I received a question today from someone preparing to close their practice. Sometimes this is a tough decision to make. Sometimes this is something that you have been looking forward to or an opportunity too good to pass up.
Regardless of how you get to this decision, when you decide to close your business,you will need to plan how you will continue to manage your patient records. Generally, you have a few options:
•Inform your patients that your business is closing and that they can request their patient records to be transferred to another provider now and provide your contact information that they can contact you in the future. (You must maintain the patient records for 10 + years.)
•Arrange with another healthcare professional (custodian) to assume the care of your patient records. This would be applicable if another professional bought your practice. This might be your successor custodian.
•You could arrange with a third party provider (like Iron Mountain) to be your contact person to receive requests from patients for their information and process those requests. They will take over the secure storage of your patient records. There is a fee to do this.
Watch the webinar “When You Close Your Healthcare Practice” for more tips about closing your practice. The article is written for physicians but, with a few exceptions, the same requirements apply to all custodians.
Click on the >> arrow to play the webinar.
Click to DownloadClosing or Moving Your Healthcare Practice Learning Resources Guide
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