Do you collect personal health information?
If so, you know the importance of this sensitive information. Healthcare providers must ensure that every staff member understands their individual responsibility when it comes to handling personal information.
Jean gives you the skills and confidence to handle the elephant in the room!
Jean’s information privacy workshops are ideal for staff members at all levels in any organization or clinic that collects, uses or discloses personally identifying information. This includes direct care providers such as physicians, allied health professionals and associates, privacy officers, as well as other employees and support staff who are not directly involved in patient care.
Choose from these two popular workshops, or request a customized presentation.
Privacy Awareness Training
Improve your patient satisfaction and prevent malicious errors, omissions or attacks that could result in fines and even jail time for the business, healthcare provider, employee, or vendor.
This is a critical workshop for everyone in the health care industry. Jean will engage your people in a fun and practical way to teach the key principles of privacy awareness. Through the use of every day scenarios and group discussion, new and experienced healthcare providers and support staff will learn the essentials of privacy, confidentiality, and security.
Learning Objectives:
- Patient and client rights with respect to their personal information.
- Key components of privacy legislation.
- Safeguards that protect personal health information.
- Privacy principles.
- Recognize and report a privacy breach.
4 Step Response Plan
Privacy incidents happen! 60% of small and medium business owners go out of business within 6 months after a privacy and security breach. Patients, clients, employees and business partners trust you to keep their private and sensitive information confidential and secure. Properly managing a privacy breach is critical to the continued success of your business. With Jean’s expert guidance, you will learn the critical skills of planning for and responding to privacy incidents, handling them with confidence while mitigating the risks.
Based on her new book, Prevent Privacy Breach Pain, Jean will guide you through the practical “4 Step Response Plan” to help you develop a privacy breach management response plan for your organization.
Learning Objectives:
- Contain the breach.
- Evaluate the risks.
- Notify affected individuals and other stakeholders.
- Prevent the breach from happening again.
“When you know better, you can do better.”
Jean L. Eaton,
Your Practical Privacy Coach and Practice Management Mentor
Jean is a recognized and respected leader and expert in health information management, privacy management and legislation. An engaging workshop leader, she provides solutions that are practical and effective for today’s healthcare providers. Jean is passionate about supporting primary care practices to implement privacy by design and best practices to protect privacy, confidentiality, security of personal information.
Jean has helped hundreds of physicians, chiropractors, pharmacists, and other healthcare providers and privacy officers across Canada and the US develop and improve their Privacy Education programs. With over twenty years of experience, she has the knowledge and tools to help any healthcare provider or business improve their information privacy practices.
Book Jean for your next event and see the difference that privacy awareness can make!
Jean is available for keynotes, workshops, presentations, and seminars both in person and online
Email: jean[at]informationmanagers.ca
Your Workshop Package can include:
- A 60-90 second promotional video encouraging early registration with key sponsor mention.
- A 30-minute preview marketing webinar on a related topic to pitch early registration with key sponsor billing.
- Advance interviews of organization members to customize the workshop.
- A special sponsor ‘lunch & learn’ seminar event.
- A special sponsor ‘lunch & learn’ seminar event.
You may have seen Jean here . . . .
2016 May 10, 2016 Saskatchewan Connections, Regina, SK. “4 Step Response Plan to Manage a Privacy Breach”
2016 March 30, National Privacy & Data Governance Congress, PACC, Calgary. “4 Step Response to a Privacy Breach”
2015 November, American Health Information Management Association (AHIMA), Webinar “3 Mistakes in Managing a Privacy Breach”
2015 September, Corridor Interactive, “Privacy Awareness Essentials: Healthcare”
2015 June Chiro Secure, Webinar, “Email with Patients – What Are the Risks?”
2014 April 15 Edmonton Chapter – Alberta Association of Clinic Managers (AACM) Luncheon, Edmonton, Alberta “Privacy can be fun!”
2014 June 11-12 Health Information Management Association of Alberta (HIMAA) Conference, Edmonton, Alberta “Privacy Breach Management”
2014 November 14 PIPA Connections Conference, Calgary,“How to easily develop your own in-house privacy & security education program”
2014 September 24-26 Ontario Medical Group Management Association (OMGMA) 46th Annual Conference, Gravenhurst, ON. “Engaging Patients in an Electronic World”
Or at an in-service in a healthcare practice!
Practice Management Nugget Webinar – weekly interviews with guest experts
Information Managers Ltd. Webinars – on-line privacy training and courses including
“Protect Your Practice, Your Assets, and Your Patients with Privacy Impact Assessments – A Complete Step-by-Step Course”
E-books authored by Jean L. Eaton
Document Management Tip Series:
Coming soon on Kindle! Prevent Privacy Breach Pain
- “Prevent Privacy Breach Pain” Coming soon on Amazon Kindle!
- “Patient Health Information For Tax Reporting”
- “9 Steps to Hiring Employees in Your Healthcare Practice”
- “Hiring Employees Resource Package”
- “Archive and Destruction of Patient Records”
- “Closing a Physician Practice”
- “Data Sharing Agreement Outline for Physician Group Practices”
- “Data Migration”
- “Privacy Statements in Plain Language”
- “Privacy Breach Management”
- “Provider-Patient Email Communication”
- “Media Training – What to do when s*!#@ hits the fan”
- “What is a PIA? (for chiropractors)”
- “What is a PIA? (for physicians)”
- “Dress Code Policy”
Jean L. Eaton
(Your Practical Privacy Coach)
Jean is constructively obsessive about privacy, confidentiality, and security when it comes to the handling of personal information, particularly in primary health care settings.
Jean has customized and delivered privacy training programs for privacy officers, records management professionals, implementation teams, and healthcare providers across Canada and the US.
You will learn how to use practical pro-active privacy in your practice. Privacy Education program that is actually fun and . . . practical!
Jean has helped hundreds of physicians, chiropractors, pharmacists, and other healthcare providers and privacy officers develop and improve their Privacy Education programs.
You know your practice better than anybody else. If you had the right tips, tools, templates, training and Your Practical Privacy Coach to help you, you can develop a practical Privacy Education program for your office, improve patient satisfaction, meet legislated and college requirements, and prevent big fines (or worse!).
Jean L. Eaton
(Your Practice Management Mentor)
Practice managers working in healthcare want to provide good services and have a profitable business. They have a sense of what they need to do to get there – but often need help with networking and resources. Jean shares templates, user guides, real-life examples, networking, practical resources and mentoring. We give you the confidence to take care of the elephant in the room!
Jean Eaton has worked in health records and primary care organizations for over twenty years, and is an experienced leader in health information management.
She understands that practice managers working in healthcare want to provide quality services and have a profitable business… and is committed to helping practices with the networking and resources to get where they want to be.
Contact Jean to provide workshops and key-note address at your next event!
Available in person and techno-magically using webinars and live streaming.
Download this FREEE-book now! 9 Steps to Hiring Employees for Your Healthcare Practice
Hiring Employees Resource Package – includes templates, training, expert guest interviews – everything you need to prepare to hire.
Coming soon on Kindle! Prevent Privacy Breach Pain
E-books authored by Jean L. Eaton
Document Management Tip Series:
- “9 Steps to Hiring Employees in Your Healthcare Practice”
- “Hiring Employees Resource Package”
- “Archive and Destruction of Patient Records”
- “Closing a Physician Practice”
- “Data Sharing Agreement Outline for Physician Group Practices”
- “Data Migration”
- “Privacy Statements in Plain Language”
- “Privacy Breach Management”
- “Provider-Patient Email Communication”
- “Media Training – What to do when s*!#@ hits the fan”
- “What is a PIA? (for chiropractors)”
- “What is a PIA? (for physicians)”
- “Dress Code Policy”
We're here to help and we'd love to connect!
Information Managers Ltd.
Phone: 780.237.7605
Email us. Tweet with us! Connect on LinkedIn. Like us on Facebook.
It's the elephant in the room: your practice depends on your record management, and the privacy and protection of all kinds of confidential information.
But sometimes taking care of this elephant can be a challenge.
We're here to help. Information Managers specializes in health information management, policies & procedures, records management, clinic management, practice efficiency and workflow consultation as well as privacy and security in the Health Care sector. We give you the confidence to take care of the elephant in the room.
We work with office managers, primary care facilities, health service providers and vendors. We ensure that your office practice not only meet legal requirements, but are streamlined and efficient, making sure that all parties involved feel secure about their personal information.
About Jean L. Eaton
Jean is a Certified Health Information Management Professional, Toastmaster and entrepreneur with a BA Administration.
Jean is an engaging workshop leader and provides practical advice that is actually fun and . . .practical. An experienced leader in health information management and privacy legislation, Jean is passionate about supporting primary care practices to implement privacy by design / best practices to protect privacy, confidentiality, security of personal information.
She has addressed Canadian and US audiences by teleseminar, webinar, and live conferences and workshops. Jean has helped hundreds of physicians, chiropractors, pharmacists, and other healthcare providers and privacy officers develop and improve their Privacy Education programs.
You know your practice better than anybody else. If you had the right tips, tools, templates, training and Your Practical Privacy Coach to help you, you can develop a practical Privacy Education program for your office, improve patient satisfaction, meet legislated and college requirements, and prevent big fines (or worse!).
Jean is constructively obsessive about privacy, confidentiality, and security when it comes to the handling of personal information, particularly in primary health care settings.
Jean has customized and delivered privacy training programs for privacy officers, records management professionals, implementation teams, and healthcare providers across Canada and the US.
Having worked with health records and primary care organizations for over twenty years, I am an experienced leader in health information management. In the last 7 years my practice has been focused on primary care in Alberta. My consulting service includes physicians, pharmacies, chiropractors and other primary health care providers and Primary Care Networks (PCN).
I have speaking engagements with larger clinics and agencies, professional associations, and university and college training programs for health service providers and administration service providers.
I author Privacy Nuggets, post regular blogs on the Information Managers site, and am a guest contributor to other publications.
I am constructively obsessive about privacy and security when it comes to the handling of personal information, particularly in primary health care settings. I provide webinars, workshops, and consultation on practice management and privacy legislation that are actually fun and . . . . practical.
You may have seen Jean here . . . .
2016 May 10, 2016 Saskatchewan Connections, Regina, SK. “4 Step Response Plan to Manage a Privacy Breach”
2016 March 30, National Privacy & Data Governance Congress, PACC, Calgary. “4 Step Response to a Privacy Breach”
2015 November, American Health Information Management Association (AHIMA), Webinar “3 Mistakes in Managing a Privacy Breach”
2015 June Chiro Secure, Webinar, “Email with Patients – What Are the Risks?”
2014 April 15 Edmonton Chapter – Alberta Association of Clinic Managers (AACM) Luncheon, Edmonton, Alberta “Privacy can be fun!”
2014 June 11-12 Health Information Management Association of Alberta (HIMAA) Conference, Edmonton, Alberta “Privacy Breach Management”
2014 November 14 PIPA Connections Conference, Calgary, “How to easily develop your own in-house privacy & security education program”
2014 September 24-26 Ontario Medical Group Management Association (OMGMA) 46th Annual Conference, Gravenhurst, ON. “Engaging Patients in an Electronic World”
2014 September 16-19 Alberta Association of Clinic Managers (AACM) Annual General Meeting, Canmore, AB.
2014 June 4 Saskatchewan Connections Conference, “3 Mistakes in Managing a Privacy Breach”
2014 May 9 Canadian Counselling and Psychotherapy Association Conference, Victoria, BC. “Managing a Privacy Breach – 3 Mistakes in Managing a Privacy Breach”
2014 Practice Management Nuggets’© webinar series. Weekly interviews with practice managers, healthcare providers, or trusted vendors who support healthcare practices.
2013 April 26 Alberta School Councils’ of Alberta Conference, Edmonton, AB. “Privacy Risks and Kids”
2013 October 26 Literacy and Learning Day Conference, Edmonton, AB. “Privacy Risks for Kids. Is Your Child at Risk?”
2009 June Canadian Health Information Management Association / Saskatchewan Health Information Management Association Conference “Privacy Impact Assessments and the Health Information Management Professional – Leveraging What You Already Know”
2011 May Canadian Health Information Management Association, “Proactive Approach to Privacy, Confidentiality, and Security”, CHIMA CPE Webinar.
2009 – 2014 Private healthcare practices, in-services including “Health Information Act Lunch N Learn”, “Privacy Awareness In-Service”, “ROI (Release of Information) 101”, “Practical Privacy”
2009 – 2015 Information Managers Webinars, in-person workshops throughout Alberta including
“Protect Your Practice, Your Assets, and Your Patients with Privacy Impact Assessments – A Complete Step-by-Step Course”
“Protect Your Practice, Your Assets, and Your Patients with Privacy Impact Assessments”
“Prevent Big Fines (or Worse!) for your Healthcare Practice; Learn How to Plan a Privacy Impact Assessment”
“9 Steps to Hire (and Keep) Employees in Your Healthcare Practice”
“Privacy, Confidentiality, and Security for Medical Offices”
“How to complete a Privacy Impact Assessment”
“Developing Policies and Procedures for Medical Offices”
“Managing a Privacy Breach – 3 Mistakes in Managing a Privacy Breach
“Email and Patients – What do I need to know?”
“Clinic Managers Top 10 Data Privacy To Do List”
Conflict of Interest
All of our recommendations for vendors and service providers are our opinions based on direct experience and communication with colleagues. We do not accept fees from vendors for recommendation of their products or services.