers respects and uses the information that you provide.
Canada’s Anti-Spam Law
Information Managers has implemented a series of practices to comply with the consent and unsubscribing provisions for Commercial Electronic Messages (CEMs) in Canada’s Anti-Spam Legislation (CASL). Where consent is required by CASL, Information Managers ensures that recipients have expressly opted-in or have given their implied consent to receive electronic messages from Information Managers.
Use of Cookies
Information Managers uses cookies to collect information about usage patterns. This information assists Information Managers in tracking traffic and site use, as well as in developing content that responds to the interests of visitors. These cookies assign a number to each visitor to capture the frequency of visits and document what pages the user is viewing. These cookies also recognize the type and version of web browser used, to ensure our site is technically accessible.
Cookies do not contain any personal information about an individual and cannot be used to identify you personally. Cookie preferences can be viewed and adjusted through your web browser.
Information Managers uses Google Analytics to collect information on our websites. Individuals may opt out of Google Analytics by visiting the Google Analytics opt-out page.
Social Media Tracking Pixels
We do not use social media tracking pixels.
Personal Information Collected by Information Managers
During a visit to our websites, it will be clear when Information Managers will collect personal information.
Information collected when using our websites is used to:
- Improve web content
- Develop new products and services
- Provide information about Information Managers services, promotions and upcoming events.
Personal information collected by Information Managers during access to our websites is stored in secure data storage to prevent unauthorized access, use and disclosure. Information Managers stores the information for as long as necessary for the purposes stated in this Policy or as required by law.
Registration for a membership in a course or digital product of Information Managers
When you register for a membership account on our course platform, Membership.io, Membership.io and Information Managers collects your contact information for administrative and communication purposes. This information is used to contact you, to administer the site, to analyze site use, and to respect our contractual commitment with licensors such as Membership.io.
Products and services offered through Information Managers may require payment. Information related to the processing of payments for these services may be passed to a secure third-party payment service that may be located outside of Canada. Credit card information required to process payments, with the exception of your name, is not retained by Information Managers. Information Managers has entered into written agreements with our third-party providers to ensure your privacy is respected.
Disclosure of Personal Information
Information Managers will not sell, share or otherwise distribute personal information except as provided in this Policy.
Information Managers will disclose personal information only when required by law, court order or governmental regulation, or if such disclosure is necessary in support of any criminal or other legal investigation or proceeding.
We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.
We may provide your information to any successor or assign in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s asserts and/or business.
We may disclose information when legally compelled to do so when we, in good faith, believe that the law requires it, or for the protection of our legal rights, or when compelled by a court or other governmental entity to do so.
Security Measures
We use appropriate security measures to protect against loss, theft, unauthorized access, disclosure, use or modification of personal information. Such measures will vary depending on the sensitivity, amount, format, nature and storage of the personal information and will involve, as applicable, physical, organizational and electronic security measures, including premises security, restricted file access, technological safeguards including security software and firewalls to prevent unauthorized computer access, and password and security policies. In communicating with us, you should be aware that e-mail is not a fully secure medium.
Updating Information and Correcting Errors
Since we use your personal information to provide goods or services to you, it is important that the information be accurate and up-to-date. If any of your information changes, is inaccurate or incomplete, please inform us so that we can make any necessary changes.
Access to Personal Information
We will respond promptly to any request for access to your personal information and will advise you of the cost, if any, prior to the retrieval of such records or information. We will not respond to requests for access to personal information that are frivolous, vexatious or repetitious. In certain circumstances, we may be unable to provide access to some or all of the personal information that we hold about you.
Visitor GDPR Rights
If you are visiting this Website from within the European Union (“EU”), you are entitled to certain information and have certain rights under the General Data Protection Regulation of the EU which include the following:
- We will retain any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) We decide that the value in retaining the data is outweighed by the costs of retaining it.
- You have the right to request access to your data that we store and the rights to either rectify or erase your personal data.
- You have the right to seek restrictions on the processing of your data.
- You have the right to object to the processing of your data and the right to the portability of your data.
- To the extent that you provided consent to the our processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.
We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us. For more information about your rights as a website visitor from the EU and the GDPR, please see the European Commission website here – https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data-protection/2018-reform-eu-data-protection-rules_en.
Electronic Correspondence
Information Managers uses a third-party provider, MailChimp, to send newsletters and updates to individuals who have elected to receive these communications. Subscriber lists are stored on a secure MailChimp server. MailChimp provides Information Managers with statistics on email campaigns, such as the rate of opening, link clicks, and unsubscribe rates. These analytics are used by Information Managers to monitor trends and improve campaigns.
External Links
Our websites may include links to other organizations’ websites. Information Managers provides these links for the user’s information and convenience. Information Managers is not responsible for the content or the privacy practices of other sites.
Updates and Conditions of Use
Information Managers will update this Policy as necessary to reflect changes to our personal information practices. These changes will be noted on Information Managers’ corporate website (www.InformationManagers.ca). Use of our websites indicates your acceptance of Information Managers’ Website User Privacy Policy.
Questions, comments or concerns regarding this Policy should be directed to our Privacy Officer.