15 Day Privacy Challenge October 2015

Posted on September 10, 2015 by Jean Eaton in Blog

October is Cyber Security Awareness Month!

Information Managers is proud to host the 15 Day Privacy Challenge – a fun, no cost educational opportunity on privacy and security. A privacy awareness training program for work and home.

How it Works:
Each day, for fifteen days, participants receive an e-mail with a privacy challenge. The task is a privacy or security best practice that can be used in home or business. Each email includes a short description about why this is a good practice, how to start it, and links to additional resources. Each challenge will take about 15 minutes to complete.

Register me for the Free 15 Day Privacy Challenge

We invite you to share this great opportunity with your colleagues.

Help your clients with useful tips, tricks and resources to make their jobs easier.

The 15 Day Privacy Challenge begins October 15, 2015.

Email me my Privacy Challenge!

Use the 15 Day Privacy Challenge as part of your privacy awareness training for your organization. Send us an email to request promotional materials.

Want to know more? Listen to the interview with Jean.

Practical Privacy Coach, Practice Management Mentor, privacy, privacy awareness, privacy officer, security, security awareness, training

ANHIX 14th Annual Summer Symposium & Golf Event

Posted on August 17, 2015 by Jean Daffin in Past Events

The Ranch Golf and Country Club, Edmonton
September 9, 2015

Are you a professional with a vested interest in Alberta’s Health Informatics, Healthcare Technology and Information Management industry.

Alberta Network for Health Information eXchange (ANHIX) provides a forum for the exchange of ideas, concepts, and developments in Alberta's health information/technology.

Looking for a day of combined learning and fun. Join the 14th Annual Summer Symposium & Golf Event. The day will begin with morning speaker sessions, followed by an afternoon of Texas Scramble golf, then dinner and prizes.

Confirmed speakers for the event include:

Tim Murphy, Alberta Innovates – Health Solutions
Connecting Clinicians with Alberta Netcare in Real-Time – Verica Jelic, Manager EHR Deployment, Alberta Health

Click here for more information.

ANHIX, health information, Practice Management Mentor, security, technology, training

Medical Supplies and Inventory Management for Clinics

Posted on May 7, 2015 by Jean Daffin in PMN Replay, PMN Stitcher, Practice Management Nugget Interview

Do you know what medical supplies you need for your new clinic?

Are your staff fully trained with the proper uses of Health Canada regulated products?

Do you have an inventory management plan?

Shawna Briscoe of Canada Medical Ltd. will help you determine what your medical supplies requirements are and how to manage inventory, saving you time and money.

In this 30-minute Privacy Management Nugget Shawna will give you practical information on:

Typical requirements for a healthcare practice start-up
CPSA and AHS regulations
Questions to ask potential suppliers
Timelines to consider in your project plan
Ways to manage your medical supplies inventory

Shawna Briscoe is an Account Manager – Central Region at Canada Medical Ltd. specializing in distributing branded medical supply merchandise and training in CPSA and AHS regulations to ensure clinics are compliant.

Here’s what Practice Management Nugget interview with Shawna Briscoe will do for you:

Show you options for ordering medical supplies
Save you money by asking the right questions
Make sure your medical supplies are ready when your clinic opens
Help you manage your inventory

Join us for Practice Management Nugget interview

Medical Supplies and Inventory Management for Clinics

with Shawna Briscoe of Canada Medical Ltd.

Thursday May 14, 2015 12 noon – 12:30 pm MDT

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Replay

Resources

Learning Resource Guide – Medical Supplies / Inventory

You don’t have to attend LIVE, but you will miss the Q&A! Replays available for only a limited time.

Don’t miss an event!

Practice Management Nuggets are now also available as podcasts! Find us on Stitcher Radio and iTunes!

best practice, healthcare, inventory management, medical supplies, Practice Management Mentor, training

Staff Recognition Month May 2015

Posted on May 6, 2015 by Jean Daffin in Blog

High-value, low-cost staff-recognition tips!

Nelson Scott, has designated May 2015 as Staff Recognition Month.

Sign up today to receive Nelson's staff-recognition tip-a-day during May. Each morning, beginning on May 1, he will email and tweet a high-value, low-cost staff-recognition tip. That's 31 staff-recognition suggestions during the 31 days of Staff-Recognition Month. These are tools and techniques that you can use to let your staff and co-workers know that they are appreciated for what they do-how they contribute and what they achieve.

To request these simple, easy-to-use tips, email nmscott@telus.net to have your name added to the Staff-Recognition Month distribution list. Include “Staff-Recognition Month” in the subject line. Or follow Nelson on Twitter @NelsonScott_

Nelson Scott specializes in teaching skills that can be used to increase staff motivation, improve morale, reduce turnover, and strengthen relationships with customers. He is the author of THANKS! Great job

Click here for information on Nelson Scott's monthly newsletter, Briefly Noted,

Nelson Scott, Practice Management Mentor, staff recognition, staff retention, training

A First Nations Community Response to FASD

Posted on April 8, 2015 by Jean Daffin in Blog

FASD Learning Series 2015

Wednesday April 15, 2015 from 9 am – 11 am

This session will explore what has been developed to respond to FASD in a community based, culturally informed and collective way.

Learning objectives

Examine the role of relationship-based practice in forming mutually respectful interactions between First Nation communities, families and individuals and external agencies
Consider the natural interface between FASD best practices and First Nation traditional values
Identify communication processes that contribute to both the missteps and enhancements in working together with First Nation Communities
Discover practical and personal real life experiences that could be used to guide next steps in approaching joint initiatives

Attendance is free! Attend in person, via webcast of videoconference

For more information contact Nicole Bloudoff at nbloudoff@casaservices.org or Theresa Bosko at theresa.bosko@gov.ab.ca

Click here to register.

FASD, Practice Management Mentor, training

Privacy can be fun!

Posted on April 5, 2015 by Jean Daffin in Blog

Edmonton Chapter AACM Luncheon

with guest speaker Jean Eaton, B Admin, CHIM, CC

Information Managers

Wednesday April 15 at 12:00 noon MDT

Jean is constructively obsessive about privacy, confidentiality, and security when it comes to the handling of personal information, particularly in primary health care settings.

Jean believes that Privacy Education programs can actually be fun and . . . practical!

Attend the Edmonton Chapter AACM Luncheon where Jean will provide:

Strategies for implementing privacy training within healthcare practices
Plenty of resources
Tips on where to find resources

Learn how to:

Enhance the privacy training in your healthcare practice
Better protect the personal information of your patients

For more information or to register contact Barb Thompson at: baleen14@gmail.com

healthcare, Practice Management Mentor, privacy awareness, training

Transform your Patient Experience!

Posted on March 31, 2015 by Jean Daffin in PMN Replay, Practice Management Nugget Interview

Bruce Lee Custom Learning Systems Group

Brian Lee Custom Learning Systems Group

Brian Lee and Bruce Lee of Custom Learning Systems Group Ltd. will help you drive your clinic to gains in patient satisfaction, employee empowerment, engagement, and morale.

“Healthcare leaders will never solve their patient satisfaction problems until their frontline owns them.” – Brian Lee CSP

In this 30-minute Practice Management Nugget Brian and Bruce will give you practical information on:

What makes a satisfied patient
How to build a world-class service culture
How to engage and transform frontline and management staff

Brian Lee and Bruce Lee of Custom Learning Systems Group Ltd. specialize in creating a world-class patient experience, staff engagement and physician satisfaction.

Practice Management Nugget interview with Brian and Bruce will help you understand:

the key ingredients to improve the patient experience
the clinic managers role in motivating staff to care about patients
how to change a clinic’s dysfunctional culture

Join us for Practice Management Nugget interview

with Brian Lee and Bruce Lee of Custom Learning Systems Group Ltd.

Recorded Live on Thursday, January 8, 2015

Register for the Replay on Thursday, April 9, 2015!

Replay:

Resources:

Learning Resource Guide

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Practice Management Nuggets are now also available as podcasts! Find us on Stitcher Radio and iTunes!

best practice, healthcare, Leadership, patient satisfaction, Practice Management Mentor, training

HIMAA CONFERENCE 2015 – “Leading The Way”!

Posted on March 30, 2015 by Jean Daffin in Archive

June 10-12th, 2015

Edmonton

Let’s be leaders in our field and create an environment of energy, positivity and excitement!

This is the call to action for this years the Health Information Management Association of Alberta (HIMAA) Conference

The inspiring and visionary speakers will provide you with tools to:

Get you on the right track, and keep you there
Boost your energy and attitude towards your work and after-work life
Be a successful leader

Get inspired! Find the support for you need for your health at work (both mental and physical) to achieve greater success in your career.

Jean Eaton, Information Managers will speaking June 11^th from 10:30 am – 11:00 am on Privacy Breach Management.

Click here 2015 HIMAA Conference for more information and online registration.

healthcare, HIM, HIMAA CONFERENCE 2015, leader, Practice Management Mentor, privacy, training

2015 Saskatchewan Connections Conference: Access, Privacy, Security, Records Management, and Health IM

Posted on March 23, 2015 by Jean Daffin in Blog

May 5 & 6, 2015 in Regina

Hosted by the Saskatchewan Ministry of Justice, Access and Privacy Branch, the 2015 Saskatchewan Connections Conference (#SKconnect15) is a regionally based conference intended to assist public bodies in developing connections between these disciplines and address the associated challenges. Access, Privacy, Security and Information / Records Management challenges are intertwined with almost everything public bodies do. Through a series of plenary, breakout and workshop sessions, delegates will gain a clearer understanding of access to information, privacy, information security, and records management issues that arise in organizations subject to FOIP, LAFOIP, and HIPA. More importantly it focuses on the connections between these discipline.

Join the LinkedIn Group here.

Click here for more information.

#SKconnect15, 2015 Saskatchewan Connections Conference, FOIP, HIA, Practice Management Mentor, privacy, Records Management, security, training

Business Continuity Awareness Week – Webinars

Posted on March 2, 2015 by Jean Daffin in Blog

with Paul Kirvan, Paul Kirvan Associates

Business Continuity Awareness Week is March 16 – 2oth. Do you have a business continuity plan? Have you tested it? This years theme is ‘Testing and exercising business continuity plans' before you need to use it!

Educate yourself on testing and implementing disaster recovery plans by joining these two webinars.

Best Practices for DR Test Planning and Implementation

Date: 16 March at 11:00 am MST

One of the most important activities to address when developing a technology disaster recovery plan is the plan test. The primary mission of the test is to validate that the data backup/recovery, system failover/recovery and system failback/restoration procedures you have defined work correctly. These activities will help you fine-tune your DR plans more precisely, and will ensure that your recovery teams know their roles and responsibilities during and after a recovery. This webinar provides guidance on how to plan and execute a successful DR test.

Join the webinar.

How to Effectively Conduct DR Tests Using a Disaster Recovery as a Service (DRaaS) Vendor

Date: 16 March at 1:00 pm MST

Recognizing the availability of managed services firms that specialize in data backup and disaster recovery, it may make sense for your organization to partner with a firm that offers Disaster Recovery as a Service (DRaaS), especially as it applies to DR plan testing. This webinar provides guidance on key activities to address when planning and executing a DR test in partnership with a DRaaS firm.

Join the webinar.

Click here for more information on Business Continuity Awareness Week.

best practice, Business Continuity Awareness Week, clinic management, Disaster Recovery, healthcare, Paul Kirvan, Practice Management Mentor, training

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