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Privacy Awareness in Healthcare Training: Dental Practices

Posted on June 15, 2020 by Meghan in Blog, Services

NEW! Privacy Awareness in Healthcare Training – Dental Practices

Privacy Awareness Training for Dental Practices

Is your dental clinic in compliance with the Alberta Dental Association & College, Health Information Act (HIA) and Personal Information Protection Act (PIPA)?

Dentists and dental practices in Alberta are required to have an ongoing privacy program to ensure the protection of private records and patient information. The appropriate collection, use, and disclosure of personal information is critical to maintaining privacy for patients that choose to trust in your practice. Accomplishing this important goal demands an up-to-date training strategy.

Regular privacy awareness training protects patients, employees and your business. The key components of your training strategy must revolve around ensuring HIA compliance to mitigate risk of a privacy breach. Everyone in your clinic – dentists, dental assistants, dental hygienists, office staff, contractors and even practicum students and volunteers must understand how to correctly handle personal information, so it remains confidential and secure. Maintaining high standards that safeguard information privacy and security is an essential aspect of asset management for any health care provider.

Corridor Interactive's training includes a personalized printable certificate of achievement to support compliance and may be used for your continuing education credits, too! Our training delivers industry best practices and is ideal for all levels of staff in any dental organization or clinic that collects, uses or discloses personally identifying information. This includes direct care providers in your practice as well as privacy officers, support staff and any other employees who are not directly involved in patient care.

Corridor’s Privacy Awareness Training for Dental Practices educates dentists, dental assistants, dental hygienists, and all office staff on:

  • Understanding Privacy
  • Privacy Principles
  • Collection, Use & Disclosure
  • Roles & Responsibilities
  • Privacy Breaches
  • Right of Access
  • Safeguards
  • What is “Health Information”
  • Handling Personal Sensitive Health Information
 

If You Are A

  • dentist,
  • dental assistant,
  • dental hygienist,
  • or work in a dental practice

You Need Privacy Awareness in Healthcare Training – Dental Practices

You will 

  • Understand patient and client privacy rights.
  • Respect personal health information and your obligations.
  • Confidently and correctly handle personal health information.
  • Use reasonable safeguards to protect personal health information (PHI).
  • Recognize and respond to a privacy breach
  • Support key policies, procedures and risk management programs in your healthcare practice.

Interactive Online Learning Experience provided by Corridor Interactive

Corridor Interactive’s Buy Now Training Programs give you access to the most current information available, at your convenience. Complete your course all at once, or in multiple sessions from any location – it’s up to you. All you need is an internet connection and an email address to get started…it’s that easy!

  • Fits into your schedule – you can start, pause at anytime, and return to the course exactly where you left off.
  • Easy to use – navigation buttons makes it easy to continue to the next topic or pick and choose the order that you want to see the content.
  • Get started immediately – the entire course is ready for you!
  • Work at your own pace – you have access to the course for three (3) months. Most students complete the course in under 2 hours.
  • You can listen to the narration for each module.
  • Practical examples, too, to make it easier for you to apply what you have learned in the course to your job.
  • Links to extra resource material and websites related to your topic of study, to peruse at your convenience.
  • A printable Certificate of Completion, available as soon as you successfully complete your course.
  • An audit trail and record of your course activity and training history.
  • Self-directed learning features including the ability to pause your course at any time and resume later, right from where you left off.
  • Unlimited access to your course and resources for the duration of your subscription term.
  • Technical support with a one-business day turnaround for end-user support help and questions.
  • Automatic emails when you complete your course, or reminders if you have not completed.

Developed by Corridor’s team of seasoned software specialists and instructional designers, this unique online learning application is the optimum vehicle for delivering learning content.

$30 per subscription

Register Now

 Give your staff the knowledge and tools they need to apply policy in their day-to-day work AND prevent a privacy breach with privacy awareness training.

 

Privacy Awareness in Healthcare Training – Dental Practices

Protect your organization and your patients. Equip your staff with the information they need to confidently and correctly handle personal health information. Learn basic healthcare privacy principles and how to handle personal health information, use safeguards, and recognize and report a privacy breach.

Sounds great! Sign me up!

This self-paced on-line education includes:

  • 9 Modules
  • 6 Quizzes
  • 2 Case Studies
  • Final Exam

Certificate of Completion

“When we know better, we can we do better.”

As an employer and health care provider, you are responsible to provide training to all of your employees about privacy awareness. Protect your organization and your patients. Equip your staff with the information they need to confidently and correctly handle personal health information.

I am constructively obsessive about privacy and confidentiality in the healthcare sector–and I think you should be, too! I designed this course to assist healthcare providers, clinic managers, practice managers, privacy officers and independent healthcare practice owners provide practical privacy awareness training that was easy to implement, consistent content, cost-effective and meaningful to your day-to-day business.

When each member of your independent healthcare practice completes this privacy awareness course, you will have clearer expectations and confidence that your team will maintain the privacy, confidentiality and security of your patient’s health information. Give your patients the gift of privacy. Improve your healthcare practice with privacy awareness education.

Jean L. Eaton, Your Practical Privacy Coach Information Managers Ltd.

Frequently Asked Questions

How can I access the course?

The course, Privacy Awareness in Healthcare Training – Dental Practices  is available on-line from any internet enabled device. You can use your desktop computer, smart phone or tablet to view the slides and even hear the narration.

How long is the course?

Most students complete the course in under 3 hours. You can start and stop the course at any time. Let's say you decide to take 20 minutes each day to work on the course. You can login and start the course right away. When you come back to the course the next day, you can start right from where you left off. You will have all the modules and the post-test done within 6 days. Don't worry about missing a few days – you have access to the course for a full 3-months!

This is my first job in a dental practice. Do I know enough to start the course?

You bet! The course is easy to read and I explain all the terms that you need to know. There are a lot of practical examples, too, to make it easier for you to apply what you have learned to your job.

I've worked in healthcare for a long time. Do I still need to take this course?

You bet! Seasoned professionals like yourself have an extra obligation to share your knowledge with new workers. This course will help you to refresh key principles and suggest wording, examples, and key messages that you can use to train new employees to their specific tasks in the workplace. The course will help you to advocate for the privacy rights of your patients. Unfortunately, we have many examples where trained professionals who “should have known better” make errors in judgement causing privacy breaches that affect our patients, our business, and the reputation of healthcare. Healthcare practitioners and owners have a responsibility to ensure that everyone in the practice receive comprehensive privacy awareness training regularly.

Will I get a certificate of completion that I can give my employer?

Yes –  at the end of the course, you will have the opportunity to complete a short on-line quiz to confirm that you understand the key concepts. Then you will have access to a Certificate of Completion that you can download and share with whomever you choose.

Can I get continuing education credits with my professional association?

Maybe! If you are a member of a professional association and you would like to seek credits from for taking this course, please let us know so we can take steps to request pre-approval. Often, professional association and colleges will grant continuing education (CE) credits based on your certificate of completion.

How much is the course?

The course is $30 per individual 3 month subscription. Click here to buy it right away.

I think everyone in my healthcare practice should take this course! Can I buy in a group package?

Yes – Privacy Awareness in Healthcare Training – Dental Practices is available in group packages, or it can be customized to incorporate your organization’s privacy policy and practices. Employers can monitor the employee’s training progress and receive a report of employee’s satisfactory completion of on-line quizzes. Track annual privacy awareness training through our online platform to demonstrate your compliance with legislation. Contact Corridor Interactive for more information.

I agree that privacy awareness training is important - but I don't work in healthcare. Do you have a corporate privacy awareness program?

While these programs have been developed with health care providers in mind, the privacy principles and fundamentals of protecting personal information are appropriate for any organization that collects, uses, and discloses personally identifying information. Contact us for information about our Corporate Privacy Awareness Program!

Interested in Group Training?

Employers can also purchase training for groups of employees; employees can access the internet based training at a time and location convenient to them. Employers can monitor the employee’s training progress and receive a report of employee’s satisfactory completion of on-line quizzes. Track annual privacy awareness training through our online platform to demonstrate your compliance with legislation.

Email Corridor Interactive to Order Group Training

Corridor Interactive, dentists, health care, Health Information Act Training, healthcare, healthcare provider, primary healthcare, privacy, privacy awareness, privacy breach, training

Twitter Chat Tips

Posted on December 5, 2017 by Jean Eaton in Blog

On Thursday December 7, 2017 I’m hosting a Twitter Chat with Stephanie Clack!

Health Information Management professionals are ideally suited to support panel management

Health Information Management professionals are ideally suited to support panel management in community clinics that improves preventative and chronic illness patient care, access to care, and efficient clinic patient flow.

During the twitter chat, we will be discussing:

  • Panel management
  • Implementation steps in panel management
  • Skills you need to lead the panel management initiative in your healthcare practice
  • SAIT health information management program prepares HIM students in the role of panel managers
  • HIM students practicum placements in your healthcare practice to help you with your panel management program

If you are

  • Community healthcare clinic and want to know more about panel management
  • HIM professional looking for new, non-traditional opportunities
  • Clinic practice who could benefit from highly skilled students with extensive knowledge of medical terminology, healthcare service delivery, data extraction, data analysis, and workflow and process improvement eager to help you

Join us in the discussion! Here's how

 

Step 1: Register for the webinar with Stephanie Clack – Click HERE to register now!

Step 2: Join the Twitter Chat!

If you don’t have a Twitter account, you can read the conversation displayed on the webinar. You will be able to follow the conversation including the tips, resources, and contributions from clinic managers, HIM professionals, HIM students, and healthcare providers.

If you have a Twitter account, login to your Twitter account so that you can actively participate in the conversation. I’d love to hear from you about your panel management implementation or your questions about panel management.

This is a great opportunity for you to learn more about panel management, the role of panel manager, and this new opportunity for you to expand your skills in health information management and that improves preventative and chronic illness patient care, access to care, and efficient clinic patient flow.

Join us for the Twitter Chat – a virtual business networking event!

 

If you are new to chatting, see the step by step how-to guide here

Infographic Twitter Chat TipsLogin to Twitter (or create a free account at Twitter.com)

Search #HIMPanel

Use the hashtag #HIMPanel in each of your tweets. This groups all of the conversations so that you can follow the discussion.

The host will post questions starting on Thursday December 7 at 12:45 a.m. MST.

Each question will be marked with Q (for question) and the number of the question.(i.e. Q1, Q2, etc.)

When you submit your answer, mark it with A (for answer) and the number of the original question so other participants can link your response with the correct question.

Join the discussion with other people participating in the Twitter Chat. For example, if you want to respond to a comment from our guest expert, Stephanie Clack, enter her Twitter handle in your tweet “Thank you, Stephanie @SAIT, for your tips on how panel management is a good skill set for HIM professionals! #HIMPanel”.

Share with colleagues (those you know and who you haven’t met, yet!) what you know and relevant resources.

Learn.

Be polite and positive.

Have fun!

Follow up after the Tweet Chat

The live Twitter Chat will end at 1:15 p.m. You can review the conversation at any time by searching for the hashtag #HIMPanel.

You will probably meet new people – clinic managers, HIM professionals, HIM students, and healthcare providers – through the tweet chat. Follow the people behind those tweets and keep the conversation going. Introduce yourself and follow them back.

#HIMPanel, health care, Health Information Management, healthcare, panel management, physician, physician panel, primary healthcare, SAIT, School of Health and Public Safety Southern Alberta Institute of Technology, The Patient’s Medical Home, Twitter Chat, Twitter Chat Infographic

Are You Prepared for Panel Management?

Posted on December 4, 2017 by Jean Eaton in Archive

with Stephanie Clack, B. Ed., CHIM
Program Specialist and an instructor in the
Health Information Management program at SAIT

Live Thursday December 7th, 2017 12 Noon MST

The replay is ready! Available for a limited time.

 

The Patient’s Medical Home (PMH) is the vision for the future of primary health care in Alberta. To become medical homes, clinics must identify their physician panel.

Discover how panel management will impact your practice and the new technical skills for the clinic manager or health information management professional that you need to know.

In this Practice Management Nugget Webinar for Your Healthcare Practice, Stephanie Clack will:

  • update us on the changes in this primary health care strategy,
  • discuss career opportunities for HIM professionals, and
  • share strategies for primary care clinics to get the help that you need to implement physician panel management in your clinic.

The Patient’s Medical Home (PMH) is the vision for the future of primary health care in Alberta. To become medical homes, clinics must identify their physician panel. Discover how panel management will impact your practice and the new technical skills for the clinic manager or health information management professional that you need to know.

Discover How Panel Management Will Impact Your Practice!

Click on >> arrow to view the slides and listen if you have a speaker or headset. The webinar will appear in a new window. Keep this page open.

Or, you can listen to the audio through your telephone. Dial +1(425) 440-5010 (To dial a local number click here http://instantteleseminar.com/local/?pin=386568 Pin Code 386568#)

Download Your Learning Resources!

Learning Resources Guide_Stephanie_Panel_Management

HIM and Panel Management SAIT 2017

Chat – ask your questions here.

Questions? Send an email to Jean.

 

Featured Guest: Stephanie Clack, B.Ed., CHIM 

Stephanie ClackStephanie Clack is the Program Specialist and an instructor in the Health Information Management program at the Southern Alberta Institute of Technology (SAIT). Part of her mandate is to increase awareness of the emerging roles for HIM professionals through practicum placements and promoting the HIM professional skill set to industry. As a graduate of the program, Stephanie has been involved in practicum as a student herself, as a preceptor in industry, and through coordinating placements for SAIT learners. Stephanie also volunteers with the Canadian Health Information Management Association as a member of the Council on Education and Professional Practice.

 

Twitter Chat #HIMPanelNew! Twitter Chat follows this webinar! #HIMPanel

Immediately after the interview with Stephanie Clack, I will be hosting a Twitter Chat.

Continue the discussion with Stephanie and other contributors who have implemented panel management, HIM professionals and students, and clinic managers.

This is a great opportunity for you to learn more about panel management, the role of panel manager, and this new opportunity for you to expand your skills in health information management that improves preventative and chronic illness patient care, access to care, and efficient clinic patient flow.

If you have a Twitter account, you can actively participate in the conversation. I’d love to hear from you about your panel management implementation or your questions about panel management. Login to your Twitter account and search for the hashtag: #HIMPanel.

If you don’t have a Twitter account, you can read the conversation displayed below. You will be able to follow the conversation including the tips, resources, and contributions from clinic managers, HIM professionals, HIM students, and healthcare providers.

Twitter Chat Activity: #HIMPanel

#HIMPanel Tweets

#HIMPanel, health care, Health Information Management, healthcare, panel management, physician, physician panel, primary healthcare, SAIT, School of Health and Public Safety Southern Alberta Institute of Technology, The Patient’s Medical Home

Are You Prepared for Panel Management?

Posted on December 4, 2017 by Jean Eaton in Blog, PMN Replay, Practice Management Nugget Interview

Do you have patients in your EMR that you never see?

Are your patients frustrated having to wait for annual physical exams?

Are your patients constantly calling at the last minute because they need a prescription renewal?

Would you like to have predictable billing cycles?

 Are You Prepared for Panel Management?

The Patient’s Medical Home (PMH) is the vision for the future of primary health care in Alberta. To become medical homes, clinics must identify their physician panel.

With robust panel management, you can enjoy regularly scheduled patient visits,  regular monitored patients, better patient care, better patient outcomes with more predictable billing cycles.

Discover how panel management will impact your practice and the new technical skills for the clinic manager or health information management professional that you need to know.

In this Practice Management Nugget Webinar for Your Healthcare Practice, Stephanie Clack will:

  • update us on the changes in this primary health care strategy,
  • discuss career opportunities for HIM professionals, and
  • share strategies for primary care clinics to get the help that you need to implement physician panel management in your clinic.

Discover How Panel Management Will Impact Your Practice!

 

[clickToTweet tweet=”Panel management in clinics supports optimal patient care and efficient clinic patient flow. Learn more #HIMPanel” quote=”Panel management in community clinics supports optimal patient care and efficient clinic patient flow. #HIMPanel”]

Join us for the FREE webinar:

Are You Prepared for Panel Management?

with Stephanie Clack, B. Ed., CHIM
Program Specialist and an instructor in the
Health Information Management program at SAIT

Recorded Live Thursday December 7th, 2017

Stephanie ClackFeatured Guest: Stephanie Clack, B.Ed., CHIM 

Stephanie Clack is the Program Specialist and an instructor in the Health Information Management program at the Southern Alberta Institute of Technology (SAIT). Part of her mandate is to increase awareness of the emerging roles for HIM professionals through practicum placements and promoting the HIM professional skill set to industry. As a graduate of the program, Stephanie has been involved in practicum as a student herself, as a preceptor in industry, and through coordinating placements for SAIT learners. Stephanie also volunteers with the Canadian Health Information Management Association as a member of the Council on Education and Professional Practice.

Replays of this webinar is available only to members of Practice Management Success.

If you are already a member of Practice Management Success, this webinar is already in your membership! Just follow the link below to sign in and go directly to the webinar.

How the Alberta Association of Clinic Managers Can Help You!

Get instant access here

Not a member of Practice Management Success, yet? 

Get your FREE 1 Month access to Practice Management Success. . . . . your source for tips, tools, templates and training to help you start, grow, fix, or maintain your healthcare practice of any size 

And watch the webinar replay right away!

Step 1: Enter your name and email address below.

Step 2: You will be re-directed to create your new membership account 1 Month Free Trial to Practice Management Success.

Step 3: On the membership website, go to Lesson #8, Replays of Practice Management Nuggets Webinars for Your Healthcare Practice, Select Episode #xxx 2018April05 How the Alberta Association of Clinic Managers Can Help You!

Step 4: Check your email for instructions and links to watch the replay.

Along with access to the webinar replay, you'll also benefit from weekly email reminders of the next guest expert on Practice Management Nuggets Webinars for Your Healthcare Practice.

health care, Health Information Management, healthcare, panel management, physician, physician panel, primary healthcare, SAIT, School of Health and Public Safety Southern Alberta Institute of Technology, The Patient’s Medical Home

Privacy Awareness in Healthcare: Essentials

Posted on May 15, 2017 by Jean Eaton in Blog, Services

Privacy Awareness Training 

As an employer and health care provider, you are responsible to provide training to all of your employees about privacy awareness. If you don’t provide the training, if the employees don’t understand the policies and there is a privacy breach, then the healthcare provider is more likely to be held accountable under the legislation and face penalties including fines and even prison!

Protect your organization and your patients. Equip your staff with the information they need to confidently and correctly handle personal health information. Healthcare businesses who want employee and supervisor level privacy awareness training to support key policies, procedures and risk management programs need a privacy awareness training program.

“Privacy Awareness in Healthcare: Essentials” training is a 2 part, on-line training program for healthcare providers, support team, and vendors to confidently and correctly handle personal health information and to recognize and report a privacy breach.

If You

  • work in healthcare or social services
  • are a member of a health profession or work with healthcare professionals
  • are a business vendor, contractor, or provide services with a healthcare or social services organization

You Need Privacy Awareness in Healthcare: Essentials

You will 

  • Understand patient and client privacy rights.
  • Respect personal health information and your obligations.
  • Confidently and correctly handle personal health information.
  • Use reasonable safeguards to protect personal health information (PHI).
  • Recognize and respond to a privacy breach
  • Support key policies, procedures and risk management programs in your healthcare practice.

Interactive Online Learning Experience provided by Corridor Interactive

Corridor Interactive’s Buy Now Training Programs give you access to the most current information available, at your convenience. Complete your course all at once, or in multiple sessions from any location – it’s up to you. All you need is an internet connection and an email address to get started…it’s that easy!

  • Fits into your schedule – you can start, pause at anytime, and return to the course exactly where you left off.
  • Easy to use – navigation buttons makes it easy to continue to the next topic or pick and choose the order that you want to see the content.
  • Get started immediately – the entire course is ready for you!
  • Work at your own pace – you have access to the course for three (3) months. Most students complete the course in under 2 hours.
  • You can listen to the narration for each module.
  • Practical examples, too, to make it easier for you to apply what you have learned in the course to your job.
  • Links to extra resource material and websites related to your topic of study, to peruse at your convenience.
  • A printable Certificate of Completion, available as soon as you successfully complete your course.
  • An audit trail and record of your course activity and training history.
  • Self-directed learning features including the ability to pause your course at any time and resume later, right from where you left off.
  • Unlimited access to your course and resources for the duration of your subscription term.
  • Technical support with a one-business day turnaround for end-user support help and questions.
  • Automatic emails when you complete your course, or reminders if you have not completed.
  • This course is pre-approved by the International Association of Privacy Professionals (IAPP) for 2.5 Group A Continuing Professional Education (CPE) credits for CIPP/C, CIPM, and CIPT-certified individuals.

Developed by Corridor’s team of seasoned software specialists and instructional designers, this unique online learning application is the optimum vehicle for delivering learning content.

Select the training that best fits your needs

Privacy Awareness in Health Care Training – Canada includes detailed resources for each province and territory with key terminology and links to applicable privacy legislation. Resources are provided for our ten provinces: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland & Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan, and three territories: Northwest Territories, Nunavut and Yukon. This new product is ideal for both organizations and vendors who provide health care services or have health care clients in more than one province.

Privacy Awareness in Health Care Training – Alberta includes the mandatory privacy breach notification amendments to the Health Information Act (HIA).

Privacy Awareness in Health Care Training – Ontario specifically covers all legislation and rules specific to the province of Ontario including the Personal Health Information Protection Act (PHIPA).

Refresher: Privacy Awareness in Health Care – Alberta is a quiz-based review of Corridor’s full Privacy Awareness course. The Refresher starts with an initial quiz to assess knowledge on the topics and information covered in the full course. Based on the quiz results, one or more of eight Refresher topic quizzes must be completed, each focusing on a specific subject area. The Refresher also includes access to the original course content.

 

Not sure if the Privacy Awareness in Healthcare: Essentials training is right for you?

Watch this Practice Management Nuggets Webinar interview with Heather Mooney for a detailed look at the online course.

This short video from Corridor Interactive will give you a glimpse into the look and feel of the online course experience.

I'm convinced! Sign me up!

$35 per subscription

Register Now

 Give your staff the knowledge and tools they need to apply policy in their day-to-day work AND prevent a privacy breach with privacy awareness training.

 

Privacy Awareness in Healthcare: Essentials

Protect your organization and your patients. Equip your staff with the information they need to confidently and correctly handle personal health information. Learn basic healthcare privacy principles and how to handle personal health information, use safeguards, and recognize and report a privacy breach.

Along with your registration to the course from Corridor Interactive, you will also benefit from the occasional Privacy Nugget tips from Your Practical Privacy Coach by email of similar privacy resources and articles that you can use right away!

I have used Corridor's Privacy Awareness in Healthcare: Essentials online training program. The course has helped satisfy the training requirements of the Health Information Act. Staff go through the course at their own pace while we monitor to ensure completion.

Luke Brimmage

Executive Director, Aspen Primary Care Network

The online Privacy Training from Corridor Interactive helped EFW in providing consistent and comprehensive privacy training to all of our staff.  The information in the modules was presented in a way that was relevant and easy to understand and offered the added benefit of being able to be completed by staff in smaller time periods using the automatic bookmarks.  One of the best features was the ability to customize the program and add in links and references to specific EFW Radiology processes and policies.  This made the training not just another off the shelf product, but something relatable to our organization as a whole.

Helen Lemieux, CHRP

Director of Human Resources, EFW Radiology

Sounds great! Sign me up!

This self-paced on-line education includes:

Welcome

  • Introduction to the course
  • Privacy legislation introduction

Part 1

  • Understanding Privacy
  • Privacy Principles
  • Collection, Use and Disclosure
  • Roles and Responsibilities
  • Privacy Breaches

Part 2

  • Right of Access
  • Safeguards
  • What is ‘Personal Health Information’?
  • Handling Personal Health Information
  • Post Test to confirm that you understand the key concepts

Certificate of Completion

“When we know better, we can we do better.”

As an employer and health care provider, you are responsible to provide training to all of your employees about privacy awareness. Protect your organization and your patients. Equip your staff with the information they need to confidently and correctly handle personal health information.

I am constructively obsessive about privacy and confidentiality in the healthcare sector–and I think you should be, too! I designed this course to assist healthcare providers, clinic managers, practice managers, privacy officers and independent healthcare practice owners provide practical privacy awareness training that was easy to implement, consistent content, cost-effective and meaningful to your day-to-day business.

When each member of your independent healthcare practice completes this privacy awareness course, you will have clearer expectations and confidence that your team will maintain the privacy, confidentiality and security of your patient’s health information. Give your patients the gift of privacy. Improve your healthcare practice with privacy awareness education.

Jean L. Eaton, Your Practical Privacy Coach Information Managers Ltd.

Frequently Asked Questions

How can I access the course?

The course, Privacy Awareness in Healthcare: Essentials, is available on-line from any internet enabled device. You can use your desktop computer, smart phone or tablet to view the slides and even hear the narration.

How long is the course?

Most students complete the course in under 2 hours. You can start and stop the course at any time. Let's say you decide to take 20 minutes each day to work on the course. You can login and start the course right away. When you come back to the course the next day, you can start right from where you left off. You will have all the modules and the post-test done within 6 days. Don't worry about missing a few days – you have access to the course for a full 3-months!

This is my first job in a healthcare practice. Do I know enough to start the course?

You bet! The course is easy to read and I explain all the terms that you need to know. There are a lot of practical examples, too, to make it easier for you to apply what you have learned to your job.

I've worked in healthcare for a long time. Do I still need to take this course?

You bet! Seasoned professionals like yourself have an extra obligation to share your knowledge with new workers. This course will help you to refresh key principles and suggest wording, examples, and key messages that you can use to train new employees to their specific tasks in the workplace. The course will help you to advocate for the privacy rights of your patients. Unfortunately, we have many examples where trained professionals who “should have known better” make errors in judgement causing privacy breaches that affect our patients, our business, and the reputation of healthcare. Healthcare practitioners and owners have a responsibility to ensure that everyone in the practice receive comprehensive privacy awareness training regularly.

Will I get a certificate of completion that I can give my employer?

Yes –  at the end of the course, you will have the opportunity to complete a short on-line quiz to confirm that you understand the key concepts. Then you will have access to a Certificate of Completion that you can download and share with whomever you choose.

Can I get continuing education credits with my professional association?

Maybe! This course is pre-approved by the International Association of Privacy Professionals (IAPP) for 2.5 Group A Continuing Professional Education (CPE) credits for CIPP/C, CIPM, and CIPT-certified individuals. If you are a member of another association and you would like to seek credits from for taking this course, please let us know so we can take steps to request pre-approval.

How much is the course?

The course is $30 per individual 3 month subscription. Click here to buy it right away.

I think everyone in my healthcare practice should take this course! Can I buy in a group package?

Yes – Privacy Awareness in Healthcare: Essentials is available in group packages, or it can be customized to incorporate your organization’s privacy policy and practices. Employers can monitor the employee’s training progress and receive a report of employee’s satisfactory completion of on-line quizzes. Track annual privacy awareness training through our online platform to demonstrate your compliance with legislation. Contact Corridor Interactive for more information.

I agree that privacy awareness training is important - but I don't work in healthcare. Do you have a corporate privacy awareness program?

While these programs have been developed with health care providers in mind, the privacy principles and fundamentals of protecting personal information are appropriate for any organization that collects, uses, and discloses personally identifying information. Contact us for information about our Corporate Privacy Awareness Program!

Interested in Group Training?

Employers can also purchase training for groups of employees; employees can access the internet based training at a time and location convenient to them. Employers can monitor the employee’s training progress and receive a report of employee’s satisfactory completion of on-line quizzes. Track annual privacy awareness training through our online platform to demonstrate your compliance with legislation.

Email Corridor Interactive to Order Group Training

Corridor Interactive, health care, Health Information Act Training, healthcare, healthcare provider, primary healthcare, privacy, privacy awareness, Privacy Awareness in Healthcare: Essentials, privacy breach, training

The Email You NEVER Want to Get: I Have Received a Complaint From a Patient

Posted on February 22, 2016 by Jean Eaton in Blog

“Alice, I have received a complaint from a patient that you may have committed a privacy breach,” said the clinic manager.

You told me what happened. You did not follow our clinic policies and procedures properly when you left messages for the patient about her follow-up healthcare appointments.

I want to work with you to review and improve our office procedures and training so that this does not happen again.

I also want you to take our privacy awareness training. We provide this training for all new employees during orientation. Sometimes we each need a refresher to remind us how we can maintain privacy, confidentiality, and security of our patients’ information each day.

Alice, you are a good employee I believe that you want to do your job better. Privacy of our patients' information is very important. Our policies and procedures help us to ensure that we are doing our jobs well. This is your warning; if this type of error happens again, I will need to take additional disciplinary steps.

If you have any questions, please talk to me, your supervisor or our Privacy Officer.”

 

Privacy breaches happen.

Healthcare providers are responsible to ensure that employees understand their roles and responsibilities. When a breach happens, we need to contain the breach, correct the problem, and prevent it from happening again.

[clickToTweet tweet=”Do you have an office policy about when and how you should leave telephone messages for patients?” quote=”Privacy awareness training will prevent breaches and may be used as part of the strategy to prevent recurrence.”]

 

Privacy awareness training happens throughout the year. Informal training that is timely – say, the news item of the latest privacy breach – are great opportunities to reinforce key messages. Use ‘what if that happened to us, what would we do?’ to discuss lessons learned and improve your current practices, if necessary.

Review near-miss privacy and security incidents in your practice. This is the ideal time to discuss and fix potential problems before they become breaches.

The Privacy Officer may create and deliver the training and will monitor, supervise, and support the training.

Use a variety of written and multi-media content like

  • posters,

  • newsletters,

  • videos,

  • infographics, and

  • lunch ‘n learn discussions

to reinforce key messages. People love games, challenges, and cyber competitions, too, as a way to create variety and interest in privacy and security.

Privacy awareness training alone won’t guarantee that mistakes or errors in judgement won’t happen, but the healthcare provider and employer are legally responsible to take reasonable steps prevent privacy and security breaches.

Do you have a privacy awareness training program for your healthcare practice?

Let us help you with privacy awareness training on-line and in-person.

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