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Email and Patients – What do I Need to Know?

Posted on June 3, 2014 by Meghan Davenport in Blog, Privacy, Confidentiality, and Security Series Webinar

Privacy, Confidentiality, Security for Medical Offices©

Email and Patients – What do I Need to Know?

More patients are using email as their preferred method of communication. It can create efficiencies in your primary care office to manage routine confirmation by email. But – there are privacy and security risks for the patient and the clinic.

These privacy and security risks can be catastrophic to your patients and clinics. Have you explored the benefits, risks, and mitigation strategies before you implement email with your patients?

Attend this webinar, Email and Patients – What do I Need to Know?,to help your clinic avoid the security pitfalls of using email with your patients. Ensure that you and your staff are properly trained on how to implement, use, and maintain the use of emails.

 

Pssst – if you are a member, click this link for an EXCLUSIVE coupon. Not a member? Become one!

 

This webinar will help you:

  • understand the benefits and risks of implementing email with patients
  • identify mitigation strategies if you've already implemented using email
  • provide education to patients and staff about how email will, and will not, be used

 

Register for the Webinar!

 

Email and Patients – What do I Need to Know?

Tuesday July 22nd, 2014  12:00pm – 1:00pm MST

Live webinar with Jean Eaton, the Practical Privacy Coach and Practice Management Mentor.

Discussion, resources, and template procedures that you can use right away!

Replay will be available for 1 week. Register today!

The Privacy, Confidentiality and Security Series webinar that include topics privacy awareness, privacy breaches, release of information and email with patients. Seminar last from an hour to an hour and a half, and cover important information for new healthcare providers and support staff, as well as trusted vendors who support healthcare practices. Privacy, Confidentiality and Security© series is hosted by Jean Eaton (the Practice Management Mentor) of Information Managers Ltd.

 

Canadian Anti-spam Legislation, CASL, email, employee training, healthcare, physicians, Practical Privacy Coach, practice management, Practice Management Mentor, privacy by design, templates, text

New Offer: Customized Privacy Awareness Training

Posted on March 9, 2014 by Meghan Davenport in Uncategorized

Information Managers is excited to offer a new training program that will be cost and time effective for a variety of teams and offices, and will provide quality consistent privacy and security awareness to your current and new employees and contractors.

You can have exclusive access to a customized privacy awareness webinar that your team can access on demand. This permits immediacy to new employees and can be easily included in the orientation period. The webinar will be approximately 1 1/2 hours in duration and include handouts, and pre- and post-training tests that you administer.

Privacy and Security Awareness Training Webinar 

The standard webinar content includes:

  • What is privacy, confidentiality, and security?
  • What is the Health Information Act (HIA)? Includes summary of important 2010 and 2013 amendments.
  • What is the Personal Information Protection Act?
  • What is Alberta Health Act?
  • What are HIA Privacy Principles?
  • What is Health Information?
  • To whom does the HIA apply?
  • What is Netcare? Review of authorized use.
  • What are Safeguards – Administrative, Physical, and Technical?
  • What are Expressed Wishes of Individual?
  • What is a Privacy Breach?

Some customization of the content can be made to make it even more relevant and useful to your organization.

The webinar may include a pre-recorded audio introduction and conclusion by your Privacy Officer, Manager, CEO or designate to further customize the training to your organization.

Your organization will receive the web link to the webinar, electronic copy of participant handouts and quiz that you may use up to 1 year for current and future training needs. This is licensed for your exclusive use – you cannot give or sell this to another party. You can choose to post this to your internal website or computer network, or Information Managers can host this for you to access on demand.

$300.00 +GST. Includes handouts, 1 year licensed access to Privacy Awareness Training webinar.

Yes! Contact me to create my customized Privacy Awareness Webinar!

Purchase Customized Privacy Awareness Training

Health Information Act, healthcare, Practical Privacy Coach, privacy, privacy by design, training

What’s On Your Privacy & Security List for 2014?

Posted on January 6, 2014 by Jean Eaton in Blog, Past Events

Time to update your Privacy Management Program plan for 2014!

Complimentary Bonus Webinar

Clinic Manager’s Privacy & Security Top 10 List

Includes: Email security, mobile devices, managing vendor agreements, privacy breaches, privacy officer role and responsibility training and more!

Ideal for clinic manager, practice manager, privacy officer in any healthcare setting – a check list of key tasks important to your Privacy Management Program. Resources and links for additional information.

Tuesday January 14th, 2014
12:00 pm—1:00 pm MST

Register Here

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Webinar 2014 Jan 14 at 12 noon MST

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best practice, clinic manager, Health Information Act, healthcare, practice manager, privacy, privacy and security, privacy by design, privacy management program, training

15 Day Privacy Challenge Fall 2013

Posted on August 19, 2013 by Jean Eaton in Blog

The 15 Day Privacy Challenge is a fun, no cost educational opportunity on privacy and security.

How it Works:
Each day, for fifteen days, participants receive an e-mail with a privacy challenge. The task is a privacy or security best practice that can be used in home or business. Each email includes a short description about why this is a good practice, how to start it, and links to additional resources. Each challenge will take about 15 minutes to complete.

Registration opens soon!

We invite you to share this great opportunity with your clients. The 15 Day Privacy Challenge begins October 2013. Contact us today for promotional materials.
Help your clients with useful tips, tricks and resources to make their jobs easier.

Fifteen Day Privacy Challenge | Information Managers

Fifteen Day Privacy Challenge

on-line training, privacy and security training, privacy by design, privacy challenge, privacy education

It’s Tax Time! Are you ready?

Posted on February 26, 2013 by Jean Eaton in Blog

Practice Pro-Active Privacy!

It will soon be tax time. If your clinic provides services where patients pay for non-insured services, you may provide a consolidated fees report to the patient. However, you may only provide health information to the patient or to the individual that the patient authorizes. Instead of having to explain this over and over again, find a creative, pro-active method to inform your patients. Use a poster or your website or existing closed circuit TV to show common examples of how your office handles routine requests for information.

Download a sample poster and consent form from our website!  Tax Poster

Tax Poster

1Pd_Consent DisclosureTax

education, healthcare, patient release of information, privacy, privacy by design, privacy poster, Pro-active privacy, templates

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Privacy Policy

I have used Jean Eaton’s Privacy Impact Assessment consulting services on multiple projects at a very reasonable cost. Information Managers also provides a plethora of privacy information, education and training tools for minimal costs. One thing that has helped satisfy the training needs of staff for the PIA is paying for her in service program that is online and staff go through at their own pace while we monitor to ensure completion.

- Luke Brimmage, Executive Director, Aspen Primary Care Network

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