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What is a PIA?

Posted on March 11, 2019 by Jean Eaton in Blog

Have you ever been in a situation where you had a great idea that you wanted to implement and then someone asked you if have a PIA for that?

     
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Click on the >> arrow above to play the video.

Maybe you wanted to add a new digital health app to make it easier for patients to book appointments with you, or get access to Alberta Netcare Portal, use the internet to get on-line consultations for your patients, or start using a new EMR.

Or maybe you have a new healthcare practice and you are excited about choosing the right location, the right equipment, the right vendors that fit your budget and your goals.

A PIA is a practical business tool in your healthcare practice.

A PIA is an important tool that you can use to help you with that project management.

It will help you anticipate risks to the project before it starts and avoid serious problems, wasted time and money.

The PIA process requires you to have written policies and procedures so that you can implement the project effectively and train your staff consistently. Sometimes a PIA is a requirement of legislation. But it is always a best practice whenever you implement a project that includes personal health information.

Watch the video now to take a look at what is a PIA, what will a PIA do for you, and when you need a PIA. Just click on the image above to play the video.

Would you like more information about Privacy Impact Assessments for your healthcare practice?

By entering your email address above, you are requesting about upcoming training and related resources. You can opt out at any time, and we'll never rent or sell your email address.

health care, Health Information Act, healthcare, HIA, Netcare, PIA, privacy, Privacy Impact Assessment, What is a PIA?, what is a privacy impact assessment

Privacy Like No One Is Watching

Posted on October 30, 2018 by Jean Eaton in Blog

Sometimes it feels like everyone's eyes are on you. CTV cameras, hackers, on-line scrapers, cookies, are watching and tracking us and regulators are telling us what we need to do to meet compliance requirements.

Even facial recognition software at shopping malls are watching you – and sending you targeted specials to your phone as you walk by the stores in the mall!

We can’t expect that everyone who has collected our information, like the shopping malls, will protect your personal information.

We should each be aware of and concerned about how our personal information is collected, used, and disclosed with – and without – our knowledge and consent.

I think that we should practice privacy like no one is watching.

We each need to build privacy into everything that we do in our personal life and our business because it makes sense to us to do that—not because someone says that you should.

The internet can instantly connect us to webpages that answer our questions and promise stuff to fulfill our dreams.

But now, the internet is also connecting to physical things. These things provide a service or convenience that we want. For example, an app on your smart phone will start to warm up your car on a winter day so that you don't have to scrape the windows. But, if someone hacks your internet enabled phone and remotely controls your car while you are driving, well, that's an example of how internet connected things can now physically harm you.

Listen to more examples with Bruce Schneier's  interview on CBC podcast, SPARK,  talking about his book ‘Click Here to Kill Everybody'.

So, lets take control of our privacy by making sure that we have some solid privacy practices that we can follow every day. And prevent internet connected things from harming us and hackers, and other folks to collect our information without our consent.

Protect you identity. It isn't about keeping secrets. It is about protecting what makes you, you.

Practical Privacy Tips Infographic

I created this Practical Privacy Tips infographic to share with the librarians and tech folks attending The Alberta Library Netspeed conference this month. I shared my practical obsession with privacy and confidentiality during my keynote ‘Privacy Like No One Is Watching'.

By clicking on the image below, you will download your infographic that you can print.

Post it in your place of work to remind you to take control by using practical privacy tips.

Yes, you can share!

When we know better, we can do better…

Jean Eaton is constructively obsessive about privacy, confidentiality, and security especially when it comes to the handling of personal health information. If you would like to discuss how I can help your practice, just send me an email. I am here to help you.

Jean L. Eaton
Your Practical Privacy Coach
INFORMATION MANAGERS

infographic, practical privacy tips, privacy

Secure Computer Backup

Posted on October 22, 2017 by Jean Eaton in Blog

You know that Joni Mitchell song, Big Yellow Taxi? “Don't it always seem to go that you don't know what you've got 'til it's gone.”

This couldn't be more true than when your computer crashes. It's a terrible feeling when your software or hardware suddenly doesn't work, or you can't find an important file you know you had last month. This experience can be a speed bump on your busy day, or a nightmare that takes you days and weeks, and a lot of money, to recover.

Good business practices include having regular backup of your key documents, bookkeeping, website, emails, and databases including your Electronic Medical Record (EMR). If your information is personal or sensitive – to you, your client, or your business – the backup should also be encrypted.

Your backup plan should include a backup of your information in a separate location than the source documents. In case of a catastrophic failure – including bad weather, fire, theft – you can access your key information assets quickly. You could manage the backup yourself or outsource it to a remote backup provider.

Where is your encryption key? 

Your encrypted backup files need a ‘key' or algorithm to de-encrypt the files so that you can read and access the information. Have you kept a copy of the encryption key in the same place as your source documents? Or have you kept the key in a separate location – away from the source documents and away from the backup files? Have you recorded in your disaster plan how to retrieve the key?

Where is your Encryption Key?  Information Managers

Cybersecurity is for all businesses – even if you are not using social medial or have a website! Many small business think that they are too small to be attacked – not true! Not reviewing your security practices and keeping up to date can leave your small business vulnerable to attacks.

Remember to change your clocks for daylight savings time – and get into the habit to review your backup. Check to make sure that it includes all the information that it should and that you can restore the backup to a clean machine.

What will you do to improve your computer backup plan?

Do you want more tips and resources like these – for FREE?

Join us for the Free 15 Day Privacy Challenge for more tips, tools, and templates that you can use right away!

We are proud to be a Champion of National Cyber Security Awareness Month #CyberAware. #15DayPrivacyChallenge.

NCSAM Champion

#15DayPrivacyChallenge, #CyberAware, #NCSAM, computer backup, Practical Privacy Coach, privacy

Email Confidentiality Notice

Posted on October 16, 2017 by Jean Eaton in Blog

October is CyberSecurity Privacy Awareness Month!  Information Managers is celebrating by hosting our annual 15 Day Privacy Challenge.  The 15 Day Privacy Challenge is a fun, no cost educational opportunity on privacy and security.

Privacy Challenge #1

Take a quick look at your email address book: how many Jennifers and Toms do you see? Even uncommon names can show up more than once, and it’s easy to send an email to the wrong person by mistake.

Mistakes happen. But from a privacy perspective, it’s important that our email recipients know what we want them to do should we make an error of this sort. So it’s vital to include some guidelines in the form of a confidentiality notice.

Consider the following elements of a well-crafted confidentiality notice:

  • State your email privacy policy.
  • Encourage the recipient to inform you should an error occur.
  • Thank them for letting you know about any mistakes.
  • State that you believe their privacy is important, and that you will take every step necessary to correct the error to prevent it from happening again.

Does your email signature block and fax cover sheet include these points?

Do you want to enjoy the benefits of the internet without the fear of cyber attacks and privacy breaches? 

Join us for the Free 15 Day Privacy Challenge for more tips, tools, and templates that you can use right away!

We are proud to be a Champion of National Cyber Security Awareness Month #CyberAware.

 

#15DayPrivacyChallenge, #CyberAware, e-mail confidentiality statement, Practical Privacy Coach, privacy

Do Your Club Volunteers Protect Your Privacy?

Posted on October 12, 2017 by Jean Eaton in Archive
Your family is busy! Kids have sports teams, social clubs, and classes. Parents are involved in clubs and networking too–and, sometimes, you are the volunteer manager and snack co-ordinator, too.

But – do your club volunteers know how to protect your privacy? 

Maybe more sensitive information like dates of birth, street address?

Do you have a policy to mask email addresses to members?

Who has a control of the club's financial information?

Do you have written policies and training for your volunteers to protect this information?

If your club is like thousands of others, you don't have good practices in place to  protect your valuable personal information.

It only takes a little time and effort now to dramatically reduce the likelihood of a privacy breach in the future.

[clickToTweet tweet=”Do your club volunteers protect your #privacy? https://informationmanagers.ca/club-volunteers-protect-privacy/ ” quote=”Club Privacy Policy templates ready for you to use right away!”]Does your club collect email addresses or phone numbers?

 

Discover the 3 simple practical tips every club can use to prevent a privacy breach. This works for every type of club – toastmasters, Scouts, soccer team or book club!

Join the live webinar to discover the 3 simple practical steps every club needs to improve your club's procedures and prevent complaints, fines, and even jail time!

Practical tips that you can use right away to protect your privacy! with Jean L. Eaton, Your Practical Privacy Coach!

30 Minute Live Webinar followed by Q&A

Recorded Live Thursday, October 19, 2017

Replay is available for a limited time!

 This webinar is a special presentation in the 15 Day Privacy Challenge E-Course. Your FREE webinar registration also includes access to the FREE 15 Day Privacy Challenge.
Webinar replay will be available in your E-course but join us live – because that's the only way that you get the Q&A!

Please provide your email address below and you will be re-directed to the Privacy Challenge registration page. Check your email in-box to confirm your registration!

When you register for the webinar, you will also receive the 15 Day Privacy Challenge. This is a fun, FREE online educational opportunity on privacy and security that you can use at home or at work. Enjoy the benefits of the internet without the fear of cyber attacks and privacy breaches when you use these practical tips, tools, and resources.

This free online course is ideal for businesses, healthcare practices, or clubs and their privacy officers, employees, and their families.

We are official champions of the  National Cyber Security Awareness Month (NCSAM). October is Cyber Security Awareness Month and Information Managers is celebrating by hosting our annual 15 Day Privacy Challenge.

15 Day Privacy Challenge Champion

 

 

#CyberAware, 15 Day Privacy Challenge, privacy, protect your privacy, webinar

Do you want to enjoy the benefits of the internet without the fear of cyber attacks and privacy breaches?

Posted on September 11, 2017 by Jean Eaton in Archive

Is this you?

Paul clicked on a link in an email that encrypted all his data on his computer and now he has to pay a ransom to get the data back.

Mary used her work email address to register for the course, “Ready to leave your job?” Now her boss thinks that she is looking for a new job.

Alice did not follow your clinic policies and procedures properly and she left a confidential message with the wrong patient.

Bob is a new employee and will start his orientation tomorrow.

They each use the internet for their personal lives and as an employee. You need to know the best practices on the internet and how to protect your personal information. It's easy once you know how!

The 15 Day Privacy Challenge is a fun, FREE online educational opportunity on privacy and security that you can use at home or at work. Enjoy the benefits of the internet without the fear of cyber attacks and privacy breaches when you use these practical tips, tools, and resources.

This free online course is ideal for businesses, healthcare practices, or clubs and their privacy officers, employees, and their families.

The course is free – there is no risk to you and you will see that the 15 Day Privacy Challenge is the perfect way to make small changes easily that can improve the privacy and security of your information right away!

We are official champions of the  National Cyber Security Awareness Month (NCSAM). October is Cyber Security Awareness Month and Information Managers is celebrating by hosting our annual 15 Day Privacy Challenge.

The 15 Day Privacy Challenge starts October 15th, for fifteen days.

The challenge includes tasks centered on a privacy or security best practice. Each challenge includes a short description about why this practice is important, how to get started, and links to additional resources. Each challenge will take approximately 15 minutes to complete.  All activities are  online and accessible from any internet enabled device.

[clickToTweet tweet=”Practical #privacy and security tips for home or office – FREE! #15DayPrivacyChallenge #CyberAware” quote=”15 Day Privacy Challenge – Practical privacy and security tips for the internet enabled home and office – FREE!”]

Businesses and healthcare providers are legally responsible to ensure that every employee, contractor, and vendor receives privacy and security training, including cyber awareness. Prevent malicious errors, omissions or attacks that could result in fines and even jail time for the business, healthcare provider, employee, or vendor by being up to date on privacy and security best practices.

Training is the cornerstone of every privacy and security program.

People love games, challenges, and cyber competitions to create variety and interest in privacy and security best practices. The 15 Day Privacy Challenge uses a variety of multi-media content that everyone in your practice can understand. Privacy awareness training alone won’t guarantee that mistakes or errors in judgement won’t happen, but Privacy Awareness Training is your logical first step.

 15 Day Privacy Challenge Teach Staff

The 15 Day Privacy Challenge starts October 15th, for fifteen days.

The 15 Day Privacy Challenge includes easy to access on-line resources delivered each day. You will have access to all of the resources for one year on the website.
BONUS – access to discussion group with other participants to share your tips.

What People Are Saying 

Don't just take it from us, here is what previous participants are saying:

“The 15 Day Privacy Challenge has given me some additional information on day-to-day responsibilities that I hadn't considered until now. Each Privacy Challenge has been so informative and I've been sharing it with our office staff.”

Vera. Alberta Health Services
“The 15 Day Privacy Challenge has made me aware of the policies that my facility needs to update/create!”
Rachel Worthing, CHIM, Ontario Shores Centre for Mental Health Sciences
“The 15 Day Privacy Challenge has given me some great resource information and helped me to identify the areas that I need to work on. I found value in almost all of the Privacy Challenges, but I would say Risk Assessment, Social Media, Email Phishing and Spam, and Confidentiality are the top four.”
Sharon

  The 15 Day Privacy Challenges includes:

  • Posters
  • Short articles with practical information
  • Videos
  • Infographics
  • Links to additional free resources
  • Certificate of completion

The 15 Day Privacy Challenge includes practical tips on:

  • Confidentiality
  • Privacy Collection
  • Manage USB Sticks and Mobile Devices
  • Computer Backup
  • Computer Security
  • Spam email, Phishing emails, Spear-phishing
  • Privacy Officer Education
  • The Right to Access Your Own Personal Information
  • Change Your Passwords
  • Employee Orientation
  • Social Media
  • Risk Assessment
  • Privacy Breach Reporting

At the end of the challenge, you will receive a printable certificate of completion. Successful challengers might also find that this qualifies for CPE credits, too!

You will also have many more tools to add to your privacy tool box!

You can do this yourself or make it a team event. The finished tasks and poster will contribute to your business' Privacy Management Program. Proudly display your poster to your co-workers and customers to show the steps you have taken to manage privacy and security.

The course is free – there is no risk to you and you will see that the 15 Day Privacy Challenge is the perfect way to make small changes easily that can improve the privacy and security of your information right away!

Register right away while this is fresh in your mind! You won’t want to miss a single one!


Yes, I'm ready to take the Privacy Challenge!

Includes the webinar on October 19 – Do Your Club Volunteers Protect Your Privacy?

Please provide your email address below and you will be re-directed to the Privacy Challenge registration page. Check your email in-box to confirm your registration!

 

Along with your webinar registration, you will also benefit from the occasional Privacy Nugget tips by email of similar privacy resources and articles that you can use right away!

 

#15DayPrivacyChallenge, #CyberAware, #NCSAM, 15 Day Privacy Challenge, healthcare, Practical Privacy Coach, Practice Management Mentor, privacy, privacy awareness, privacy officer, security, security awareness, training

Privacy Breach Fines in Healthcare Doubled!

Posted on May 23, 2017 by Jean Eaton in Blog

Did you know – privacy breach fines in healthcare have doubled to $100,000 to $500,000 – and many businesses are not prepared!

Not providing privacy awareness training for all your employees could result in fines and even jail time for the business, healthcare provider, employee, or vendor!

Luckily, there's now an easy, cost-effective solution for you.

Privacy Awareness in Healthcare: Essentials

In conjunction with Privacy Awareness Week, Information Managers www.InformationManagers.ca and Corridor Interactive www.CorridorInteractive.com have announced the release of the newest addition of the “Privacy Awareness in Healthcare: Essentials” series with a focus on Ontario’s Personal Health Information Protection Act (PHIPA) legislation.

The first on-line privacy awareness training in this series released in 2016 focused on Alberta’s Health Information Act.

Many other provinces have health information legislation as well, and while some of the key terms differ from province to province, this privacy awareness training is applicable to any organization that collects, uses, and discloses personally identifying information.

This new on-line privacy awareness education is specific to community healthcare providers.

  • You can work at your own pace.
  • Most students complete the course in under 2 hours.
  • You have access to all the resources for three (3) months.
  • There are many practical examples to make it easier for you to apply what you have learned in the course to your job.

 

     

Get Onboard With Privacy Awareness in Healthcare: Essentials for just $35.

Click the Link Now for all the details. https://InformationManagers.ca/Privacy-Awareness-Corridor

 

Many Privacy Breaches Are Avoidable

Privacy awareness training can help prevent privacy breaches or help employees to spot and stop the breach quickly.

When your staff know privacy best practices you will dramatically reduce the likelihood of a privacy breach with minimum of risk to your patients, clients, and your practice.

Best of all… you will confidently manage personal health information

Improve your healthcare practice with privacy awareness education. Get started right away – the entire course is ready for you!

Get Onboard With Privacy Awareness in Healthcare: Essentials for just $35!

Click the button below for all the details.

 

Yes! I Want To Protect My Practice!
clinic, Corridor Interactive, healthcare, medical, privacy, privacy awareness in healthcare, privacy breach fines

Cyberextortion – Is Your Patient’s Health Information Protected?

Posted on May 19, 2017 by Jean Eaton in Blog

Alice had a few minutes before the clinic opened and the first patients arrived. She logged onto the computer and then her personal email through a webmail connection. She checked through her messages and opened an email from a supplier. She followed a link to a website looking for a deal on office supplies and was shocked to find pornographic images!

Alice closed the browser and closed her email.

Then she saw the message on the clinic's computer screen, “This operating system has been locked for security reasons. You have browsed illicit material and must pay a fine.”

Alice could not access any of the files on the computer, not even the clinic's electronic medical record (EMR).

Is data the new hostage?

Cyberextortion is a crime involving an attack or threat of attack followed by a demand for money to avert or stop the attack. Cybercriminals have developed ransomware which encrypts the victim's data.¹

A healthcare business has many types of data on the computer network – patient health information, employee personnel records, fee for service billing, accounting and tax information. That information is important to you – and makes it a valuable target for cybercriminals.

The motive for ransomware attacks is monetary, and unlike other types of security exploits, the victim is usually notified that an attack has occurred and is given instructions for how to recover data. Payment for recovery instructions is often demanded in virtual currency (bitcoin) to protect the criminal's identity. (see WhatIs.com for more information)

 

 

How_They_Get_Your_Data_Phishing

 

Here's what you should be doing now to prevent cyberextortion on your computer network.

  1. Know where all your data is kept – your active patient records, archived patient records, billing records, etc. Remember to reclaim data that you may have left behind with previous vendors – transcriptionist, billing agents, remote data, retired EMR vendors, etc.
  2. Collect only the information that you need; not information that might be nice to know or that you might have a use for in the future.
  3. Install or update endpoint security solutions anti-malware and anti-virus software.
  4. Backup your data with secure encryption. Make sure that you have the encryption key and that you know how to use it. Test restore the backup and test the encryption key, too.
  5. Keep your backup separate from your computer network. You might store your backup on encrypted external drives or remote backup. But don't keep your backup device connected to your computer. If you are attacked by ransomware, the backup device can be locked. too.
  6. Is your current back-up device secure? Your backup should be maintained in an area with appropriate physical safeguards – for example, in a locked, secure, filing drawer, safe or data centre in a location separate from the computer network.
  7. Learn how to recognize phishing attacks so that you can prevent cyber attacks, too.

 

Collect_Only_What_You_Need_Cyberextortion

Risk can be mitigated through use of appropriate safeguards that will lessen the likelihood or consequences of the risk. Layers of safeguards – administrative, technical, physical – will help to prevent privacy and security breaches. When both the likelihood of the risk and the risk of harm is high, the more layers of safeguards should be considered to mitigate the risk.

Risk mitigation assessment is part of a privacy impact assessment (PIA). (What is a PIA?)

Review your current security policies and software with your technical support. If you have a small business and don't have in-house technical support, outsource a security review. Update your risk assessment. [clickToTweet tweet=”Don't become a victim of cyberextortion. #PrivacyAwarwe” quote=”Don't become a victim of cyberextortion.”]

 

Have you seen this?

The Office of the Information and Privacy Commissioner (OIPC) of Alberta has released an ‘Advisory for Ransomware'. You can learn more about preventative measures and ransomware response here.

10 Fundamental Cybersecurity Lessons for Beginners, by Jonathan Crowe, Nov 11 2015 to help you get started on improving your security.

See getcybersafe.ca for more information on common internet threats and on how cyber attacks affect businesses.

References 

Search Security Tech Target. cyberextortion definition

 

cyberextortion, health care, healthcare, phishing, Practical Privacy Coach, privacy, ransomware, Safeguards, security

Privacy Awareness in Healthcare: Essentials

Posted on May 15, 2017 by Jean Eaton in Blog, Services

Privacy Awareness Training 

As an employer and health care provider, you are responsible to provide training to all of your employees about privacy awareness. If you don’t provide the training, if the employees don’t understand the policies and there is a privacy breach, then the healthcare provider is more likely to be held accountable under the legislation and face penalties including fines and even prison!

Protect your organization and your patients. Equip your staff with the information they need to confidently and correctly handle personal health information. Healthcare businesses who want employee and supervisor level privacy awareness training to support key policies, procedures and risk management programs need a privacy awareness training program.

“Privacy Awareness in Healthcare: Essentials” training is a 2 part, on-line training program for healthcare providers, support team, and vendors to confidently and correctly handle personal health information and to recognize and report a privacy breach.

If You

  • work in healthcare or social services
  • are a member of a health profession or work with healthcare professionals
  • are a business vendor, contractor, or provide services with a healthcare or social services organization

You Need Privacy Awareness in Healthcare: Essentials

You will 

  • Understand patient and client privacy rights.
  • Respect personal health information and your obligations.
  • Confidently and correctly handle personal health information.
  • Use reasonable safeguards to protect personal health information (PHI).
  • Recognize and respond to a privacy breach
  • Support key policies, procedures and risk management programs in your healthcare practice.

Interactive Online Learning Experience provided by Corridor Interactive

Corridor Interactive’s Buy Now Training Programs give you access to the most current information available, at your convenience. Complete your course all at once, or in multiple sessions from any location – it’s up to you. All you need is an internet connection and an email address to get started…it’s that easy!

  • Fits into your schedule – you can start, pause at anytime, and return to the course exactly where you left off.
  • Easy to use – navigation buttons makes it easy to continue to the next topic or pick and choose the order that you want to see the content.
  • Get started immediately – the entire course is ready for you!
  • Work at your own pace – you have access to the course for three (3) months. Most students complete the course in under 2 hours.
  • You can listen to the narration for each module.
  • Practical examples, too, to make it easier for you to apply what you have learned in the course to your job.
  • Links to extra resource material and websites related to your topic of study, to peruse at your convenience.
  • A printable Certificate of Completion, available as soon as you successfully complete your course.
  • An audit trail and record of your course activity and training history.
  • Self-directed learning features including the ability to pause your course at any time and resume later, right from where you left off.
  • Unlimited access to your course and resources for the duration of your subscription term.
  • Technical support with a one-business day turnaround for end-user support help and questions.
  • Automatic emails when you complete your course, or reminders if you have not completed.
  • This course is pre-approved by the International Association of Privacy Professionals (IAPP) for 2.5 Group A Continuing Professional Education (CPE) credits for CIPP/C, CIPM, and CIPT-certified individuals.

Developed by Corridor’s team of seasoned software specialists and instructional designers, this unique online learning application is the optimum vehicle for delivering learning content.

Select the training that best fits your needs

Privacy Awareness in Health Care Training – Canada includes detailed resources for each province and territory with key terminology and links to applicable privacy legislation. Resources are provided for our ten provinces: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland & Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan, and three territories: Northwest Territories, Nunavut and Yukon. This new product is ideal for both organizations and vendors who provide health care services or have health care clients in more than one province.

Privacy Awareness in Health Care Training – Alberta includes the mandatory privacy breach notification amendments to the Health Information Act (HIA).

Privacy Awareness in Health Care Training – Ontario specifically covers all legislation and rules specific to the province of Ontario including the Personal Health Information Protection Act (PHIPA).

Refresher: Privacy Awareness in Health Care – Alberta is a quiz-based review of Corridor’s full Privacy Awareness course. The Refresher starts with an initial quiz to assess knowledge on the topics and information covered in the full course. Based on the quiz results, one or more of eight Refresher topic quizzes must be completed, each focusing on a specific subject area. The Refresher also includes access to the original course content.

 

Not sure if the Privacy Awareness in Healthcare: Essentials training is right for you?

Watch this Practice Management Nuggets Webinar interview with Heather Mooney for a detailed look at the online course.

This short video from Corridor Interactive will give you a glimpse into the look and feel of the online course experience.

I'm convinced! Sign me up!

$35 per subscription

Register Now

 Give your staff the knowledge and tools they need to apply policy in their day-to-day work AND prevent a privacy breach with privacy awareness training.

 

Privacy Awareness in Healthcare: Essentials

Protect your organization and your patients. Equip your staff with the information they need to confidently and correctly handle personal health information. Learn basic healthcare privacy principles and how to handle personal health information, use safeguards, and recognize and report a privacy breach.

Along with your registration to the course from Corridor Interactive, you will also benefit from the occasional Privacy Nugget tips from Your Practical Privacy Coach by email of similar privacy resources and articles that you can use right away!

I have used Corridor's Privacy Awareness in Healthcare: Essentials online training program. The course has helped satisfy the training requirements of the Health Information Act. Staff go through the course at their own pace while we monitor to ensure completion.

Luke Brimmage

Executive Director, Aspen Primary Care Network

The online Privacy Training from Corridor Interactive helped EFW in providing consistent and comprehensive privacy training to all of our staff.  The information in the modules was presented in a way that was relevant and easy to understand and offered the added benefit of being able to be completed by staff in smaller time periods using the automatic bookmarks.  One of the best features was the ability to customize the program and add in links and references to specific EFW Radiology processes and policies.  This made the training not just another off the shelf product, but something relatable to our organization as a whole.

Helen Lemieux, CHRP

Director of Human Resources, EFW Radiology

Sounds great! Sign me up!

This self-paced on-line education includes:

Welcome

  • Introduction to the course
  • Privacy legislation introduction

Part 1

  • Understanding Privacy
  • Privacy Principles
  • Collection, Use and Disclosure
  • Roles and Responsibilities
  • Privacy Breaches

Part 2

  • Right of Access
  • Safeguards
  • What is ‘Personal Health Information’?
  • Handling Personal Health Information
  • Post Test to confirm that you understand the key concepts

Certificate of Completion

“When we know better, we can we do better.”

As an employer and health care provider, you are responsible to provide training to all of your employees about privacy awareness. Protect your organization and your patients. Equip your staff with the information they need to confidently and correctly handle personal health information.

I am constructively obsessive about privacy and confidentiality in the healthcare sector–and I think you should be, too! I designed this course to assist healthcare providers, clinic managers, practice managers, privacy officers and independent healthcare practice owners provide practical privacy awareness training that was easy to implement, consistent content, cost-effective and meaningful to your day-to-day business.

When each member of your independent healthcare practice completes this privacy awareness course, you will have clearer expectations and confidence that your team will maintain the privacy, confidentiality and security of your patient’s health information. Give your patients the gift of privacy. Improve your healthcare practice with privacy awareness education.

Jean L. Eaton, Your Practical Privacy Coach Information Managers Ltd.

Frequently Asked Questions

How can I access the course?

The course, Privacy Awareness in Healthcare: Essentials, is available on-line from any internet enabled device. You can use your desktop computer, smart phone or tablet to view the slides and even hear the narration.

How long is the course?

Most students complete the course in under 2 hours. You can start and stop the course at any time. Let's say you decide to take 20 minutes each day to work on the course. You can login and start the course right away. When you come back to the course the next day, you can start right from where you left off. You will have all the modules and the post-test done within 6 days. Don't worry about missing a few days – you have access to the course for a full 3-months!

This is my first job in a healthcare practice. Do I know enough to start the course?

You bet! The course is easy to read and I explain all the terms that you need to know. There are a lot of practical examples, too, to make it easier for you to apply what you have learned to your job.

I've worked in healthcare for a long time. Do I still need to take this course?

You bet! Seasoned professionals like yourself have an extra obligation to share your knowledge with new workers. This course will help you to refresh key principles and suggest wording, examples, and key messages that you can use to train new employees to their specific tasks in the workplace. The course will help you to advocate for the privacy rights of your patients. Unfortunately, we have many examples where trained professionals who “should have known better” make errors in judgement causing privacy breaches that affect our patients, our business, and the reputation of healthcare. Healthcare practitioners and owners have a responsibility to ensure that everyone in the practice receive comprehensive privacy awareness training regularly.

Will I get a certificate of completion that I can give my employer?

Yes –  at the end of the course, you will have the opportunity to complete a short on-line quiz to confirm that you understand the key concepts. Then you will have access to a Certificate of Completion that you can download and share with whomever you choose.

Can I get continuing education credits with my professional association?

Maybe! This course is pre-approved by the International Association of Privacy Professionals (IAPP) for 2.5 Group A Continuing Professional Education (CPE) credits for CIPP/C, CIPM, and CIPT-certified individuals. If you are a member of another association and you would like to seek credits from for taking this course, please let us know so we can take steps to request pre-approval.

How much is the course?

The course is $30 per individual 3 month subscription. Click here to buy it right away.

I think everyone in my healthcare practice should take this course! Can I buy in a group package?

Yes – Privacy Awareness in Healthcare: Essentials is available in group packages, or it can be customized to incorporate your organization’s privacy policy and practices. Employers can monitor the employee’s training progress and receive a report of employee’s satisfactory completion of on-line quizzes. Track annual privacy awareness training through our online platform to demonstrate your compliance with legislation. Contact Corridor Interactive for more information.

I agree that privacy awareness training is important - but I don't work in healthcare. Do you have a corporate privacy awareness program?

While these programs have been developed with health care providers in mind, the privacy principles and fundamentals of protecting personal information are appropriate for any organization that collects, uses, and discloses personally identifying information. Contact us for information about our Corporate Privacy Awareness Program!

Interested in Group Training?

Employers can also purchase training for groups of employees; employees can access the internet based training at a time and location convenient to them. Employers can monitor the employee’s training progress and receive a report of employee’s satisfactory completion of on-line quizzes. Track annual privacy awareness training through our online platform to demonstrate your compliance with legislation.

Email Corridor Interactive to Order Group Training

Corridor Interactive, health care, Health Information Act Training, healthcare, healthcare provider, primary healthcare, privacy, privacy awareness, Privacy Awareness in Healthcare: Essentials, privacy breach, training

Medical Identity Theft – Examples

Posted on January 25, 2017 by Jean Eaton in Blog

Medical Identity theft is one of the fastest growing areas of organized crime.

It can affect individuals:

  • Financial and credit.
  • Inaccurate information added to your medical record.
  • Extortion of your personal health information.
  • False information can threaten your family or your employment.

It can affect health service providers:

  • Stolen identities of health service providers is used to set up fake clinics in their names and bill against stolen patient identities.

[clickToTweet tweet=”Prevent #MedicalIdentityTheft. Here's how.” quote=”Preventing medical identity theft starts by clinics asking to see picture ID from their patients.”]

  • Helps to reduce medication errors in healthcare.
  • Avoid providing services to fraudulent patients – ask for picture ID when you register a patient.
  • Improve your technical safeguards – budget for electronic data security investment.
  • Become aware of the risks and educate your staff.

Information Managers offers Privacy Awareness training on-site, group public workshops, and webinars. Don't miss an event – see Upcoming Events.

For more examples of how medical identity theft may impact your office, listen to the Health Care Technology Online Newsletter podcast

identity theft, medical identity theft, privacy
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The Data Privacy Day E-Course was very helpful and it made you think more seriously. I actually made some changes to my computer along way.

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