60% of small and medium business owners go out of business within 6 months after a privacy and security breach. (Experian)
81% of hospitals and health insurance companies have suffered a data breach (KPMG)
125% increase in data breaches caused by criminals (now outnumber accidental breaches!) (Ponemon)
Don't let this happen to you!
The single biggest privacy and security risk to a healthcare practice is lack of privacy and security awareness training.
Privacy Awareness Training will help to improve your patient satisfaction and prevent malicious errors, omissions or attacks that could result in fines and even jail time for the business, healthcare provider, employee, or vendor.
Healthcare providers must ensure that every staff member understands their individual responsibility when it comes to handling personal information – there is no room for uncertainty.
Privacy Confidentiality and Security Workshops for Your Healthcare Practice
Are you a healthcare custodian, practice manager, clinic manager, or privacy officer?
Do your staff know about their responsibilities under the e-Health (Personal Health Information Access and Protection of Privacy) Act?
As a custodian, you must ensure all staff members receive privacy awareness training. This course will help you be compliant with privacy legislation and meet your professional college standards of practice.
Protect your organization and your patients. Give your staff with the information they need to confidently and correctly handle personal health information.
These practical workshops will give you templates, user guides, real-life examples, and practical resources.
You will learn how to use practical pro-active privacy in your practice. Privacy management program that is actually fun and . . . practical!
Part A – Privacy Awareness Privacy, Confidentiality & Security Principles
Monday September 12 2016 9-12 am
A workshop for everyone in the health care industry to acquaint themselves with the e-Health (Personal Health Information Access and Protection of Privacy) Act. In a fun and informative format Jean will present key principles and every day scenarios to demonstrate the importance of privacy, confidentiality, and security. An essential introduction for new healthcare providers and support staff, as well as an excellent refresher for everyone else.
Learning Objectives:
- Patient and client rights with respect to their personal information.
- Review of the key components of e-Health (Personal Health Information Access and Protection of Privacy) Act.
- Safeguards that protect personal health information.
- Privacy principles that support provincial and federal privacy legislation and guidelines.
- How to answer questions from patients about how their personal health information is collected, used and disclosed, and protected.
- How to recognize and report a privacy breach.
Sample scenarios and group discussions.
Part A – Privacy Awareness Privacy, Confidentiality & Security Principles
Monday September 12, 2016 6 -9 pm
Can't attend the workshops during the day? This great workshop is offered in the evening!
Part B – Engaging Patients in an Electronic World
Monday September 12, 2016 1-4 pm
Email? Patient portals? Social media? On-line marketing?
How does a healthcare practice decide which approach will best meet your business objectives and improve patient satisfaction? Jean Eaton, Your Practice Management Mentor, will help you make informed choices for your practice.
Practical decision making approach to help you clarify your ideal patient and business objectives. We will explore automated tools to engage your patients and introduce a format to assess privacy and security risks and benefits so that you can make an informed choice about which approach is best for your business.
Learning Objectives:
- Describe your ideal patient.
- Clarify your business objectives.
- Explore your technical options.
- Assess privacy, confidentiality and security risks.
Sample scenarios and group discussions.
Part C – 4 Step Response Plan to Manage a Privacy Breach
Tuesday September 13, 2016 9-12 am
Properly managing a privacy breach is a critical to the continued success of your business. This workshop begins with an introduction, ‘Can You Spot the Privacy Breach?'.
Next, Jean will guide you through the practical “4 Step Response to a Privacy Breach” (c) plan to help you develop a privacy breach management response plan for your organization.
Learning Objectives:
- Contain the breach.
- Evaluate the risks.
- Notify affected individuals and other stakeholders.
- Prevent the breach from happening again.
Sample scenarios and group discussions.
Do you collect personal health information?
This training program is ideal for staff members at all levels in any organization or clinic that collects, uses or discloses personally identifying information. This includes direct care providers such as physicians, allied health professionals and associates, privacy officers, as well as other employees and support staff who are not directly involved in patient care. Also appropriate for businesses who must meet Personal Information Protection Act / Freedom of Information and Protection of Privacy Act requirements.
This is for you if you are a healthcare provider, practice manager, or vendor that supports a healthcare provider in a group or solo practice with direct patient care including:
- Physician
- Pharmacist
- Registered nurse
- Optometrist or optician
- Chiropractor
- Physiotherapist
- Midwife
- Podiatrist
- Dentist, dental hygienist or denturist
- Audiologist
- Mental health practicitioner
- Laboratory, x-ray, and imaging technician
- Paramedic
Presenter
Jean L. Eaton, B.Admin, CHIM, CC
“When you know better, you can do better.”
Jean L. Eaton, Your Practical Privacy Coach and Practice Management Mentor
Information Managers Ltd.
Jean is constructively obsessive about privacy, confidentiality, and security when it comes to the handling of personal information, particularly in primary health care settings.
Healthcare providers and practice managers working in healthcare want to provide quality services and have a profitable business. They have a sense of what they need to do to get there – but sometimes need the confidence and the details and the resources to help them.
Our workshops are ideal for clinic managers, administration leaders, release of information clerks, health provider team leads, EMR access authorizers, system administrations and privacy officers in physician offices, laboratories, clinics, pharmacy, physiotherapy, dental, and other health care centres.
Jean is committed to helping practices by using tips, tools, templates and training to help healthcare practices get where they want to be.
Jean Eaton has worked in health records and primary care organizations for over twenty years, and is an experienced leader in health information management. Jean has helped hundreds of physicians, chiropractors, pharmacists, and other healthcare providers and privacy officers develop and improve their privacy management programs.
You know your practice better than anybody else. If you had the right tips, tools, templates and training and Your Practical Privacy Coach and Practice Management Mentor to help you, you can develop efficient and practical privacy management program for your office, improve patient satisfaction, meet legislated and college requirements, and prevent big fines (or worse!).
Location
All workshops are held at the Parksville Community Conference Centre, just a few blocks away from the beach. This former school has been redesigned and redeveloped with all the amenities, spacious rooms, and large windows for day lighting.
Worried about parking? Don’t! There’s lots of free parking available both on site and directly across the street.
This event is brought to you by Precision Event Design.
Pricing
Full Event Pass
You get:
- 9 hours practical workshop instruction
-
Part A – Privacy Awareness Privacy, Confidentiality & Security Principles
Monday September 12, 2016 9-12 amPart B – Engaging Patients in an Electronic World
Monday September 12, 2016 1-4 pm
Part C – 4 Step Response Plan to Manage a Privacy Breach
Tuesday September 13, 2016 9-12 am
- Written materials that you can download with tips, tools, templates that you can use right away!
- Breakfast, lunch, and morning and afternoon snacks will all be catered in by Eat Fresh Urban Market in Parksville.
- Beautiful meeting space at the Parksville Community and Conference Centre.
- Networking opportunity.
I want to know more about Parksville Registration
Individual Registration
Full workshop: $397.00 CDN + $47.64 (GST/PST) = $444.64 CDN.
Register 4 Attendees For The Price Of 3 For The Full Workshop When You Register Before August 15th – GREAT For Two Or More Smaller Offices. You Share The Cost Of 3 And Send One For FREE! To take advantage of the Register 4 for 3, simply register 3 people and bring the confirmations with you along with the 4th person.
Evening workshop only: 125.00 CDN + $15.00 (GST/PST) = $140 CDN.
Early registration before August 15, 2016, will save you $25.00 – you pay $100 + $12 (GST/PST) = $112 CDN
Yes! I want to attend!
Part A – Privacy Awareness Privacy, Confidentiality & Security Principles
Monday September 12, 2016 6:30-9:30 pm
Can't attend the workshops during the day? This great workshop is offered in the evening!
You get:
- 3 hours practical workshop instruction.
- Written materials that you can download with tips, tools, templates that you can use right away!
- Light refreshment.
- Beautiful meeting space at the Parksville Community and Conference Centre.
- Networking opportunity.
Registration price for Monday evening session only: $125.00 CDN + $15.00 (GST/PST) = $140 CDN.
Yes! I want to attend!
BONUS Register before August 15 and receive a valuable free gift from Jean L. Eaton.
Register for the Workshop before August 15 and email me with the receipt confirmation number. I will give you membership access to:
Hiring Templates Employees Resource Package
Employees are central to your healthcare practice
Hiring the right employee will make your healthcare practice:
- Productive and provide good services to your patients and clients
- Positive place to work and to receive care
- Promote your business
A good hiring plan will help you:
- Recruit, interview and hire with confidence
- Develop great first impressions to attract the ideal candidate to your practice
- Keep employees engaged
- Improve patient satisfaction
Here’s what is in this early registration BONUS – Yours FREE for early registration!
- E-book (pdf), “9 Steps to Hiring Employees for your Healthcare Practice”
- Webinar re-play, “9 Steps to Hire (and Keep) Employees in Your Healthcare Practice”
- Access to MS Word Templates that you can use to quickly customize documents for your practice
- Job Description Templates – Clinic Manager, MOA, Receptionist, Interpreter, Privacy Officer
- Job Posting Templates – Clinic Manager, MOA
- Application Form Templates
- Interview Question Templates
- Introduction Package for New Applicants
- Short-List Candidates Templates – Candidate Evaluation Form, Reference Check Form, Candidates Ranking Form
- Letter of Offer Template
- Orientation – Employee Information Form, Orientation Checklist
- Performance Review Template – Performance Appraisal Form
- Access to Practice Management Nuggets Interview replays with guest experts
- Nelson Scott (“Interview Right, Hire Right”)
- Paula MacLean (“Employee Engagement – It’s Not Rocket Science!”)
- Lauren Sergy (“Successful Employee Orientation”)
Cancellation / refund / payment policy
Cancellations will be accepted up to 2 week prior to the event with a 10% administration fee only.
Cancellations less than one week prior to the event will incur a 50% administration charge.
“No shows” will be totally non-refundable. If you can not attend we encourage you to have someone else who will benefit from the course attend in your place, and give us notice by email.
Should the event be cancelled less than two weeks prior to the event date by Precision Event Design, attendees will have the option to reschedule for a future event (we can not guarantee when the same workshop will be offered again), or be refunded in full.
Payment options
PayPal OR Credit Card on-line – you don't need a PayPal account to pay by credit card.
Cheque – Payments may also be accepted in person with a company cheque.
In Person – Cash payments will be accepted on-site registrations.