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Are Patient and Family Centred Care and Engagement Just Passing Fads? – Members Only

Posted on June 9, 2016 by Jean Eaton in PMN Replay

In this 30-minute Practice Management Nugget Webinar with Jessica Giesbrecht of HealthCareCAN/CHA Learning you will learn more about the opportunity for you to become a leader throughout and across the health system, and improve the care experience for patients and their caregivers and their loved ones.

Are Patient and Family Centred Care and Engagement Just Passing Fads?

Patient and family centred care (PFCC) refers to an approach to health care that strengthens the relationships between the patient and family and the healthcare providers. This is based on care that is compassionate, promotes dignity and respect, involves patients and families as partners in their own care.  PFCC builds collaborators in the health system, and enables information sharing. It applies to all parts of the continuum of care from primary care to acute care, community care and long term care. It also involves all members of the healthcare team – from governors and senior leads to front line clinicians and support services.

Jessica Giesbrecht is the Director, Quality, Performance & Evaluation at HealthCareCAN/CHA Learning and is excited to share with you a new opportunity for you to learn more about patient and family centred care.

If you are one of the healthcare professionals, practice managers, or healthcare team members, who wants to know how to  improve the care experience for patients and their caregivers and their loved ones then jump onboard with this amazing and insightful interview with expert Jessica Giesbrecht where we'll help you to take your patient and family centred care results to the next level.

“Patient-centred care and engagement are concepts that are on the lips of healthcare professionals and organizations across the country and internationally, but how do we get from theory to practice?”

 

Ask a question –
 

Learning Resources Guide – Download this! CHA Patient Centred Experience Design

 

Jessica will explain

  • What is patient and family centred care (PFCC) approach to healthcare?
  • What is  the research, knowledge about patient and family-centred care, engagement and experience
  • What are the big challenges in patient and family centred care right now?
  • The patient and family centred care model – how to make it Work!

Patient-Centred Experience and Design Program.

Lead the Design and Improvement of Patient and Family-Centred Healthcare.

Jessica_Giesbrecht_2016Jessica Giesbrecht  is the Director of Quality, Performance and Evaluation with HealthCareCAN (formerly the Canadian Healthcare Association), working in the organization’s professional development division CHA Learning. She develops and manages online education programs in the areas of Health Information Management and those related to healthcare quality, safety and performance. Jessica has been a health information management professional for 14 years and has worked in quality improvement and patient safety for a decade in various parts of the continuum of care.

Jessica holds a Master’s degree in Public Administration and a Bachelor’s degree in Health Administration and is also a certified Health Information Management Professional. Recently, she has led the development of CHA Learning’s newest program: Patient-Centred Experience & Design and is passionate about helping healthcare organizations and professionals to embed patient and family centred care and engagement processes in a comprehensive and meaningful way.



hosted by Jean Eaton of Information Managers Ltd.

Your Practice Management Mentor and Practical Privacy Coach

____________________________________________________________________________________________

Our weekly interviews are a hit with practice managers and healthcare providers!

We’ve made it easier for you to attend.

Simply sign up now to receive weekly notices of the next Practice Management Nugget guest speaker. Replays of each event will be available for only a limited time. You only need to sign up once to receive information for all the FREE Practice Management Nugget interviews.

Or, attend our next Practice Management Nugget event for free here.

Tip:  Put this link in your calendar for Thursdays at 12 noon MDT.  Then click it a few minutes before we begin and it will take you directly to the webinar.

Register for Practice Management Nuggets Webinar!

 

 

Replay will be available for a limited time . . . unless . . .

If you are a member of Information Managers Network you will have continued access to the replay and resources ‘forever' (as long as the internet is around).

You can return to this page (mark it as a favourite in your menu bar) – or from your Members Account Login – https://informationmanagers.ca/account/

 

Are you a member of the Information Managers Network?

You can access all the replays from your membership account.

 I’m a member of Information Managers’ Network

Not a member, yet? Become one today!

I want to know more about being a member of Information Managers’ Network

hosted by Jean Eaton of Information Managers Ltd.

Your Practice Management Mentor and Practical Privacy Coach

CHA Learning, health care, healthcare procedures, HealthCareCAN, Patient and family centred care, Patient-Centred Experience and Design, PFCC, podcast, practice management, webinar

Are Patient and Family Centred Care & Engagement Just Passing Fads?

Posted on May 26, 2016 by Jean Eaton in Blog

Learn how to implement patient and family centred approaches in healthcare organizations and teams.

If you work in healthcare and want to learn how you can support patients and their family to be better engaged and better outcomes this course is for you!

If you work in healthcare and want to improve patient safety, improve provider and staff engagement, and increase efficiency in your healthcare practice, this is for you!

If you work in healthcare – community, long term care, acute care, diagnostic and more – this course is for you! No academic pre-requisites required.

If you want tools, templates, and support from experienced faculty and other students across Canada while you implement change in your healthcare practice this is for you!

The new course, Patient-Centred Experience and Design Program will help you lead the design and improvement of patient and family-centred healthcare. 

Watch the Practice Management Nugget Webinar for Your Healthcare Practice, “Are Patient and Family Centred Care & Engagement Just Passing Fads?” interview with Jessica Giesbrecht Director, Quality, Performance & Evaluation, HealthCareCAN/CHA Learning.

CHA Learning, health care, healthcare procedures, HealthCareCAN, Patient and family centred care, Patient-Centred Experience and Design, PFCC, podcast, practice management, webinar

Are Patient and Family Centred Care and Engagement Just Passing Fads?

Posted on May 25, 2016 by Jean Eaton in Archive

In this FREE 30-minute Practice Management Nugget Webinar with Jessica Giesbrecht of HealthCareCAN/CHA Learning you will learn more about the opportunity for you to become a leader throughout and across the health system, and improve the care experience for patients and their caregivers and their loved ones.

Are Patient and Family Centred Care and Engagement Just Passing Fads?

Patient and family centred care (PFCC) refers to an approach to health care that strengthens the relationships between the patient and family and the healthcare providers. This is based on care that is compassionate, promotes dignity and respect, involves patients and families as partners in their own care.  PFCC builds collaborators in the health system, and enables information sharing. It applies to all parts of the continuum of care from primary care to acute care, community care and long term care. It also involves all members of the healthcare team – from governors and senior leads to front line clinicians and support services.

Jessica Giesbrecht is the Director, Quality, Performance & Evaluation at HealthCareCAN/CHA Learning and is excited to share with you a new opportunity for you to learn more about patient and family centred care.

If you are one of the healthcare professionals, practice managers, or healthcare team members, who wants to know how to  improve the care experience for patients and their caregivers and their loved ones then jump onboard with this amazing and insightful interview with expert Jessica Giesbrecht where we'll help you to take your patient and family centred care results to the next level.

“Patient-centred care and engagement are concepts that are on the lips of healthcare professionals and organizations across the country and internationally, but how do we get from theory to practice?”

 

Ask a question –

 

Learning Resources Guide – Download this! CHA Patient Centred Experience Design

 

Jessica will explain

  • What is patient and family centred care (PFCC) approach to healthcare?
  • What is  the research, knowledge about patient and family-centred care, engagement and experience
  • What are the big challenges in patient and family centred care right now?
  • The patient and family centred care model – how to make it Work!

Patient-Centred Experience and Design Program.

Lead the Design and Improvement of Patient and Family-Centred Healthcare.

Jessica_Giesbrecht_2016Jessica Giesbrecht  is the Director of Quality, Performance and Evaluation with HealthCareCAN (formerly the Canadian Healthcare Association), working in the organization’s professional development division CHA Learning. She develops and manages online education programs in the areas of Health Information Management and those related to healthcare quality, safety and performance. Jessica has been a health information management professional for 14 years and has worked in quality improvement and patient safety for a decade in various parts of the continuum of care.

Jessica holds a Master’s degree in Public Administration and a Bachelor’s degree in Health Administration and is also a certified Health Information Management Professional. Recently, she has led the development of CHA Learning’s newest program: Patient-Centred Experience & Design and is passionate about helping healthcare organizations and professionals to embed patient and family centred care and engagement processes in a comprehensive and meaningful way.



hosted by Jean Eaton of Information Managers Ltd.

Your Practice Management Mentor and Practical Privacy Coach

____________________________________________________________________________________________

Our weekly interviews are a hit with practice managers and healthcare providers!

We’ve made it easier for you to attend.

Simply sign up now to receive weekly notices of the next Practice Management Nugget guest speaker. Replays of each event will be available for only a limited time. You only need to sign up once to receive information for all the FREE Practice Management Nugget interviews.

Or, attend our next Practice Management Nugget event for free here.

Tip:  Put this link in your calendar for Thursdays at 12 noon MDT.  Then click it a few minutes before we begin and it will take you directly to the webinar.

Register for Practice Management Nuggets Webinar!

 

 

Replay will be available for a limited time . . . unless . . .

If you are a member of Information Managers Network you will have continued access to the replay and resources ‘forever' (as long as the internet is around).

You can return to this page (mark it as a favourite in your menu bar) – or from your Members Account Login – https://informationmanagers.ca/account/

 

Are you a member of the Information Managers Network?

You can access all the replays from your membership account.

 I’m a member of Information Managers’ Network

Not a member, yet? Become one today!

I want to know more about being a member of Information Managers’ Network

hosted by Jean Eaton of Information Managers Ltd.

Your Practice Management Mentor and Practical Privacy Coach

CHA Learning, health care, healthcare procedures, HealthCareCAN, Patient and family centred care, Patient-Centred Experience and Design, PFCC, podcast, practice management, webinar

Would You Like to Improve the Care Experience for Your Patients?

Posted on May 19, 2016 by Jean Eaton in Archive

In this FREE 30-minute Practice Management Nugget Webinar with Jessica Giesbrecht of HealthCareCAN/CHA Learning you will learn more about the opportunity for you to become a leader throughout and across the health system, and improve the care experience for patients and their caregivers and their loved ones.

Are Patient and Family Centred Care and Engagement Just Passing Fads?

Patient and family centred care (PFCC) refers to an approach to health care that strengthens the relationships between the patient and family and the healthcare providers. This is based on care that is compassionate, promotes dignity and respect, involves patients and families as partners in their own care.  PFCC builds collaborators in the health system, and enables information sharing. It applies to all parts of the continuum of care from primary care to acute care, community care and long term care. It also involves all members of the healthcare team – from governors and senior leads to front line clinicians and support services.

Jessica Giesbrecht is the Director, Quality, Performance & Evaluation at HealthCareCAN/CHA Learning and is excited to share with you a new opportunity for you to learn more about patient and family centred care. Won't you join us?

 Live Thursday, May 26, 2016

  Join us for Practice Management Nugget Webinar

“Are Patient and Family Centred Care & Engagement Just Passing Fads?”

with Jessica Giesbrecht

Register for the FREE Webinar here:






If you are one of the healthcare professionals, practice managers, or healthcare team members, who wants to know how to  improve the care experience for patients and their caregivers and their loved ones then jump onboard with this amazing and insightful interview with expert Jessica Giesbrecht where we'll help you to take your patient and family centred care results to the next level.

 

“Patient-centred care and engagement are concepts that are on the lips of healthcare professionals and organizations across the country and internationally, but how do we get from theory to practice?”

 

Jessica will explain

  • What is patient and family centred care (PFCC) approach to healthcare?
  • What is  the research, knowledge about patient and family-centred care, engagement and experience
  • What are the big challenges in patient and family centred care right now?
  • The patient and family centred care model – how to make it Work!

Patient-Centred Experience and Design Program.

Lead the Design and Improvement of Patient and Family-Centred Healthcare.

Jessica_Giesbrecht_2016Jessica Giesbrecht  is the Director of Quality, Performance and Evaluation with HealthCareCAN (formerly the Canadian Healthcare Association), working in the organization’s professional development division CHA Learning. She develops and manages online education programs in the areas of Health Information Management and those related to healthcare quality, safety and performance. Jessica has been a health information management professional for 14 years and has worked in quality improvement and patient safety for a decade in various parts of the continuum of care.

Jessica holds a Master’s degree in Public Administration and a Bachelor’s degree in Health Administration and is also a certified Health Information Management Professional. Recently, she has led the development of CHA Learning’s newest program: Patient-Centred Experience & Design and is passionate about helping healthcare organizations and professionals to embed patient and family centred care and engagement processes in a comprehensive and meaningful way.

Register here for the FREE Webinar with Jessica






hosted by Jean Eaton of Information Managers Ltd.

Your Practice Management Mentor and Practical Privacy Coach

____________________________________________________________________________________________

Our weekly interviews are a hit with practice managers and healthcare providers!

We’ve made it easier for you to attend.

Simply sign up now to receive weekly notices of the next Practice Management Nugget guest speaker. Replays of each event will be available for only a limited time. You only need to sign up once to receive information for all the FREE Practice Management Nugget interviews.

Or, attend our next Practice Management Nugget event for free here.

Tip:  Put this link in your calendar for Thursdays at 12 noon MDT.  Then click it a few minutes before we begin and it will take you directly to the webinar.

Register for Practice Management Nuggets Webinar!

 

 

Replay will be available for a limited time . . . unless . . .

If you are a member of Information Managers Network you will have continued access to the replay and resources ‘forever' (as long as the internet is around).

You can return to this page (mark it as a favourite in your menu bar) – or from your Members Account Login – https://informationmanagers.ca/account/

 

Are you a member of the Information Managers Network?

You can access all the replays from your membership account.

 I’m a member of Information Managers’ Network

Not a member, yet? Become one today!

I want to know more about being a member of Information Managers’ Network

hosted by Jean Eaton of Information Managers Ltd.

Your Practice Management Mentor and Practical Privacy Coach

CHA Learning, health care, healthcare procedures, HealthCareCAN, Patient and family centred care, Patient-Centred Experience and Design, PFCC, podcast, practice management, webinar

Who Can Authorize Payments in Your Healthcare Practice?

Posted on November 18, 2015 by Jean Eaton in Blog

Can your boss send the bookkeeper or clinic manager an email to authorize payment?

You might want to re-think that.

Read this CBC investigation report, “Ransomware, bogus emails from your ‘boss' mark growing skill of cyber-criminals” to understand the risk to small businesses from targeted phishing attacks.

There are many creative ‘cyber bad guys’ who love to trick you into providing your personal information or use social engineering to trick you to take action – like making a payment to ‘Mr. Smith'. It is essential to train your employees to help them identify an attack and prevent phishing attacks and prevent a privacy breach. If you are breached, learn how to spot and report it.

Set up clear policies in your healthcare practice about authorizing payments to legitimate vendors. Consider having one person responsible to create the cheque and another person to sign the cheque. Don't rely on email to authorize payments, especially to new accounts.

Related Posts:

Is Your Patient’s Health Information Protected from Cyberextortion?
Email Phishing

cyberextortion, healthcare procedures, phishing, security

What is the elephant in the room?

The Elephant in the Room Find out here...

 

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"The thing that I liked about the 'Engage your patients using automated tools' webinar interview was ideas to have patients engaged in their own health care instead of us doing all the work, simply put. There were a few ideas about how to achieve this in the long run."

--Practice Management Nugget event, 'Engage your patients using automated tools' with Karol Clark

- Michelle from Wabasca

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