Are your employees engaged? Engaged employees are focused, committed, and are loyal to their clients, teams, and employers. Your behaviour, as a supervisor, manager, or senior leader, helps create or hinder engagement. Here are some tips to help your employees feel valued, motivated, and satisfied.
Tip #1: Kind words are never thrown away. Take the opportunity to encourage and support employees who are skilled in their work. Be generous and genuine.
Tip #2: Manage Performance Challenges. Understand who wants to do the job well, but lacks the skill, and those who have the skill to do the job well but are choosing not to! The first group can exceed your expectations with training, coaching and practice, while the second groups needs help with improving their motivation. Have a private conversation with them to determine what would get them motivated again.
Tip #3: Integrate learning into every interaction. Chat with employees over coffee, the lunch break, during team meetings, etc. Listen and learn from them by asking questions about their opinions and ideas, as well as their concerns and problems. Communicate your own ideas and share information with them.
Tip #4: “Eat the Frog”. Do something that you would rather avoid first, rather than last. Get rid of barriers to employee engagement such as too much paperwork, excessive workloads, unrealistic timelines, and others. Brainstorm with your team about what is getting in the way of being happy, productive, and engaged.
Tip #5: Ask for input before a decision is made. By doing this instead of asking for feedback after, you make your employees contributors to solving problems.
Tip #6: Open channels to frequent, candid and two-way communication. Communication – talking, writing emails, text messages, phone calls – is not only about what goes out, but what comes back. Listen twice as much as you talk. If you find yourself disagreeing, listen harder – you might learn something new!
Tip #7: Have a “Can-Do” attitude. Positivity and negativity are contagious. By being positive, up-beat, and enthusiastic, you can help prevent negativity in your team, and can cheer them on.
Tip #8: Fix problems. Problems, especially those that are long-term or recurrent, can wear people down. Working with problems causes stress and loss of engagement, and eventually discouragement. Master the tools that can help you solve problems systematically and successfully.
Tip #9: Schedule annual surveys of employees. This will determine levels of engagement and satisfaction, and can help target areas that need improvement. Make surveys confidential and anonymous. See our blog post: 10 Tips for Surveying Staff Satisfaction
Tip #10: Create time to play. Engage your team in having fun. Create and participate in playful activities, and even invite clients and volunteers. But keep your eye on being professional at the same time!
An engaged employee is a happy employee. Make sure that your employees feel valued working for you!
This 10 Tips guide was adapted with permission from Silver Creek Press. To read the full article, and for more Newsletters, visit their website: www.silvercreekpress.ca