Do you collect personal health information?
If so, you know the importance of this sensitive information. Healthcare providers must ensure that every staff member understands their individual responsibility when it comes to handling personal information.
Jean gives you the skills and confidence to handle the elephant in the room!
Jean’s information privacy workshops are ideal for staff members at all levels in any organization or clinic that collects, uses or discloses personally identifying information. This includes direct care providers such as physicians, allied health professionals, and associates, privacy officers, as well as other employees and support staff who are not directly involved in patient care.
Choose from these two popular workshops, or request a customized presentation.
The Power of 3
Privacy Awareness in Your Health Care Practice
Privacy Awareness Training
Improve your patient satisfaction and prevent malicious errors, omissions or attacks that could result in fines and even jail time for the business, healthcare provider, employee, or vendor.
This is a critical workshop for everyone in the health care industry. Jean will engage your people in a fun and practical way to teach the key principles of privacy awareness. Through the use of every day scenarios and group discussion, new and experienced healthcare providers and support staff will learn the essentials of privacy, confidentiality, and security.
Learning Objectives:
- Patient and client rights with respect to their personal information.
- Key components of privacy legislation.
- Safeguards that protect personal health information.
- Privacy principles.
- Recognize and report a privacy breach.
4 Step Response Plan
Prevent Privacy Breach Pain
Privacy incidents happen! 60% of small and medium business owners go out of business within 6 months after a privacy and security breach. Patients, clients, employees and business partners trust you to keep their private and sensitive information confidential and secure. Properly managing a privacy breach is critical to the continued success of your business. With Jean’s expert guidance, you will learn the critical skills of planning for and responding to privacy incidents, handling them with confidence while mitigating the risks.
Based on her new book, Prevent Privacy Breach Pain, Jean will guide you through the practical “4 Step Response Plan” to help you develop a privacy breach management response plan for your organization.
Learning Objectives:
- Contain the breach.
- Evaluate the risks.
- Notify affected individuals and other stakeholders.
- Prevent the breach from happening again.
When you know better, you can do better.
Your Practical Privacy Coach
Jean is constructively obsessive about privacy, confidentiality, and security when it comes to the handling of personal information, particularly in primary health care settings.
Jean has customized and delivered privacy training programs for privacy officers, records management professionals, implementation teams, and healthcare providers across Canada and the US.
You will learn how to use practical pro-active privacy in your practice. Privacy Education program that is actually fun and . . . practical!
Jean has helped hundreds of physicians, chiropractors, pharmacists, and other healthcare providers and privacy officers develop and improve their Privacy Education programs.
You know your practice better than anybody else. If you had the right tips, tools, templates, training and Your Practical Privacy Coach to help you, you can develop a practical Privacy Education program for your office, improve patient satisfaction, meet legislated and college requirements, and prevent big fines (or worse!).
Your Practice Management Mentor
Practice managers working in healthcare want to provide good services and have a profitable business. They have a sense of what they need to do to get there – but often need help with networking and resources. Jean shares templates, user guides, real-life examples, networking, practical resources and mentoring. We give you the confidence to take care of the elephant in the room!
Jean Eaton has worked in health records and primary care organizations for over twenty years, and is an experienced leader in health information management.
She understands that practice managers working in healthcare want to provide quality services and have a profitable business… and is committed to helping practices with the networking and resources to get where they want to be.
jean[at]informationmanagers.ca
(780) 237 - 7605
Book Jean for your next event and see the difference that privacy awareness can make!
Contact Jean to provide workshops and key-note address at your next event!
Available in person and techno-magically using webinars and live streaming.
Your Workshop Package can include:
- A 60-90 second promotional video encouraging early registration with key sponsor mention.
- A 30-minute preview marketing webinar on a related topic to pitch early registration with key sponsor billing.
- Advance interviews of organization members to customize the workshop.
- A special sponsor ‘lunch & learn’ seminar event.
FREE E-books authored by Jean L. Eaton
Please click on a title to download your free PDF copy.
Document Management Tip Series:
- “9 Steps to Hiring Employees in Your Healthcare Practice”
- “Hiring Employees Resource Package”
- “Archive and Destruction of Patient Records”
- “Closing a Physician Practice”
- “Data Sharing Agreement Outline for Physician Group Practices”
- “Data Migration”
- “Privacy Statements in Plain Language”
- “Privacy Breach Management”
- “Provider-Patient Email Communication”
- “Media Training – What to do when s*!#@ hits the fan”
- “What is a PIA? (for chiropractors)”
- “What is a PIA? (for physicians)”
- “Dress Code Policy”
You may have seen Jean here . . .
2020 Jan 22, Data Security and Privacy 2020 Virtual Summit, “Privacy of Health Information, an IFHIMA Global Perspective”, BrightTalks
2019 November, Confident Women Leaders with Kathy Archer, '10 Key Steps To Prevent A Privacy Breach'
2019 September, In the Pink Seat with Dr. Angela Mulrooney, ‘Privacy Protection'
2019, Meeting Leadership Podcast with Gordon Sheppard, ‘Why Leaders Should Understand Privacy'
2019, Meeting Leadership Podcast with Gordon Sheppard, ‘What Leaders Need To Know To Start A Privacy Program'
2016 May 10, 2016 Saskatchewan Connections, Regina, SK. “4 Step Response Plan to Manage a Privacy Breach”
2016 March 30, National Privacy & Data Governance Congress, PACC, Calgary. “4 Step Response to a Privacy Breach”
2015 November, American Health Information Management Association (AHIMA), Webinar “3 Mistakes in Managing a Privacy Breach”
2015 June Chiro Secure, Webinar, “Email with Patients – What Are the Risks?”
2014 April 15 Edmonton Chapter – Alberta Association of Clinic Managers (AACM) Luncheon, Edmonton, Alberta “Privacy can be fun!”
2014 June 11-12 Health Information Management Association of Alberta (HIMAA) Conference, Edmonton, Alberta “Privacy Breach Management”
2014 November 14 PIPA Connections Conference, Calgary, “How to easily develop your own in-house privacy & security education program”
2014 September 24-26 Ontario Medical Group Management Association (OMGMA) 46th Annual Conference, Gravenhurst, ON. “Engaging Patients in an Electronic World”
2014 September 16-19 Alberta Association of Clinic Managers (AACM) Annual General Meeting, Canmore, AB.
2014 June 4 Saskatchewan Connections Conference, “3 Mistakes in Managing a Privacy Breach”
2014 May 9 Canadian Counselling and Psychotherapy Association Conference, Victoria, BC. “Managing a Privacy Breach – 3 Mistakes in Managing a Privacy Breach”
2014 Practice Management Nuggets’© webinar series. Weekly interviews with practice managers, healthcare providers, or trusted vendors who support healthcare practices.
2013 April 26 Alberta School Councils’ of Alberta Conference, Edmonton, AB. “Privacy Risks and Kids”
2013 October 26 Literacy and Learning Day Conference, Edmonton, AB. “Privacy Risks for Kids. Is Your Child at Risk?”
2009 June Canadian Health Information Management Association / Saskatchewan Health Information Management Association Conference “Privacy Impact Assessments and the Health Information Management Professional – Leveraging What You Already Know”
2011 May Canadian Health Information Management Association, “Proactive Approach to Privacy, Confidentiality, and Security”, CHIMA CPE Webinar.
2009 – 2014 Private healthcare practices, in-services including “Health Information Act Lunch N Learn”, “Privacy Awareness In-Service”, “ROI (Release of Information) 101”, “Practical Privacy”
2009 – 2015 Information Managers Webinars, in-person workshops throughout Alberta including
“Protect Your Practice, Your Assets, and Your Patients with Privacy Impact Assessments – A Complete Step-by-Step Course”
“Protect Your Practice, Your Assets, and Your Patients with Privacy Impact Assessments”
“Prevent Big Fines (or Worse!) for your Healthcare Practice; Learn How to Plan a Privacy Impact Assessment”
“9 Steps to Hire (and Keep) Employees in Your Healthcare Practice”
“Privacy, Confidentiality, and Security for Medical Offices”
“How to complete a Privacy Impact Assessment”
“Developing Policies and Procedures for Medical Offices”
“Managing a Privacy Breach – 3 Mistakes in Managing a Privacy Breach
“Email and Patients – What do I need to know?”
“Clinic Managers Top 10 Data Privacy To Do List”