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Do Your Patients Know Your Office Holiday Hours?

Posted on June 21, 2021 by Jean Eaton in Blog

Holiday hours templates are great opportunities to easily create social media content for your healthcare practice–let your patients know about changes to your office holiday hours.

The Easy Way to Add Content to Your Social Media

One of the most frequent question that every office receives is – what are your office hours?

It makes sense to share this information in an automated way. This saves time in the telephone queue and makes everyone's day a little smoother. Add the information to your telephone answering system messages, website, posters in your clinic, and in your social media channels.

Common social media channels include Facebook, Twitter, and Instagram.

When the content appears in your social media channel, your patients will expect regular updates from you around each holiday and will return to your social media channel again and again over the year.

Let your patients know about changes to your office holiday hours!

  • Encourage your patients to visit your social media over and over again!
  • Easy for you to add content that your patients want to see.
  • No new technology for you to learn – copy and paste!

There is a simple way to create this content.

Follow these steps:

1. Select Your Images

You can use any related image and size it to print and display in your clinic or your social media channel.

2. Add Your Logo

You could use an image without adding your branding. But, for more impact, I recommend that you take just a few minutes and use a photo editing software to add your clinic name and logo to the image. You want the reader to know which clinic the image is about! This is also a good way to continue branding for your clinic.

There are many free and easy photo editing software systems. I like to use Canva.

Once your images are edited, download them to your computer network system.

3. Prepare Your Social Media Content

Working with your authorized social media manager, confirm your holiday hours and related messages.

Use this sample message that you will type into the new social media post.

Happy Canada Day from all of us at ABC Clinic! Please note we will be closed Thursday July xx to Monday July xx.

We will be back to regular office hours on Monday. For our latest hours of operation, please visit our website [insert website address].

4. Save Your Files

Keep a copy of your images and your social media messages for use next year.

You might store the images and your notes on a shared folder on your computer network. For example,

Social Media >> Holiday Announcements >> Month Holiday

5. Publish Your Holiday Announcements

Add your images and the messages to your website and social media channels.

You can even use the image and print as a poster to display in your practice.

Add text comment to your post. Asking a question encourages comments and engagement. For example, Summer is here! What is your favourite summer holiday tradition?

Bonus Tip!

Create more engagement with your patients and clients when you invite your staff to contribute their favourite summer holiday tradition to your social media post.

Or, create a ‘bulletin board' with your holiday hours announcement and add the quotes from your staff about their holiday traditions or their favourite picnic recipe.

 

Let Me Make This Easier For You!

I've found images that you can use for your office holiday hours messages.

Download the FREE Holiday Hour Templates

and receive 10 images that you can use all year long!

 

template

Get the Free Statutory Holidays Images Templates

Would you like more tips like this?

Members of Practice Management Success Membership enjoy access to Tips, tools, templates and training to help you start, grow, fix, or maintain your healthcare practice!

Membership is open to all healthcare practices of any size – physicians, optometrists, audiologists, dentists, chiropractors, physiotherapists, nurse practitioners, and more!

Member access to online resources when you need it along with networking and support from other clinic managers, practice managers, and healthcare providers in independent community practices – just like you!

Learn More About Practice Management Success
clinic management, facebook, healthcare, holiday hours template, medical, practice management, social media images

Are You Drowning in Patient Referrals?

Posted on May 13, 2019 by Jean Eaton in Blog

Are you drowning in patient referrals?

Playing telephone tag with specialists and patients?

Faxing is old technology, a massive time waster, and can be very costly both financially and emotionally when faxes get lost in the system.

In our Practice Management Nugget Webinars for Your Healthcare Practice series on October 12, 2017, I spoke with Dr. Denis Vincent, Physician Founder of ezReferral. There are many things that you can do right away to improve patient referral management.

Dr. Denis Vincent's #1 Tip to improve the patient referral process:

“Find more effective ways to involve and engage the patient in the referral process.”

 

The traditional referral workflow is inefficient

string telephoneUsing phone and fax messages from the referring provider to the consulting provider and back to the referring provider and then to the patient takes time. And every time that the message is transferred, there is a risk that the message is not understood or is lost.

So, we have a tendency to create complicated backup systems to double-check and make sure that none of the steps get missed. Many practices have created a ‘referral binder’ monster – the master referral list for the clinic. This binder is full of post-it notes, tags, and phone messages and reminders to help us make sure that the referral appointment is booked, the patient is notified, and the appropriate follow-up takes place.

Patient Referral BinderEven in practices with an electronic medical record (EMR), we use a paper process to ‘make it easier’ to track patient referrals.

But the binder can only be used by one person at a time and only seen by the people in that office. The patient has no idea about the status of their referral so they phone the office regularly to ask for updates.

Receptionist phoneBut wait! We want to make sure that everyone knows what is happening with the referral. We leave phone messages and voice mail and talk to the patient, the specialist, the referring provider to remind, confirm, and follow-up.

 

Save 60 minutes for each patient referral

Denis Vincent suggests that his family physician office referral coordinator used to spend an average of 75 minutes on each patient referral. That referral cycle can take months just to get to the point where the specialist appoint is confirmed and the patient is notified.

Now, using ezReferral, the entire referral process takes an average of 15 minutes of staff time per patient referral. That is a savings of 60 minutes per referral!

You can do this when you use a synchronous patient referral management system. EzReferral is a secure cloud-based solution that manages the patient referral process with clear real-time communication that the referring provider, specialist provider, and the patient can see at any time.

Multi-disciplinary healthcare team

Multidisciplinary referralezReferral is designed to work with any multi-disciplinary referral pattern in your practice. For example, family physician to specialist physician or any other healthcare provider.

14 days from referral order to confirming appointment. Can you do that?

Starting in January 2017, physicians in Alberta must meet new time frames for acknowledging and responding to referral requests. If you are asked to consult on a patient, you will have:[1]

  • 7 days to acknowledge receipt of the request to the referring healthcare provider.
  • 14 days to let the referring healthcare provider know whether you can accept the referral.
  • 14 days to contact the patient to schedule an appointment or to confirm the status of the referral, if no appointment date has been determined.
  • 30 days to provide the referring healthcare provider with a written report after your first appointment with the patient.
  • Consulting physicians will also need to be reasonably available to respond to referral requests and ensure their process is accessible.
  • Referring physicians will have to make sure they include all pertinent clinical information (including relevant investigation results) and the purpose of the consultation with their request, to enable the consulting physician to determine whether he/she can accept the referral within the mandated 14-day time frame.

([1] College of Physicians and Surgeons of Alberta)

These are good standards to meet for every type of healthcare provider.

You can meet these standards when you use a synchronous patient referral management system. EzReferral is a secure cloud-based solution that manages the patient referral process with clear real-time communication that the referring provider, specialist provider, and the patient can see at any time.

ezReferral Patient Text Message

Patient Benefits

  1. Patient Engagement
  2. Patient Satisfaction
  3. Patient Peace of Mind
  4. Better Patient Care

Referrer Benefits

  1. Happier patients
  2. Reduce workload
  3. Eliminate the “black hole”
  4. Satisfied Staff

Specialist Benefits

  1. Reduced workload
  2. Reduce no-shows
  3. Reduce phone calls
  4. Reduce overhead
  5. Audit trail


Testimonial from Edmonton Eyelids

“Our office has been using ezReferral since July 2016. It’s easy to rave about this powerful communication tool – each referral received through this system takes a fraction of the time required through our faxed referral system, due mainly to the fact that most patients choose to receive referral notifications by text and/or email (thereby eliminating the “middle ground” in which some referrals can get lost). What truly sets ezReferral apart from ANY online interface that I have ever used: the support staff is accessible, proactive, and fast.”

Shawna Sazwan
Edmonton Eyelids

Dr. Vincent has implemented ezReferral in his family practice. I have to admit, I’m blown away with his experience that 95% of the patients choose to receive their notifications by text messaging. That’s much better than I anticipated.

This solution is ideal for healthcare practices with referrals within the medical community and even better when you are working with multidisciplinary referral teams. This works well for both paper based and electronic medical record based practices.

Watch the webinar replay now to see how you can save time, money, while improving the patients’ access to health care in a timely, efficient manner. You will also discover the key steps and timelines to prepare for implementation in your practice.

Practice Management Nugget webinar interview with Denis Vincent  was recorded live on October 12, 2017.

 

Watch the Webinar

 

If you are a member of Practice Management Success, login here and view the webinar replay and access the members-only resources.

#PracticeManagementNuggets, Dr. Denis Vincent, ez Referral, ezReferral, fax, health care, healthcare, medical, patient referral management, practice management, review ezReferral

How Do You Celebrate Your Receptionist?

Posted on May 7, 2018 by Jean Eaton in Blog

National Receptionists’ Day is celebrated annually on the second Wednesday of May. It is celebrated by organizations around the world, including the U.S., Canada, the U.K., Australia and New Zealand. National Receptionists’ Day was first celebrated in 1991 as a special day to recognize and appreciate the many contributions receptionists make to an organization.

The purpose of National Receptionists’ Day (Wednesday, May 9, 2018) is to:

  • Foster recognition of the importance of the receptionists role. They are usually the first person a customer or client meets when they visit a company.
  • Promote pride and professionalism amongst receptionists for the important role they play within an organisation.
  • Give receptionists an opportunity to share stories and link up with other colleagues.

The importance of the role played by receptionists is often overlooked. Instead, follow the advice from Nelson Scott, SEA Consulting:

“Take time on National Receptionists Day  to let these “Managers of First Impressions” know how much you depend on them. Your organization's receptionist is often the first person that clients meet when visiting your office or calling it on the telephone.”

Display This Poster In Your Practice

Display a poster in your clinic to let your patients know how much you appreciate your receptionists.

Here's a poster that you can download and use right away!

National Receptionist Day Poster

Share in Social Media

Here's another great – and easy! – way to create engaging content for your social media accounts and team building, too.

Create one – or more – social media posts recognizing the value that your receptionists bring to your team and patient care celebrating the receptionists that you have in your clinic.

What To Do Next

  1. Invite your staff to participate. Send an email, memo, or poster asking them to share what your Receptionist means to them.
  2. Create a social media post message. Here is a sample:

National Receptionists’ Day is May 9th! At ABC Clinic, we recognize and appreciate all of the amazing contributions our Receptionist makes. Thank you (NAME)!

National Receptionists’ Day is May 9th! What are you doing to celebrate your “Manager of First Impressions”? #NationalReceptionistsDay

  1. Add an image.
  2.  Pin your post to the top of your Facebook timeline.
  3. Create additional posts to highlight each staff members' thoughts on your Receptionist. Share photos of your Receptionist being celebrated.

 

Download the Receptionist Images Templates

Would you like more tips like this?

Members of Practice Management Success Membership enjoy access to Tips, tools, templates and training to help you start, grow, fix, or maintain your healthcare practice!

Membership is open to all healthcare practices of any size – physicians, optometrists, audiologists, dentists, chiropractors, physiotherapists, nurse practitioners, and more!

Member access to online resources when you need it along with networking and support from other clinic managers, practice managers, and healthcare providers in independent community practices – just like you!

Learn More About Practice Management Success
celebrate receptionist day, clinic management, facebook, healthcare, manager of first impressions, practice management, Practice Management Success, receptionist day, social media images, templates

Do Your Patients Know That You Are On Facebook?

Posted on March 26, 2018 by Jean Eaton in Blog

When you have a Facebook Page for your business / clinic, you want people to view your content and engage with you. When people relate to your content, they will ‘like' your posts and your page. When more people ‘like' your page, your content and message gets shared more quickly. Would you like to be able to have your content on Facebook shared to more people? Certainly!

The Easy Way to Grow Your Facebook Fan Page

Your patients already know you. Now is the time to invite them to ‘like’ your Facebook Fan Page, too! The Facebook fan page is your business page where you can share information with your patients. When your patients and family are in the waiting room remind them with a poster that you have a Facebook Page. This is an ideal time for them to take a minute to visit your Facebook page and like both the page and the content that you have posted.

When Your Content Gets Shared

When you add information to your Facebook page, for example, your hours, parking instructions, information about your team, and articles that your patients are interested in, visitors to your Facebook page will like and share your content with their friends. When your content gets shared,

  • your Facebook page gets higher standing in Facebook
  • people who search in Facebook for your name, clinic name, service, or the community you are in are more likely to find you
  • you can share your message and reach even more people – the friends of the people that like your posts and your page
  • after a while, it may make sense to buy advertising to Facebook so that you can get more likes of your page
  • and they will share with their friends . . . . and so on, and so on

Download the Facebook Poster Template

You can print it out right away or upload them to Canva or another photo editing software to add your Facebook Page name, clinic logo, etc.

Download the Free Facebook Poster Template

Would you like more tips like this?

Members of Practice Management Success Membership enjoy access to Tips, tools, templates and training to help you start, grow, fix, or maintain your healthcare practice!

Membership is open to all healthcare practices of any size – physicians, optometrists, audiologists, dentists, chiropractors, physiotherapists, nurse practitioners, and more!

Member access to online resources when you need it along with networking and support from other clinic managers, practice managers, and healthcare providers in independent community practices – just like you!

Learn More About Practice Management Success

If you are already a member or Practice Management Success, this poster is already in your membership area. Click Here to go directly to the social media images and training now. 

clinic management, facebook, Facebook Poster template, healthcare, practice management

Health Information Management Professionals for Your Healthcare Practice

Posted on March 19, 2018 by Jean Eaton in Blog

Celebrate Health Information Management Professional Week 2018!

Health Information Management (HIM)Professionals are the only certified experts in the science and technology of health information management. Their key role is to maintain the integrity and confidentiality of personal health information within the Domains of Practice:

  • Data Quality,
  • Privacy,
  • eHIM and
  • Health Information Management standards.

CHIMA certified HIM Professionals are

  • Subject matter experts (SMEs) in the entire lifecycle of the health record, including data collection and information access, use, disclosure, retention and destruction.
  • Skilled experts in data and information management regardless of the medium in which it was collected and used (paper, hybrid, electronic).

[clickToTweet tweet=”Better Health Care Demands Quality Data. HIM professionals provide accurate and reliable data to support patient care and overall organizational performance. #CHIMAHIPW2018, #HIM, #BetterHealthCare #DataQuality @e_CHIMA @InfomanLtd” quote=”Better Health Care Demands Quality Data HIM professionals provide accurate and reliable data to support patient care and overall organizational performance.”]

HIMs Work in a Variety of Areas

  • Health Information Services
  • Admitting / Patient Registration
  • Quality Management
  • Research and Statistics
  • Information Systems / Technology
  • Utilization Management / Decision Support
  • Risk Management
  • Government Agencies
  • Cancer Care
  • Educational Institutions
  • Community Health Clinics
  • Law Offices
  • Insurance Companies
  • Pharmaceutical Companies
  • Primary Care
  • Nursing Homes
  • Long Term Care
  • Mental Health
  • Release of Information

In our Practice Management Nuggets Webinars for Your Healthcare Practice on February 15, 2015, we spoke with Lisa Proudfoot, Instructor, Health Information and Practice Assistants, School of Health and Public Safety, SAIT Polytechnic about the role of the HIM professional in your healthcare practice.

Tweet this

Tweet this

Lisa #1 Tip to health care practice managers about the HIM profession?

“Health Information Management professionals are like your central nervous system – you might not think about us, but HIM professionals have an impact in every aspect of the health care system.”

No fluffy courses!

Practical, comprehensive skills that HIM students learn include:

Medical background – anatomy, physiology, terminology; records management and electronic medical records; privacy legislation; basic office productivity software, health data collection and abstracting including ICD-10-CA; database design and management, statistics, how to present a meaningful report, data standards, quality management, project management, andchange management.

Why hire a new HIM grad in your practice?

An independent primary care practice can benefit from HIM professionals in their team have a strong, comprehensive understanding of medical terminology and integrated health care services. Workflow design to support clinical standards of practice and accreditation. Statistics collection and reporting to support business decision making in your practice.

HIM students also receive instruction in management related skills including basic management principles and additional instruction in project management, business case, leadership and motivation, change management, and quality management, risk management and patient safety.

Many HIM students are entering the program from previous education and degrees and previous health care related careers. Don’t assume that new grads are new to work place. If you need some help to transition from paper to EMR, or other projects to improve workflow or prepare for a new project, consider accepting a HIM student as a practicum placement in your practice.

For more tips, tools, and resources that you can use right away to learn more about the skills that HIM professionals learn, see SAIT’s HIM program website, Health Information Management Program SAIT

CHIMA (The Canadian Health Information Management Association)

 

Practice Management Nugget webinar interview with Lisa Proudfoot recorded live on Thursday February 19, 2015. Listen to the replay now!

Bonus tip: There are so many things you need to know to start, maintain, and grow your practice. Join us each Thursday for nuggets of information that you can use right away for your healthcare practice.

Brought to you by Jean L. Eaton, Your Practice Management Mentor.

Join our LinkedIn Groups:

Practical Privacy in Healthcare

Practice Management Nuggets

#CHIMAHIPW2018, Health Information Management, HIM, practice management, Practice Management Mentor, SAIT

Do You Need a Website for Your Healthcare Clinic?

Posted on January 15, 2018 by Jean Eaton in Blog

Whey you start a new healthcare practice, you often start with creating a name for your business. Then you need a logo design for your letterhead, promotions, signage, and website.

You may struggle with dealing with five or six suppliers, finding the right files buried on your computer, and getting frustrated with the whole process!

Instead, select a trusted partner with years of experience in graphic design, logo design, and website design, who will manage all the design details for you simply makes your new business life so much smoother.

Discover 6 Steps to Select a Website Designer for a Small Health Professional Website in 2018

In this Practice Management Nugget Webinar for Your Healthcare Practice, Kyle Loranger of  Kyle Loranger Design will discuss his #1 tip to select a website designer – and it's not what you think!

Join us for these easy to follow, non-technical steps will help you make good decisions for your healthcare practice.

Your website is your digital shingle!

It used to be that you would place the ad in the Yellow Pages for your new clinic and that would be your marketing plan for the year!

Now, that really isn't an option. You need  your website to be the public face of your practice. You will direct all the promotions for years to come to your website.

Your website will often be the first point of contact to your practice for both patients and your referral partners.

 

We’ll hold your hand and make it easy for you to understand why a website designer can save you time, money, frustration!

(Especially if this is your first website!)

You have many choices. Kyle Loranger will help you to select a website designer for you with confidence!

Join us for the FREE webinar:

6 Steps to Select a Website Designer

with Kyle Loranger, Kyle Loranger Design

Live Thursday, January 25th, 2018

Register for the webinar and also receive notices of the limited time replay.

Register for the free webinar

 

 

Along with your registration for the event you'll also benefit from weekly email reminders of the next guest expert on Practice Management Nuggets Webinars for Your Healthcare Practice.

Kyle Loranger

Kyle Loranger

Featured Guest: Kyle Loranger of Kyle Loranger Design

Over the last 20 years, Kyle has worked with hundreds of clients to deliver impactful effective communications and marketing solutions. From logos to advertising, publications to websites, he has delighted his clients with the clarity he brings to every project.

Being a studio principal has given him endless opportunities to go behind the scenes in all kinds of businesses. He's seen what makes them tick and what marketing solutions have worked best.

Kyle graduated from the University of Alberta in 1993 with a Bachelor of Fine Arts. He and his wife have two growing boys and a basement covered in Lego.

 

Practice Management Nuggets Webinars

The perfect lunch break for busy practice managers – only 30 minutes and it’s free!

Practice Management Nuggets Webinars is a regular interview series with practice managers, healthcare providers, or trusted vendors who support healthcare practices. Topics include things you need to know to help you start, grow, fix, or maintain your healthcare practice. The events will be short – about 30 minutes – with nuggets of information that you can use right away.

And best of all – this is a free, no cost opportunity for you and your staff to hear from experts on a variety of topics how they made their clinics and businesses a success! Register now to receive a weekly update of the Practice Management Nugget Webinar guest speaker. Even if you can’t attend register anyway and we will send you the replay. Replays will be available for only a limited time.

Practice Management Nuggets’© series is hosted by Jean L. Eaton, Your Practice Management Mentor of Information Managers Ltd.

#PracticeManagementNuggets, health care, healthcare, Kyle Loranger, Kyle Loranger Design, logo, logo design, practice management, select a website designer

Do You Crave Positive Workplace Mental Health in 2018?

Posted on January 8, 2018 by Jean Eaton in Blog, PMN Replay

Are you doing everything you can to ensure a positive mental health environment for your staff?

Would you like to create an environment that promotes positive mental health and mental well-being in the workplace?

Did you know that mental health and safety in the workplace is just as important as physical health and safety in the workplace.

Are you familiar with “The National Standard For Psychological Health and Safety in The Workplace”?

Discover How To Create Positive Workplace Mental Health

In this Practice Management Nugget Webinar for Your Healthcare Practice, Robert Manolson, Mental Health Champion and creator of Powerful Play Experiences will:

  • discuss why workplace mental health is important

  • introduce us to The National Standard For Psychological Health and Safety in The Workplace (Canadian Mental Health Commission )

  • share his first-hand experiences from the Psychological Health and Safety Advisor Training program

  • share totally amazing, free resources available to initiate a well thought out and organized plan to address mental health in your workplace.

Learn How To Initiate Positive Workplace Mental Health

     
Click Here to Register for the Free Webinar

Join us for the FREE webinar:

Positive Workplace Mental Health

with Robert Manolson  BA, CCDP
Certified Career Development Professional
Team Engagement Expert, Powerful Play Experiences

Live Thursday, January 11th, 2018

Register for the webinar and also receive notices of the limited time replay.

 

 

Along with your registration for the event you'll also benefit from weekly email reminders of the next guest expert on Practice Management Nuggets Webinars for Your Healthcare Practice.

Featured Guest: Robert Manolson  BA, CCDP

Robert Manolson, Creator & Facilitator of Powerful Play Experiences and Team Engagement Expert is the guy you call when you need a high energy, highly creative and wonderfully experienced Facilitator for your event. He very quickly turns a room of the most reserved wall flowers into an engaged and lively group. As Robert shares his energy and passion, he hopes to shatter people's perceptions of what mental illness looks like while challenging the stigma that we attach to mental illness. He believes that it's really all about engaging people in meaningful conversations about mental health both in work, and in life.

 

Practice Management Nuggets Webinars

The perfect lunch break for busy practice managers – only 30 minutes and it’s free!

Practice Management Nuggets Webinars is a regular interview series with practice managers, healthcare providers, or trusted vendors who support healthcare practices. Topics include things you need to know to help you start, grow, fix, or maintain your healthcare practice. The events will be short – about 30 minutes – with nuggets of information that you can use right away.

And best of all – this is a free, no cost opportunity for you and your staff to hear from experts on a variety of topics how they made their clinics and businesses a success! Register now to receive a weekly update of the Practice Management Nugget Webinar guest speaker. Even if you can’t attend register anyway and we will send you the replay. Replays will be available for only a limited time.

Practice Management Nuggets’© series is hosted by Jean L. Eaton, Your Practice Management Mentor of Information Managers Ltd.

#PracticeManagementNuggets, health care, healthcare, mental health in the workplace, Powerful Play Experiences, practice management, Psychological Health and Safety Advisor, review, Robert Manolson, Workplace Mental Health

How to Turn Your Hectic Waiting Room Into a Reception Area!

Posted on November 22, 2017 by Jean Eaton in Blog, PMN Replay

Are you a clinic manager who dreads the Monday morning phone rush?

Are your walk-in patients pushy, impatient, and frustrated waiting for their turn to see the doctor?

Do your patients complain about how difficult it is to phone into the clinic just to make an appointment?

You can do better than that!

My guests on Practice Management Nuggets Webinars for Your Healthcare Practice will show you how!

Chris Naraine, National Sales Director and Robert Cove, Solutions Consultant of Bleen know how automated scheduling solutions can help your small to medium family medical practice

  • Reduce 40% to 60% of your incoming phone calls.
  • Reduce 75% of your no-show appointments.

If you are ready to change your hectic, stressful front office for an efficient, respectful front office and you are a

  • Clinic manager of a small to medium family healthcare practice or
  • Healthcare provider planning a new practice

Jump on this FREE Interview with automated scheduling solutions experts Chris Naraine and Robert Cove and discover how you can improve your patient flow management.

Make an appointment with your family physician on the first attempt, no waiting, when convenient for you.

Are you ready for

  • Timely access and less waiting
  • Canadian automated scheduling solution
  • On-line booking, appointment reminders
  • Reduce no shows and rapidly fill cancellations
     

Click Here to Register for the Free Webinar

Register for the Free 30 minute webinar! Replay available for a limited time.

 Check Out this Interview NOW to Get Started!

Do You Want to Turn Your Hectic Waiting Room Into a Reception Area?

with Chris Naraine, National Sales Director and

Robert Cove, Solutions Consultant of Bleen

Live Thursday November 23, 2017

Register for the Free Webinar

Along with your registration for the event you'll also benefit from weekly email reminders of the next guest expert on Practice Management Nuggets Webinars for Your Healthcare Practice.


Practice Management Nuggets Webinars

The perfect lunch break for busy practice managers – only 30 minutes and it’s free!

Practice Management Nuggets Webinars is a regular interview series with practice managers, healthcare providers, or trusted vendors who support healthcare practices. Topics include things you need to know to help you start, grow, fix, or maintain your healthcare practice. The events will be short – about 30 minutes – with nuggets of information that you can use right away.

And best of all – this is a free, no cost opportunity for you and your staff to hear from experts on a variety of topics how they made their clinics and businesses a success! Register now to receive a weekly update of the Practice Management Nugget Webinar guest speaker. Even if you can’t attend register anyway and we will send you the replay. Replays will be available for only a limited time.

Practice Management Nuggets’© series is hosted by Jean L. Eaton, Your Practice Management Mentor of Information Managers Ltd.

 

#digitalhealth, #PracticeManagementNuggets, automated scheduling solution, Bleen, Canada, health care, healthcare, medical, on-line booking, practice management

Do You Want to Turn Your Hectic Waiting Room Into a Reception Area?

Posted on November 22, 2017 by Jean Eaton in Archive

Practice Management Nugget Webinar for Your Healthcare Practice

with Chris Naraine, National Sales Director and
Robert Cove, Solutions Consultant of Bleen

Thursday Nov 23, 2017 12 Noon MST

Are you a clinic manager who dreads the Monday morning phone rush?

Are your walk-in patients pushy, impatient, and frustrated waiting for their turn to see the doctor?

Do your patients complain about how difficult it is to phone into the clinic jut to make an appointment?

You can do better than that!

My guests on Practice Management Nuggets Webinars for Your Healthcare Practice will show you how!

Chris Naraine, National Sales Director and Robert Cove, Solutions Consultant of Bleen know how automated scheduling solutions can help  your small to medium family medical practices

  • Reduce 40% to 60% of your incoming phone calls.
  • Reduce 75% of your no-show appointments.

CLICK ON THE >> Play button to watch the replay.

THE WEBINAR REPLAY is now available for a limited time.

Chris Naraine, National Sales Director and Robert Cove, Solutions Consultant of Bleen know how automated scheduling solutions can help  your small to medium family medical practices

  • Reduce 40% to 60% of your incoming phone calls.
  • Reduce 75% of your no-show appointments.

If you are ready to change your hectic, stressful front office for an efficient, respectful front office and you are a

  • Clinic manager of a small to medium family healthcare practice or
  • Healthcare provider planning a new practice

Jump on this FREE Interview with automated scheduling solutions experts Chris Naraine and Robert Cove and discover how you can improve your patient flow management.

Practice Management Nuggets’© series is hosted by Jean Eaton (Your Practice Management Mentor) of Information Managers Ltd.

 

#PracticeManagementNuggets, appointments, automated scheduling solution, Bleen, digital health, health care, healthcare, medical, on-line booking, practice management

Improve Your Patient Referral Management

Posted on September 23, 2017 by Jean Eaton in PMN Replay

Improve Your Patient Referral Management

with Dr. Denis Vincent

Recorded Live Thursday Oct 12, 2017 12 Noon MDT

Watch the replay now!

Many healthcare practices find that patient referral management is the single biggest time consuming and difficult chore in their practice. It is critically important to get this right.

Now healthcare practices of any size can improve your patient referral management process in this 30 minutes interview with Dr. Denis Vincent of ezReferral.

Dr. Denis Vincent of ezReferral knows the importance of Health Care Referrals Done Right.

If you are

– drowning in patient referrals
– tired of playing telephone tag with specialists and patients
– ready to stop using old fax technology that is a massive time waster, and can be very costly both financially and emotionally when faxes get lost in the system.

Interview with patient referral management expert Dr. Denis Vincent, ezReferral and discover how you can improve your patient referral management.

Health care referrals done right improves patient satisfaction and saves you time and money every day!

CLICK ON THE >> ARROW TO CONNECT TO THE WEBINAR

If you don't have a speaker or headset, you can listen to the audio through your telephone. Dial +1(425) 440-5010 (To dial a local number click here http://instantteleseminar.com/local/?pin=386568 Pin Code 386568#)

Click here to download your Learning Resources Guide

Join the Chat!

Ask your questions here – and receive a reply by email:

Dr. Denis Vincent of ezReferrel knows that you prevent fines and security incidents when you take steps now to prevent problems in the future. In this Free 30-minute Privacy Management Nugget Webinar, Dr. Vincent will show you how to:

  • Improve communication between referral and specialist office
  • Improve patient satisfaction
  • Improve patient care
  • Save you time and money

 

Dr. Denis Vincent

 

 

Practice Management Nuggets’© series is hosted by Jean Eaton (Your Practice Management Mentor) of Information Managers Ltd.

 

#PracticeManagementNuggets, digital health, Dr. Denis Vincent, ez Referral, ezReferral, health care, healthcare, medical, patient engagement, patient referral management, practice management
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