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Keeping Privacy Active in the Minds of Clinic Staff

Posted on August 10, 2020 by Meghan in Blog

As an employer and health care provider, you are responsible to provide training to all of your employees about privacy awareness. If you don’t provide the training, if the employees don’t understand the policies and there is a privacy breach, then the healthcare provider is more likely to be held accountable under the legislation and face penalties including fines and even prison!

Protect your organization and your patients. Equip your staff with the information they need to confidently and correctly handle personal health information. Healthcare businesses who want employee and supervisor level privacy awareness training to support key policies, procedures and risk management programs need a privacy awareness training program.

How do you keep privacy active in the minds of your clinic staff?

Below are a number of simple, low-cost tips that you can use right away to build privacy awareness training in your practice.

Start a privacy awareness training program

The super-easy way to start a simple privacy awareness training program in your organization is to start with your Health Information Privacy and Security Policies and Procedures Manual. Take one policy or procedure a week or month, circulate it for review, and then circulate a short follow-up quiz specific to your organization.

If you circulate the quiz by email, depending on which email service you use, you may be able to use the built-in poll feature. You send out the question and in the poll, your team replies with the best answer. That way, you also build in a way to document that people received and responded to your quiz.

 

Listen to podcasts or watch YouTube videos on privacy awareness during a team meeting

Practice Management Nuggets For Your Healthcare Practice is a regular interview series with practice managers, healthcare providers, or trusted vendors who support healthcare practices. Topics include things you need to know to help you start, grow, fix, or maintain your healthcare practice. The events will be short – about 30 minutes – with nuggets of information that you can use right away. You can listen to these interviews as a podcast or watch them on YouTube.

Recent training topics have included:

  • Remote Working Privacy Breach Pain
  • PIPEDA's Mandatory Privacy Breach Notification
  • Privacy Awareness Quiz #PrivacyMatters

 

Take a Privacy Awareness Training course as a team

Regular privacy awareness training protects patients, employees, and your business.

Privacy Awareness in Healthcare Online Training and Privacy Awareness in Health Care Training – Dental Practices are online courses offered by Corridor Interactive.

In the course best fit for your practice, you and your staff will learn:

  • Understand patient and client privacy rights.
  • Respect personal health information and your obligations.
  • Confidently and correctly handle personal health information.
  • Use reasonable safeguards to protect personal health information (PHI).
  • Recognize and respond to a privacy breach
  • Support key policies, procedures and risk management programs in your healthcare practice.

 

Health Privacy SummitBecome a Practice Management Success member

Practice Management Success is an online community with tips, tools, and templates you can use right away to start, grow, fix, or maintain your healthcare practice. Membership is open to all healthcare practices of any size. Members have access to online resources and networking and support from other clinic managers, practice managers, and healthcare providers in independent community practices!

When you are a member of Practice Management Success, you also have access to the Q&A With Jean training library.Use these privacy awareness training videos where you can select the topics that are of interest to your practice. Each Q&A recording includes training (usually 10-30 minutes), and most have training notes or resources that you can download and use right away.

Members also have access to Policy and Procedure Orientation For Your Employees training videos.

 

Subscribe to Privacy Nuggets Newsletter

Privacy Nuggets are posted on the Information Managers blog and also sent to you by email when you subscribe to the Privacy Nuggets newsletter. These articles explore recent privacy breaches and provide a training tip on how to prevent a similar breach from happening in your practice and tips on how to respond to a similar privacy breach incident. You are welcome to share the articles and emails with your team and use this as a training tool, too!

Recent articles include:

  • 3 Parts to Every Privacy Awareness Training
  • Recent Privacy Breach Convictions Under Alberta's Health Information Act
  • When is a Privacy Breach a Privacy Breach?

CyberSecurity Awareness Month

Cybersecurity Awareness Month

The line between our online and offline lives is indistinguishable. In these tech-fueled times, our homes, societal well-being, economic prosperity and nation’s security are impacted by the internet.

The overarching theme for Cybersecurity Awareness Month 2020 is “Do Your Part. #BeCyberSmart.” The theme empowers individuals and organizations to own their role in protecting their part of cyberspace, with a particular emphasis on the key message for 2020: “If you connect it, protect it.”  If everyone does their part – implementing stronger security practices, raising community awareness, educating vulnerable audiences or training employees – our interconnected world will be safer and more resilient for everyone. 

Information Managers Ltd has been a Cyber Security Champion for many years – and now you can, too!

Cyber Security Awareness Month was launched by the National Cyber Security Alliance (NCSA) & the U.S. Department of Homeland Security in October 2004. This US organization sponsors a multi-media resource campaign each October.

Become a Champion

You can become a Champion, too – and get direct access to all the resources.

  • Demonstrate to team the importance of cyber security at work.
  • Share with your patients – by posters in your practice, blog posts, or your email newsletters – and demonstrate that your practice is cyber aware and you want to share tips with them.
  • If you have team members who work remotely, work from home, use their own mobile devices, or use the internet to connect with apps and resources – give them additional skills to do their work as safely as possible.
  • Help your team members better manage their own personal information in their personal lives – good habits that will help them at work, too!

Becoming a Champion is easy and does not require any financial support. Become a Champion here https://staysafeonline.org/ncsam/champions/.

Throughout October, NCSA will focus on the following areas in our promotions and outreach. Partners are welcome to follow along with NCSA but also encouraged to create their own areas of focus relevant to their organization:

There is a #BeCyberSmart theme for each week in October.

October 1 and 2: Official kick-off for the month

Week of October 5 (Week 1): If You Connect It, Protect It

Week of October 12 (Week 2): Securing Devices at Home and Work

Week of October 19 (Week 3): Securing Internet-Connected Devices in Healthcare

Week of October 26 (Week 4): The Future of Connected Devices

Watch for resources from Information Managers during Cyber Security Month.

 

 When we know better, we can do better…

Jean Eaton is constructively obsessive about privacy, confidentiality, and security especially when it comes to the handling of personal health information. If you would like to discuss how I can help your practice, just send me an email. I am here to help you.  

Jean L. Eaton
Your Practical Privacy Coach
INFORMATION MANAGERS

 

#BeCyberSmart, cyber security, healthcare, privacy, privacy awareness in healthcare, privacy awareness training

What Healthcare Providers Need To Know About Computer Security And Standards

Posted on April 28, 2020 by Meghan in Blog

Do you see cyber and privacy incidents in the news – and worry that your computer system is at risk?

Are you overwhelmed with managing your computer network by yourself?

 

Jon Harmon knows that healthcare providers need to have strong computer security and standards.   

Jon shares his tips about computer security and standards that every healthcare provider needs to know.

Jon Harmon is my guest expert on Practice Management Nuggets For Your Healthcare Practice.

 

Jon Harmon's #1 Tip to Healthcare Providers and Vendors

Keep your systems up-to-date! Click to Tweet

My Favorite Takeaways From The Podcast

  • When using WiFi connections, always keep devices with confidential information connected to a separate private network – this helps mitigate the risk from outside threats.
  • Keep you computer systems up-to-date.
  • Have a regular off-site backup of your data.
  • Always accept regular updates to all network devices.
  • Don't let hardware run past it's recommended lifecycle.
  • Regularly update yourself and your staff on computer security.
  • Have siloed permissions on data on a need-to-know basis.
  • Don't rely on one person – great computer security needs a team!

Featured Guest: Jon Harmon

Accounts Manager, TRINUS

Jon joined TRINUS as Accounts Manager in October, 2017.

He likes to challenge himself in new and exciting opportunities in the Technological world. Jon loves being a husband and a dad. He’s passionate about Martial Arts and is also an avid historian of all incarnations of Punk Rock, Classic Rock and Alternative Rock.

Visit the Trinus Technologies website!

 

 

Be sure to tune in to my interview with Jon Harmon,

What Healthcare Providers Need to Know About Computer Security and Standards | Episode #087

 

Listen To The Podcast Here
#PracticeManagementNugget, computer security, cyber aware, cyber security, healthcare, information technology, podcast

Cyber Security Awareness Training for You!

Posted on October 1, 2019 by Jean Eaton in Blog

Did you know?

1/3 of all healthcare employees who should receive cyber security training, don’t get cyber security training.

You can do better!

Start here.

October is Cyber Security Awareness Month! #BeCyberSmart

A great no-cost opportunity to provide cyber security awareness training to your team!

     

Register Below!

 

Cyber Security Awareness Training By Email

 

To celebrate Cyber Security Awareness Month, Information Managers is hosting free training tips by email throughout October.

In this training, Jean L. Eaton, Your Practical Privacy Coach will share cyber security tips and resources with you!

You can forward the email  to easily share the tips and resources with your team.

Or, they can sign up to the email training, they will receive emails directly to their in-box.

Discuss the tips and posters to see how they best apply to your work or home cyber security practices.

 

Your Cyber Security Awareness Tips will be delivered to the email address that you enter above.

You'll also benefit from occasional emails about privacy and practice management.

We don't share or sell your information. Ever.

Follow Us On Social Media!

Throughout October, we will cyber security tips and free links to additional resources on our social media accounts  that you can download right away! Follow us!

Twitter

 

Whether you’re at work, at home, or on the go, threats to cybersecurity and sensitive data can follow you. Our uber-connected world makes it more important than ever to know the threats and their potential consequences.

Information Managers Ltd has been a Cyber Security Champion for many years – and now you can, too!

Cyber Security Awareness Month was launched by the National Cyber Security Alliance (NCSA) & the U.S. Department of Homeland Security in October 2004. This US organization sponsors a multi-media resource campaign each October.

https://staysafeonline.org/ncsam/champions/

Please use the social share buttons below to share these Cyber Security Awareness  activities with your friends and colleagues.

#BeCyberSmart, cyber security, cybersecurity, National Cyber Security Awareness Month, training

Making Passwords Secure in Your Healthcare Practice

Posted on April 14, 2016 by Jean Eaton in PMN Replay, PMN Stitcher

In this FREE 30-minute Practice Management Nugget Webinar with Dovell Bonnett you will learn how to fix the weakest cybersecurity link  in your healthcare practice.

 

Dovell Bonnett, “The Password Guy”, corrects the errors, misconceptions and lies about passwords

3dTransparent

Dovell will explain why password management is the key component of managing the cybersecurity of your healthcare practice.

You need to understand how to properly implement reasonable cyber safeguards to:

  • protect your businesses from cyber-attacks
  • free individual computer users from cumbersome security policies, and
  • put IT administrators back in control of their networks

 

 

 

 

Replay is ready! Recorded Live April 21, 2016.

Replay will be available for a limited time . . . unless . . .

If you are a member of Information Managers Network you will have continued access to the replay and resources ‘forever' (as long as the internet is around).

You can return to this page (mark it as a favourite in your menu bar) – or from your Members Account Login – https://informationmanagers.ca/account/

See you soon!

Jean

 

 

 

Ask your questions here or use the chat:

 

“Expensive backend cybersecurity products are worthless when the virtual front door has a lousy lock!”

Dovell Bonnett

The management of passwords is the real security nightmare.

User authentication is the most ignored risk to enterprise cybersecurity. When end users are allowed to generate, know, remember, type and manage their own passwords, IT has inadvertently surrendered the job title Network Security Manager to employees – the weakest link in the cybersecurity chain.

Dovell Bonnett reveals the truth about the elephant in the room that no one wants to mention: Expensive backend security is worthless when the virtual front door has a lousy lock! Making Passwords Secure breaks down THE SIMPLE TRUTH about Multi-Factor Authentication (and how to make MFA fast, easy and affordable)!

Dovell proves that making passwords secure is not only possible, passwords can actually become an effective, cost efficient and user friendly feature of robust cybersecurity. After examining how encryption keys are secured, this book introduces a new strategy called Password Authentication Infrastructure (PAI) that rivals digital certificates.

Passwords are not going away.
What needs to be fixed is how passwords are managed.

 


Dovell - smallDovell Bonnett has been creating computer security solutions for over 20 years. His passionate belief that technology should work for humans, and not the other way around, has lead him to create innovative solutions that protect businesses from cyber-attacks, free individual computer users from cumbersome security policies, and put IT administrators back in control of their networks.

He has spent most of his career designing solutions to solve business security needs, incorporating multiple applications onto single credentials using both contact and contactless smartcards. The most famous example of his work is the ID badge currently used by all Microsoft employees.

Dovell has contributed to numerous papers for the Smart Card Alliance organization; magazines, including Card Manufacturing Magazine; and is the author of two books, Online Identity Theft Protection for Dummies® and Making Passwords Secure: How to Fix the Weakest Link in Cybersecurity. Dovell is a frequent speaker and sought-after consultant on the topic of passwords, cybersecurity, and building secure, affordable and appropriate computer authentication infrastructures.

 

hosted by Jean Eaton of Information Managers Ltd.

Your Practice Management Mentor and Practical Privacy Coach

cyber security, Dovell Bonnett, Multi-Factor Authentication, PAI, Password Authentication Infrastruture, password management, Practice Management Mentor, privacy, Report this, security

Making Passwords Secure in Your Healthcare Practice

Posted on April 14, 2016 by Jean Eaton in Archive

In this FREE 30-minute Practice Management Nugget Webinar with Dovell Bonnett you will learn how to fix the weakest cybersecurity link  in your healthcare practice.

 

Dovell Bonnett, “The Password Guy”, corrects the errors, misconceptions and lies about passwords

3dTransparent

Dovell will explain why password management is the key component of managing the cybersecurity of your healthcare practice.

You need to understand how to properly implement reasonable cyber safeguards to:

  • protect your businesses from cyber-attacks
  • free individual computer users from cumbersome security policies, and
  • put IT administrators back in control of their networks

Have you seen this?

  • post-it notes on computer monitors with the password written on it
  • computer users sharing the same credentials
  • passwords that are easy to guess

 

“Expensive backend cybersecurity products are worthless when the virtual front door has a lousy lock!”

Dovell Bonnett

The management of passwords is the real security nightmare.

User authentication is the most ignored risk to enterprise cybersecurity. When end users are allowed to generate, know, remember, type and manage their own passwords, IT has inadvertently surrendered the job title Network Security Manager to employees – the weakest link in the cybersecurity chain.

Dovell Bonnett reveals the truth about the elephant in the room that no one wants to mention: Expensive backend security is worthless when the virtual front door has a lousy lock! Making Passwords Secure breaks down THE SIMPLE TRUTH about Multi-Factor Authentication (and how to make MFA fast, easy and affordable)!

Dovell proves that making passwords secure is not only possible, passwords can actually become an effective, cost efficient and user friendly feature of robust cybersecurity. After examining how encryption keys are secured, this book introduces a new strategy called Password Authentication Infrastructure (PAI) that rivals digital certificates.

Passwords are not going away.
What needs to be fixed is how passwords are managed.

Register here for the FREE Webinar with Dovell Bonnett.

Email Address




Dovell - smallDovell Bonnett has been creating computer security solutions for over 20 years. His passionate belief that technology should work for humans, and not the other way around, has lead him to create innovative solutions that protect businesses from cyber-attacks, free individual computer users from cumbersome security policies, and put IT administrators back in control of their networks.

He has spent most of his career designing solutions to solve business security needs, incorporating multiple applications onto single credentials using both contact and contactless smartcards. The most famous example of his work is the ID badge currently used by all Microsoft employees.

Dovell has contributed to numerous papers for the Smart Card Alliance organization; magazines, including Card Manufacturing Magazine; and is the author of two books, Online Identity Theft Protection for Dummies® and Making Passwords Secure: How to Fix the Weakest Link in Cybersecurity. Dovell is a frequent speaker and sought-after consultant on the topic of passwords, cybersecurity, and building secure, affordable and appropriate computer authentication infrastructures.

 

Thursday, April 21, 2016

 Join us for Practice Management Nugget Webinar

Making Passwords Secure with

Dovell Bonnett

Email Address



hosted by Jean Eaton of Information Managers Ltd.

Your Practice Management Mentor and Practical Privacy Coach

cyber security, Dovell Bonnett, Multi-Factor Authentication, password management, Practice Management Mentor, privacy, Report this, security

Three Reasons Hackers Love Your Small Business

Posted on October 25, 2015 by Jean Eaton in Archive

60% of small and medium business owners go out of business

within 6 months after a privacy and security breach.

You can prevent this by implementing good policies, procedures and best practices in your office.  Provide privacy and security awareness training to all of your staff.  Some staff with greater responsibilities will need additional training.

You may not be able to do everything, but doing nothing is not an option.

Share this infographic with tips that you can share with your team.

October is Cyber Security Awareness Month! Information Managers is celebrating by hosting our annual 15 Day Privacy Challenge. The 15 Day Privacy Challenge is a fun, no cost educational opportunity on privacy and security.

We are proud to be a Champion of National Cyber Security Awareness Month #CyberAware #15DayPrivacyChallenge.

#CyberAware, #NCSAM, cyber security, Practical Privacy Coach, small business, small business week

National Cyber Security Awareness Month Champions

Posted on October 1, 2015 by Jean Eaton in Archive

We are proud to become a Champion of National Cyber Security Awareness Month (NCSAM) 2015, joining a growing global effort among colleges and universities, businesses, government agencies, associations and non-profit organizations to promote online safety awareness.

Celebrated every October, National Cyber Security Awareness Month was created as a collaborative effort between government and industry to ensure everyone has the resources needed to stay safer and more secure online. As an official Champion, Information Managers recognizes its commitment to cybersecurity and online safety.

Register for the 15 Day Privacy Challenge

Information Mangers is hosting a fun, no-cost privacy awareness event that starts October 15. Participants receive a daily privacy challenge to help them review their existing policies, create new polices, and improve privacy and security best practices. The challenges require ‘entry-level’ skills and are applicable to both office and personal use.

Register for the 15 Day Privacy Challenge

Do you Twitter chat?

The first Twitter chat of National #Cyber #Security Awareness Month (#NCSAM) is Thursday Oct 1!

STOP. THINK. CONNECT., the global cybersecurity awareness campaign, is hosting Twitter chats each Thursday in October at 3 p.m. ET/12 p.m. PT.

Use #ChatSTC to join the conversation, focusing on how to build a safer, more secure and more trusted #Internet.

The schedule and more information are available at National Cyber Security Awareness Month (NCSAM) website.

cyber security, National Cyber Security Awareness Month, Practical Privacy Coach, privacy, security

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Thank you so much for the webinar [on Privacy Breach]. It was very informative and thought provoking.

- Sheryl McCormick, Executive Director, Cold Lake Primary Care Network

Register for Free On-line Privacy Breach Awareness Training!

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