GREAT Staff Satisfaction
Recorded live May 15, 2014
with Nelson Scott, speaker, consultant, and author.
Do you know how to provide great service to your clients, recruit and retain great staff, and have a great day at work? Nelson Scott does!
Nelson is the author of Thanks! GREAT Job! Improve Retention, Boost Morale and Increase Engagement with High- Value, Low-Cost Staff Recognition. In his book, he identifies the five ingredients of meaningful staff recognition, which must be Genuine and should be Relevant, Explicit, Appropriate and Timely.
Resources: Learning Resource Guide