Virtual Healthcare Privacy Lessons

You've probably heard about the Office of the Information and Privacy Commissioner (OIPC) investigation report into Babylon Health. The investigation report provides privacy guidance for vendors of virtual health solutions and the healthcare providers who use the digital health solutions. This is a great demonstration on why it is so important to ensure that you have current information management agreements with your vendors. Jean Eaton shares tips to help you keep your vendor agreements current and explains why it is important to the protection of patient information and the reputation of your business.

The OIPC issued its findings and recommendations after investigating the Babylon by Telus Health app under HIA. There were eight findings and 11 recommendations made in this investigation.

The recommendations from the Babylon Health Investigation Report can be used to guide healthcare providers, clinic managers, privacy officers, and vendors to develop and implement virtual healthcare solutions in your practice.

In the Practice Management Nuggets Podcasts, Jean Eaton reviews the investigation report and offers practical suggestions that you can use regarding

• key criteria when reviewing (or preparing) your privacy impact assessment (PIA)
• policies, procedures
• information management agreements (IMA)
• privacy and security awareness training
• data storage outside of Alberta

Read the investigation report here: H2021-IR-01 Jul 29 2021Babylon Health Canada Limited et al

Listen To The Podcast

Lessons From The Babylon Telus Health OIPC Investigation Report | Episode #103

Expert tips with Jean L. Eaton on Practice Management Nuggets Podcast For Your Healthcare Practice.

Listen here: Practice Management Nuggets Podcast