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Do you want to enjoy the benefits of the internet without the fear of cyber attacks and privacy breaches?

Posted on September 18, 2016 by Jean Eaton in Archive

Is this you?

Paul clicked on a link in an email that encrypted all his data on his computer and now he has to pay a ransom to get the data back.

Mary used her work email address to register for the course, “Ready to leave your job?” Now her boss thinks that she is looking for a new job.

Alice did not follow your clinic policies and procedures properly and she left a confidential message with the wrong patient.

Bob is a new employee and will start his orientation tomorrow.

They each use the internet for their personal lives and as an employee. You need to know the best practices on the internet and how to protect your personal information. It's easy once you know how!

The 15 Day Privacy Challenge is a fun, FREE educational opportunity on privacy and security that you can use at home or at work. Enjoy the benefits of the internet without the fear of cyber attacks and privacy breaches when you use these practical tips, tools, and resources.

This free course is ideal for businesses, healthcare practices, or clubs and their privacy officers, employees, and their families.

The course is free – there is no risk to you and you will see that the 15 Day Privacy Challenge is the perfect way to make small changes easily that can improve the privacy and security of your information right away!

October is Cyber Security Awareness Month and Information Managers is celebrating by hosting our annual 15 Day Privacy Challenge.

The 15 Day Privacy Challenge starts October 14th, for fifteen days.

The challenge includes tasks centered on a privacy or security best practice. Each challenge includes a short description about why this practice is important, how to get started, and links to additional resources. Each challenge will take approximately 15 minutes to complete.

Businesses and healthcare providers are legally responsible to ensure that every employee, contractor, and vendor receives privacy and security training, including cyber awareness. Prevent malicious errors, omissions or attacks that could result in fines and even jail time for the business, healthcare provider, employee, or vendor by being up to date on privacy and security best practices.

Training is the cornerstone of every privacy and security program.

People love games, challenges, and cyber competitions to create variety and interest in privacy and security best practices. The 15 Day Privacy Challenge uses a variety of multi-media content that everyone in your practice can understand. Privacy awareness training alone won’t guarantee that mistakes or errors in judgement won’t happen, but Privacy Awareness Training is your logical first step.

 privacy-challenge-information-managers-event-fb-2016-nolink

The 15 Day Privacy Challenge starts October 14th, for fifteen days.

 The 15 Day Privacy Challenge includes easy to access on-line resources delivered each day. You will have access to all of the resources for one year on the website.
BONUS – access to discussion group with other participants to share your tips.

  The 15 Day Privacy Challenges includes:

  • Posters
  • Short articles with practical information
  • Videos
  • Infographics
  • Links to additional free resources
  • Certificate of completion

The 15 Day Privacy Challenge includes practical tips on:

  • Confidentiality
  • Privacy Collection
  • Manage USB Sticks and Mobile Devices
  • Computer Backup
  • Computer Security
  • Spam email, Phishing emails, Spear-phishing
  • Privacy Officer Education
  • The Right to Access Your Own Personal Information
  • Change Your Passwords
  • Employee Orientation
  • Social Media
  • Risk Assessment
  • Privacy Breach Reporting

At the end of the challenge, you will receive a printable poster, bragging rights, and an opportunity to win a draw for a small prize basket (Canadian participants, only).

You will also have many more tools to add to your privacy tool box!

You can do this yourself or make it a team event. The finished tasks and poster will contribute to your business' Privacy Management Program. Proudly display your poster to your co-workers and customers to show the steps you have taken to manage privacy and security.

Successful challengers might also find that this qualifies for CPE credits, too!

 

Register for the 15 Day Privacy Challenge!

The course is free – there is no risk to you and you will see that the 15 Day Privacy Challenge is the perfect way to make small changes easily that can improve the privacy and security of your information right away!

Register right away while this is fresh in your mind! You won’t want to miss a single one!

 

 

#15DayPrivacyChallenge, #CyberAware, 15 Day Privacy Challenge, healthcare, Practical Privacy Coach, Practice Management Mentor, privacy, privacy awareness, privacy officer, security, security awareness, training

The Email You NEVER Want to Get: I Have Received a Complaint From a Patient

Posted on February 22, 2016 by Jean Eaton in Blog

“Alice, I have received a complaint from a patient that you may have committed a privacy breach,” said the clinic manager.

You told me what happened. You did not follow our clinic policies and procedures properly when you left messages for the patient about her follow-up healthcare appointments.

I want to work with you to review and improve our office procedures and training so that this does not happen again.

I also want you to take our privacy awareness training. We provide this training for all new employees during orientation. Sometimes we each need a refresher to remind us how we can maintain privacy, confidentiality, and security of our patients’ information each day.

Alice, you are a good employee I believe that you want to do your job better. Privacy of our patients' information is very important. Our policies and procedures help us to ensure that we are doing our jobs well. This is your warning; if this type of error happens again, I will need to take additional disciplinary steps.

If you have any questions, please talk to me, your supervisor or our Privacy Officer.”

 

Privacy breaches happen.

Healthcare providers are responsible to ensure that employees understand their roles and responsibilities. When a breach happens, we need to contain the breach, correct the problem, and prevent it from happening again.

[clickToTweet tweet=”Do you have an office policy about when and how you should leave telephone messages for patients?” quote=”Privacy awareness training will prevent breaches and may be used as part of the strategy to prevent recurrence.”]

 

Privacy awareness training happens throughout the year. Informal training that is timely – say, the news item of the latest privacy breach – are great opportunities to reinforce key messages. Use ‘what if that happened to us, what would we do?’ to discuss lessons learned and improve your current practices, if necessary.

Review near-miss privacy and security incidents in your practice. This is the ideal time to discuss and fix potential problems before they become breaches.

The Privacy Officer may create and deliver the training and will monitor, supervise, and support the training.

Use a variety of written and multi-media content like

  • posters,

  • newsletters,

  • videos,

  • infographics, and

  • lunch ‘n learn discussions

to reinforce key messages. People love games, challenges, and cyber competitions, too, as a way to create variety and interest in privacy and security.

Privacy awareness training alone won’t guarantee that mistakes or errors in judgement won’t happen, but the healthcare provider and employer are legally responsible to take reasonable steps prevent privacy and security breaches.

Do you have a privacy awareness training program for your healthcare practice?

Let us help you with privacy awareness training on-line and in-person.

discipline, health care, healthcare, healthcare provider, primary healthcare, privacy, privacy awareness, privacy breach, privacy breach sanctions, training

15 Day Privacy Challenge October 2015

Posted on September 10, 2015 by Jean Eaton in Blog

October is Cyber Security Awareness Month!

Information Managers is proud to host the 15 Day Privacy Challenge  – a fun, no cost educational opportunity on privacy and security. A privacy awareness training program for work and home.

How it Works:
Each day, for fifteen days, participants receive an e-mail with a privacy challenge. The task is a privacy or security best practice that can be used in home or business. Each email includes a short description about why this is a good practice, how to start it, and links to additional resources. Each challenge will take about 15 minutes to complete.

 

Register me for the Free 15 Day Privacy Challenge

We invite you to share this great opportunity with your colleagues.

Help your clients with useful tips, tricks and resources to make their jobs easier.

The 15 Day Privacy Challenge begins October 15, 2015.

Email me my Privacy Challenge!

Use the 15 Day Privacy Challenge as part of your privacy awareness training for your organization.  Send us an email to request promotional materials.

Want to know more?  Listen to the interview with Jean.

Practical Privacy Coach, Practice Management Mentor, privacy, privacy awareness, privacy officer, security, security awareness, training

What’s On Your Privacy & Security List for 2014?

Posted on January 6, 2014 by Jean Eaton in Blog, Past Events

Time to update your Privacy Management Program plan for 2014!

Complimentary Bonus Webinar

Clinic Manager’s Privacy & Security Top 10 List

Includes: Email security, mobile devices, managing vendor agreements, privacy breaches, privacy officer role and responsibility training and more!

Ideal for clinic manager, practice manager, privacy officer in any healthcare setting – a check list of key tasks important to your Privacy Management Program. Resources and links for additional information.

Tuesday January 14th, 2014
12:00 pm—1:00 pm MST

Register Here

* indicates required



I would also like to be contacted about:

Webinar 2014 Jan 14 at 12 noon MST

Email Format


best practice, clinic manager, Health Information Act, healthcare, practice manager, privacy, privacy and security, privacy by design, privacy management program, training

Private Event Complimentary for Microquest Clients

Posted on December 21, 2012 by Jean Eaton in Blog

Webinar – Clinic Manager's Privacy and Security Top 10 List

Time to update your Privacy Management Program plan for 2013! This workshop is an essential and effective hour long presentation on the Top 10 Privacy and Security issues facing Clinic Managers and Privacy Officers.

Webinar Series: Clinic Manager's Privacy & Security Top 10 List

Friday, January 18, 2013

11:30am – 12:30pm

Includes: HealthQuest Appointments application, HealthQuest iPad Forms application, Email security, mobile devices, managing vendor agreements, privacy breaches, privacy officer role and responsibility, training, and more.

Facilitated by Jean Eaton, Information Managers Ltd, and Rita Hielema, Microquest.

Email security, HealthQuest Appointments application, HealthQuest iPad Forms application, managing vendor agreements, mobile devices, privacy, privacy breaches, privacy officer role and responsibility, training, webinar

Charges laid under the Health Information Act

Posted on October 31, 2012 by Jean Eaton in Blog

A self-reported breach by an individual to the Office of the Information and Privacy Commissioner resulted in an offence investigation being opened into suspicious access to health information. The completed investigation, after being referred to Crown prosecutors at Alberta Justice, led to thirty-one charges under the Health Information Act being laid for improperly accessing other individuals’ health information. Another charge was laid for inappropriate use of health information, another for inappropriate disclosure of health information, and one more charge for knowingly falsifying a record. In addition to these thirty-four charges under the Health Information Act, six charges were also laid under the Criminal Code.

The Calgary Herald reports that Brian Hamilton, OIPC Director for the Health Information Act, would only confirm the accused is not a doctor or other medical professional. The matter will be heard in Airdrie Provincial Court on Thursday, October 18, 2012.

The Edmonton Journal also reported that, in addition to the charges under the Health Information Act, the accused may face up to six Criminal Code charges.

Each organization has a responsibility to ensure that their employees (affiliates) receive education and training in their roles and responsibilities under the HIA. Information Managers can help you by providing training on-site and now by webinar. Click here for more information.

For more information, see:
the OIPC Website (http://www.oipc.ab.ca/Content_Files/Files/News/NR_Oct_2012.pdf)

http://www.calgaryherald.com/health/Charges+laid+improper+access+health+files/7400003/story.html

http://www.edmontonjournal.com/health/Alberta+Justice+lays+charges+improperly+accessing+health+information/7399425/story.html

access, Alberta, complaint, disclosure log, Health Information Act, HIA, improperly accessing health information, OIPC, privacy, privacy breach, training

Want to be a Great Supervisor or Manager?

Posted on October 29, 2012 by Jean Eaton in Blog

Silver Creek Press publishes a monthly free “10 Tips Newsletter for Managers and Supervisors” packed with practical guidance for organizational leaders.

This month's newsletter includes 10 Tips for Working With
Generation Y Employees. A must read!

To sign up for the newsletter, visit Silver Creek Press website at silvercreekpress.ca or click HERE.

10 Tips Newsletter for Managers and Supervisors, Generation Y Employees, Silver Creek Press, training
12

What is the elephant in the room?

The Elephant in the Room Find out here...

 

Privacy Policy

 

I have used Jean Eaton’s Privacy Impact Assessment consulting services on multiple projects at a very reasonable cost. Information Managers also provides a plethora of privacy information, education and training tools for minimal costs. One thing that has helped satisfy the training needs of staff for the PIA is paying for her in service program that is online and staff go through at their own pace while we monitor to ensure completion.

- Luke Brimmage, Executive Director, Aspen Primary Care Network

Register for Free On-line Privacy Breach Awareness Training!

Privacy Policy

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