In this 30-minute Practice Management Nugget Webinar with Jessica Giesbrecht of HealthCareCAN/CHA Learning you will learn more about the opportunity for you to become a leader throughout and across the health system, and improve the care experience for patients and their caregivers and their loved ones.

Are Patient and Family Centred Care and Engagement Just Passing Fads?

Patient and family centred care (PFCC) refers to an approach to health care that strengthens the relationships between the patient and family and the healthcare providers. This is based on care that is compassionate, promotes dignity and respect, involves patients and families as partners in their own care.  PFCC builds collaborators in the health system, and enables information sharing. It applies to all parts of the continuum of care from primary care to acute care, community care and long term care. It also involves all members of the healthcare team – from governors and senior leads to front line clinicians and support services.

Jessica Giesbrecht is the Director, Quality, Performance & Evaluation at HealthCareCAN/CHA Learning and is excited to share with you a new opportunity for you to learn more about patient and family centred care.

If you are one of the healthcare professionals, practice managers, or healthcare team members, who wants to know how to  improve the care experience for patients and their caregivers and their loved ones then jump onboard with this amazing and insightful interview with expert Jessica Giesbrecht where we'll help you to take your patient and family centred care results to the next level.

“Patient-centred care and engagement are concepts that are on the lips of healthcare professionals and organizations across the country and internationally, but how do we get from theory to practice?”

Ask a question –
 

Jessica will explain

• What is patient and family centred care (PFCC) approach to healthcare?
• What is  the research, knowledge about patient and family-centred care, engagement and experience
• What are the big challenges in patient and family centred care right now?
• The patient and family centred care model – how to make it Work!

Patient-Centred Experience and Design Program.

Lead the Design and Improvement of Patient and Family-Centred Healthcare.

Jessica Giesbrecht  is the Director of Quality, Performance and Evaluation with HealthCareCAN (formerly the Canadian Healthcare Association), working in the organization’s professional development division CHA Learning. She develops and manages online education programs in the areas of Health Information Management and those related to healthcare quality, safety and performance. Jessica has been a health information management professional for 14 years and has worked in quality improvement and patient safety for a decade in various parts of the continuum of care.

Jessica holds a Master’s degree in Public Administration and a Bachelor’s degree in Health Administration and is also a certified Health Information Management Professional. Recently, she has led the development of CHA Learning’s newest program: Patient-Centred Experience & Design and is passionate about helping healthcare organizations and professionals to embed patient and family centred care and engagement processes in a comprehensive and meaningful way.

hosted by Jean Eaton of Information Managers Ltd.

Your Practice Management Mentor and Practical Privacy Coach

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hosted by Jean Eaton of Information Managers Ltd.

Your Practice Management Mentor and Practical Privacy Coach