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New Health Information Policy and Procedure Manuals!

Posted on November 23, 2020 by Meghan in Blog

Written Health Information Policies and Procedures

Most healthcare practices have good systems in place to properly collect, use, and disclose health information – but most practices don’t have these in writing!

Patients have the right to access their personal health information but yet frequently complain about long wait times and uncooperative front office staff when trying to request their personal information.

New staff members are hired and don’t receive clear written instructions on how to perform routine health information management tasks.

Why do these same problems repeatedly appear in practice audits and privacy complaints?

The most common reason that I see is incomplete, outdated or missing written policies and procedures! It doesn’t have to be this way.

I have seen how privacy compliance and patient satisfaction improves when practices have access to written templates. But templates and checklists alone are not enough!

You know your practice better than anyone else. When you customize standard policies and procedures to best reflect your practice, you develop strategies for your daily tasks.

And, when your team receives short on-demand video tutorials about the purpose of the policies and procedures and how it impacts patient care, the staff better understand and more consistently follow the policies and procedures.

That’s why I’ve developed the Health Information Privacy and Security Policies and Procedures Manual with templates and training to help you with your health information practice management and practice management. These policies and procedures have been implemented in hundreds of practices across Alberta and Canada.

I have consulted with medical, pharmacy, chiropractic, nursing, and nurse practitioners to create practical policies and procedures for them. Now, I’ve used these best practices as templates that you can use right away!

Now For Chiropractic and Nursing, Too!

Your healthcare practice needs a Health Information Policy and Procedure Manual. Written policies and procedures assist you to correctly, efficiently, and confidently collect, use, access, and disclose health information so that you can meet your accreditation, privacy impact assessment, and regulatory compliance requirements.

  • Starting with a template saves you time and money
  • Be privacy and security compliant
  • No special software to buy or learn
  • Use your existing MS Word and MS Excel office productivity software
  • One-time fee
  • On-line support
  • Available now!
Health Information Policy and Procedure Manual

Click the >> arrow to watch a short demo of the robust manual you can create quicker than you thought possible!

Different Policy and Procedure versions available for your specific type of healthcare practice

Medical Doctor

Medical Practice

Dental Practice

Dental Practice

Chiropractor

NEW!

Chiropractic Practice

Nurse Practitioner

NEW!

Nurse Practitioner Practice

Registered Nurse

NEW!

Registered Nurse Practice

Health Information Policy and Procedure Manuals ready for you now!

Step 1: Complete the questionnaire and download the templates

Step 2: Easily generate draft 24+ policies and 28+ procedures and forms using MS Word

Step 3: Edit the documents

Step 4: Video coaching and best practices for the policies and procedures and implementation tips

Step 5: Customize for your healthcare practice

Step 6: Video orientation for your employees

Get the Reliability And Power of Policy and Procedure Templates Without Spending Hours (or Days) Creating Them.

Show me the Policy and Procedure Templates!

Did you enjoy this article? If you’d like to look at similar posts, visit these links:

Do You Know Where Your Policies and Procedures Are? 

Why Do You Need Health Information Policies and Procedures?

Healthcare Policies And Procedures: Essential in EVERY Practice

Do You Use Employee Privacy and Security Policy and Procedure Checklist Templates?

chiropractors, dentist, health information, Health Information Act, healthcare, medical clinic, Nurse Practitioners, Policies and procedures, policy, privacy and security, Privacy Impact Assessment, procedure, Registered Nurses, template

Improved Communication, Improved Dental Business

Posted on November 5, 2019 by Jean Eaton in Blog

Would you like to increase your dental business practice revenue immediately?

Maybe you have a need to maximize efficiencies and create your dream team.

Dr. Angela Mulrooney believes that when you focus on communication with your customers and create consistency in your dental practice, you will increase your revenue and reduce your working hours.

Angela Mulrooney is the Business Doctor, and today she is my guest expert.

Meet Dr. Angela Mulrooney

Angela Mulrooney is published author, a retired dentist, and a dental practice coach who resides in Calgary.

Angela Mulrooney discussed how communication with patients and your team and a marketing strategy can improve your business.

If you would like to transform your dental practice and maximize the potential within the practice so that you can focus on spending more time with patients, giving them the best care that you possibly can while trying to level up everyone's skills in the practice as well, be sure to tune in to my interview with Dr. Angela Mulrooney, Improved Communication, Improved Business Episode | #081.

Don’t Miss This!

Angela has a generous offer for you to get a complimentary 1 hour strategy call to discuss your practice.

Listen to the Practice Management Nuggets Podcast For Your Healthcare Practice Here.

#PracticeManagementNuggets, #SocialMediaGuru, Angela Mulrooney, business, coaching, dental, dental business My Business Doctor, dentist, marketing

Does a Dentist Need a PIA?

Posted on May 22, 2018 by Jean Eaton in Blog
Have you ever said…

“If only I had someone to ask!”

Each month, we discuss your questions about practice management, human resources issues, clinic management best practices, procedures, resources, practical privacy tips, and more in Practice Management Success membership.

 

In this Q&A, we're talking about: Does a Dentist Need a PIA?

If you are a member of Practice Management Success, login and join me now on the webinar. The replay will be available in your membership area.

I’ve had a dental practice for 10 years. Do I need a PIA?

 

In Alberta, the Health Information Act (HIA) was proclaimed in 2001.

Dentists and dental hygienists were named as a designated health professional under the HIA in March 2011.

A custodian as defined by the HIA is defined

1) as a member of a Regulated Health Profession

2) the Health Profession is named in the HIA as a custodian

3) the individual is acting as a custodian

There is a ‘grandfathering’ period when custodians who were already in practice at the time are not required to submit a privacy impact assessment (PIA). The dental practice, of course, must meet all of their dental college requirements including appropriate privacy and security policies, procedures, and reasonable safeguards to protect the privacy, confidentiality, and security of personal health information.

If  (when) you have had any changes to your practice, you need to complete a PIA. For example, since 2011, have you had any changes to:

  • administrative practice, for example, changes to billing practices, third party contractors, moving to a new location, etc.
  • information system, for example, computer network changes, remote backup, or practice management or EMR software
  • practices relating to the collection, use, disclosure of personal (health) information
  • new or changes to your current information flow (for example new projects, stakeholders, Netcare)
  • legislation (i.e. research)
  • any new risks to the privacy of health information
  • custodians, for example custodians (including dentists and dental hygienists) leaving or joining your practice

The PIA is a process that assists custodians to review the impact that an implementation of a new administrative practice, information system, or change to existing practices or systems relating to the collection, use and disclosure of individually identifying health information, may have on individual privacy.

A PIA describes the information flows in the project, identifies the legal authorities that allow for the flow of information, assesses potential impacts on and risks to privacy and identifies mitigation strategies to minimize the risks.

The process is designed to ensure that the custodian evaluates the new practice or proposed change to ensure technical compliance with the HIA as well as assessing the broader privacy implications for individuals.

Often, the Privacy Officer of the dental practice completes the Privacy Impact Assessment.  However, the custodian or CEO is responsible for the Privacy Impact Assessment.

Privacy principles and legal authority determine compliance obligations.

If you don't have a PIA already for your dental practice, and you were in practice prior to 2011, you probably will need a PIA soon. If you opened your practice after 2011, or are just planning your practice now, you need a PIA.

For more information about PIA's, pop over to our resource page here:

Tell me more about PIA's

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