Positive Workplace Mental Health Webinar

Posted on January 19, 2018 by Jean Eaton in Archive

Positive Workplace Mental Health

with Robert Manolson BA, CCDP
Certified Career Development Professional
Team Engagement Expert, Powerful Play Experiences

Recorded Thursday, January 11, 2018

Click the >> arrow above to test your system settings!

If you don't have a speaker or headset, you can listen to the audio through your telephone. Dial +1(425) 440-5010 Pin Code 386568# (long distance charges may apply)

Download Your Learning Resources!

Learning Resources Guide_Robert_Manolson_Workplace_Mental_Health

Click here to get your Team Engagement Assessment from Robert:

Ask your questions here.

Are You Prepared for Panel Management?

Posted on December 4, 2017 by Jean Eaton in Archive

with Stephanie Clack, B. Ed., CHIM
Program Specialist and an instructor in the
Health Information Management program at SAIT

Live Thursday December 7th, 2017 12 Noon MST

The replay is ready! Available for a limited time.

The Patient’s Medical Home (PMH) is the vision for the future of primary health care in Alberta. To become medical homes, clinics must identify their physician panel.

Discover how panel management will impact your practice and the new technical skills for the clinic manager or health information management professional that you need to know.

In this Practice Management Nugget Webinar for Your Healthcare Practice, Stephanie Clack will:

update us on the changes in this primary health care strategy,
discuss career opportunities for HIM professionals, and
share strategies for primary care clinics to get the help that you need to implement physician panel management in your clinic.

The Patient’s Medical Home (PMH) is the vision for the future of primary health care in Alberta. To become medical homes, clinics must identify their physician panel. Discover how panel management will impact your practice and the new technical skills for the clinic manager or health information management professional that you need to know.

Discover How Panel Management Will Impact Your Practice!

Click on >> arrow to view the slides and listen if you have a speaker or headset. The webinar will appear in a new window. Keep this page open.

Or, you can listen to the audio through your telephone. Dial +1(425) 440-5010 (To dial a local number click here http://instantteleseminar.com/local/?pin=386568 Pin Code 386568#)

Download Your Learning Resources!

Learning Resources Guide_Stephanie_Panel_Management

HIM and Panel Management SAIT 2017

Chat – ask your questions here.

Questions? Send an email to Jean.

Featured Guest: Stephanie Clack, B.Ed., CHIM

Stephanie Clack is the Program Specialist and an instructor in the Health Information Management program at the Southern Alberta Institute of Technology (SAIT). Part of her mandate is to increase awareness of the emerging roles for HIM professionals through practicum placements and promoting the HIM professional skill set to industry. As a graduate of the program, Stephanie has been involved in practicum as a student herself, as a preceptor in industry, and through coordinating placements for SAIT learners. Stephanie also volunteers with the Canadian Health Information Management Association as a member of the Council on Education and Professional Practice.

New! Twitter Chat follows this webinar! #HIMPanel

Immediately after the interview with Stephanie Clack, I will be hosting a Twitter Chat.

Continue the discussion with Stephanie and other contributors who have implemented panel management, HIM professionals and students, and clinic managers.

This is a great opportunity for you to learn more about panel management, the role of panel manager, and this new opportunity for you to expand your skills in health information management that improves preventative and chronic illness patient care, access to care, and efficient clinic patient flow.

If you have a Twitter account, you can actively participate in the conversation. I’d love to hear from you about your panel management implementation or your questions about panel management. Login to your Twitter account and search for the hashtag: #HIMPanel.

If you don’t have a Twitter account, you can read the conversation displayed below. You will be able to follow the conversation including the tips, resources, and contributions from clinic managers, HIM professionals, HIM students, and healthcare providers.

Twitter Chat Activity: #HIMPanel

#HIMPanel Tweets

#HIMPanel, health care, Health Information Management, healthcare, panel management, physician, physician panel, primary healthcare, SAIT, School of Health and Public Safety Southern Alberta Institute of Technology, The Patient’s Medical Home

Do You Want to Turn Your Hectic Waiting Room Into a Reception Area?

Posted on November 22, 2017 by Jean Eaton in Archive

Practice Management Nugget Webinar for Your Healthcare Practice

with Chris Naraine, National Sales Director and
Robert Cove, Solutions Consultant of Bleen

Thursday Nov 23, 2017 12 Noon MST

Are you a clinic manager who dreads the Monday morning phone rush?

Are your walk-in patients pushy, impatient, and frustrated waiting for their turn to see the doctor?

Do your patients complain about how difficult it is to phone into the clinic jut to make an appointment?

You can do better than that!

My guests on Practice Management Nuggets Webinars for Your Healthcare Practice will show you how!

Chris Naraine, National Sales Director and Robert Cove, Solutions Consultant of Bleen know how automated scheduling solutions can help your small to medium family medical practices

Reduce 40% to 60% of your incoming phone calls.
Reduce 75% of your no-show appointments.

CLICK ON THE >> Play button to watch the replay.

THE WEBINAR REPLAY is now available for a limited time.

Chris Naraine, National Sales Director and Robert Cove, Solutions Consultant of Bleen know how automated scheduling solutions can help your small to medium family medical practices

Reduce 40% to 60% of your incoming phone calls.
Reduce 75% of your no-show appointments.

If you are ready to change your hectic, stressful front office for an efficient, respectful front office and you are a

Clinic manager of a small to medium family healthcare practice or
Healthcare provider planning a new practice

Jump on this FREE Interview with automated scheduling solutions experts Chris Naraine and Robert Cove and discover how you can improve your patient flow management.

Practice Management Nuggets’© series is hosted by Jean Eaton (Your Practice Management Mentor) of Information Managers Ltd.

#PracticeManagementNuggets, appointments, automated scheduling solution, Bleen, digital health, health care, healthcare, medical, on-line booking, practice management

The Importance of Social Media for Independent Community Pharmacy

Posted on May 7, 2017 by Jean Eaton in Archive

Would you like your patients to understand all the services that your pharmacy offers?
Would you like more loyal, repeat patients?
Would you like more new patients?
Would you like more sales in your pharmacy?
Would you like all of this without spending a fortune?

Harnessing Social Media to Strengthen Your Pharmacy Business

Recorded Live Thursday May 18, 2017 12 Noon MDT

Enroll in the FREE Pre-Course with Saam Ali DOWNLOAD Your Learning Resources Guide

Social Media Benefits for Pharmacy

In this 30-minute Privacy Management Nugget Saam Ali will give you 3 valuable tips on how to use social media.

Patients get to know, like and trust your pharmacist.
Easy to implement – you don't need a lot of technical skills.
Save money compared to traditional marketing strategies.

Saam Ali, The Pharmacy Mentor

Saam Ali is a locum pharmacist in Britain with more than 10 years of experience working in a variety of roles in the community, ranging from running daily private clinics to managing pharmacies with multi-million-pound turnovers.

However, for the past 3+ years, he turned his focus to the technology and online sector. During this time, he has become a proficient website developer, expert video course creator and founded a successful online company. The primary way he grew the company was by marketing through Social Media and it's his experience and understanding in this field that has led him to build this innovative course for the Independent Pharmacy sector.

Today, he continues to work part-time as a locum, consults with Pharmacy Businesses around innovation, but spends most of his time creating digital content to help drive Community Pharmacy into the digital age.

Practice Management Nuggets’© series is hosted by Jean Eaton (Your Practice Management Mentor) of Information Managers Ltd.

dispensary, health care, healthcare, independent pharmacy, Pharmacy, Saam Ali, social media, social media for independent community pharmacist, The Pharmacy Mentor

Communication Tactics for Effective, Efficient Communication For Every Setting And Occasion

Posted on April 25, 2017 by Jean Eaton in Archive

Welcome to the Practice Management Nuggets Webinars for Your Healthcare Practice interview with Lauren Sergy of Upfront Communications and the author of The Handy Communication Answer Book. She knows that working in healthcare is a high stress and high stakes situation. Communication skills is critical in the workplace.

Recorded live Thursday April 27 12 Noon MDT

with Lauren Sergy

of Upfront Communications and the

author of The Handy Communication Answer Book

Introduce yourself in the chat!

Enter your questions for Lauren or Jean.
You will receive a reply by email.

Download the Learning Resources Guide – notes and resources for you!

Click to Download Learning Resources Guide Purchase The Handy Communication Answer Book on Amazon.ca

Lauren's Communication Newsletter

Lauren Sergy, Upfront Communication

Lauren Sergy is a well-known expert on the subject of communication and public speaking and has graciously consented to this interview to share some great information with us about practical, helpful, and downright interesting facts and figures about communication so every healthcare provider or practice manager in our audience can understand master effective and efficient communication for every setting and occasion.

The Handy Communication Answer Book written by Lauren Sergy and published by Visible Ink Press, traces the history, explains the concepts, and examines the skills needed to master effective and efficient communication for every occasion. Providing insights and advice, this useful primer looks at how to improve verbal, nonverbal, and written communications. Available on Amazon.ca.

Communication Tactics for Effective And Efficient Communication

For Every Setting And Occasion

with Lauren Sergy

of Upfront Communications and the

author of The Handy Communication Answer Book

Thursday April 27, 2017 12 Noon MDT

Replays will be available for only a limited time.

Practice Management Nuggets’© series is hosted by Jean Eaton (Your Practice Management Mentor) of Information Managers Ltd.

Communication, health care, healthcare, Lauren Sergy, The Handy Communication Answer Book

Payroll And Human Resources Solutions For Your Healthcare Practice

Posted on April 13, 2017 by Jean Eaton in Archive

Did you know there are over 190 pieces of federal and provincial legislation when it comes to payroll?

Payroll covers hiring and firing, salary, leave dates, benefits, bonuses, employment records, statement of earnings and other topics. Payroll and human resources solutions are critical functions for every healthcare practice.

Small businesses often spend over six hours a month on payroll functions when they do the payroll internally. If the clinic manager has not had training to manage the payroll and learn the employment standards rules like overtime and holidays, it can take many more hours! Clinic managers can quickly be overwhelmed by the responsibilities of managing payroll.

This week's webinar was recorded live Thursday April 13, 2017 12 Noon MDT

Enter your questions for Dania or Jean.
You will receive a reply by email.

Download Your Learning Resources Guide Download the Canadian Payroll & HR Calendar from Ceridian

If you have a computer or tablet (with NO speakers or headset) do this now.

WATCH the presentation on this page or Click on this link: http://iTeleseminar.com/97054554

LISTEN by phone: (425) 440-5100 (long distance charges may apply)
PIN Code: 386568#

Reduce Payroll Pain

In this Practice Management Nugget Webinar for Your Healthcare Practice, Dania Moazzam of Ceridian shows you how you can

Reduce the time you spend managing scheduling employees
Accurate and efficient payroll calculations and avoid errors and penalties
Meet Employment Standards and taxation rules with confidence
Use real time data to manage work schedules and costs
Invite employees to easily access their own work schedules and manage their availability and holiday requests
Improve the confidentiality of sensitive payroll data

New or Existing Practice?

If you are opening a new healthcare practice or have an existing healthcare practice and want to reduce the time you spend managing payroll and human resources, consider using an outsourced payroll and human resources solution provider.

Contact Dania Moazzam: dania.moazzam [at] ceridian dot com

Practice Management Nuggets’© series is hosted by Jean Eaton (Your Practice Management Mentor) of Information Managers Ltd.

health care, healthcare, human resources, Payroll, scheduling

Should You Attend the National Privacy and Data Governance Congress?

Posted on February 23, 2017 by Jean Eaton in Archive

The Privacy and Access Council of Canada (PACC) is proud to present the National Privacy and Data Governance Congress brings together professionals industry, government and academia attend who are — or ought to be — concerned about privacy, access, security, compliance and data governance within their organizations.

The PACC is a membership association and credentialing body for anyone in the field of information access and privacy regardless of their career progression.

[clickToTweet tweet=”Are you going? 2017 National Privacy and Data Governance Congress. #PACCongress” quote=”Learn, share and network at the 2017 National Privacy and Data Governance Congress. “]

Join industry experts, risk management professionals, thought leaders and regulatory authorities to explore critical connections between privacy, access, security and compliance. April 5-7, 2017 in Calgary, AB

This interview with Sharon Polsky was recorded live on Thursday February 23, 2017.

You will be directed to the PACC website to register.

The Congress has been expanded to three days (April 5, 6 and 7), with workshops on Wednesday April 5, 2017. Workshops are included in the registration.

The Congress Agenda is now available here.
Sharon Polsky is the president of AMINA Corp. and a Privacy by Design Ambassador with more than 30 years’ experience advising corporations, governments and organizations about privacy and access implications and unintended consequences of emerging laws, technologies and global trends. She is also president of the Privacy and Access Council of Canada, the nonpartisan national non-profit association of privacy and access professionals in Canada’s private and public sectors.

In 2007, Sharon founded The Winston Report, the foremost quarterly journal devoted to information access, privacy protection and data governance in Canada, and serves as its Editor-in-Chief.

Sharon is passionate about the importance of effective data protection and information risk management, and has extensive knowledge and demonstrated ability for researching, analyzing, interpreting and applying Canada’s privacy and access legislation, and for assessing relevant business and technical issues.

Ms. Polsky is frequently invited to write and speak about data governance and information security, and is a frequent speaker and lecturer in the areas of data privacy, information security, cyberliability, and the privacy implications of emerging laws and technologies, and her insights are frequently sought by conference organizers and by media including CTV, CBC, CPAC, the National Post, Montreal Gazette, Toronto Star, Calgary Herald, Edmonton Journal, Edmonton Sun, Calgary Sun, iPolitics, Blacklock’s Reporter, Corus Entertainment, Times of London and professional journals including Canadian HR Reporter.

#PACCongress, compliance officer, FOIP Co-ordinator, National Privacy And Data Governance Congress, Practical Privacy Coach, Privacy and Access Council of Canada, privacy officer, security officer, Sharon Polsky

Worried About How To Respond To A Privacy Breach?

Posted on February 14, 2017 by Jean Eaton in Archive

Know How to Respond to a Privacy Breach…You'll Sleep Better at Night!

Privacy incidents happen!

60% of small and medium business owners go out of business within 6 months after a privacy and security breach. Patients, clients, employees and business partners trust you to keep their private and sensitive information confidential and secure.

Properly managing a privacy breach is critical to the continued success of your business.

Mandatory privacy breach reporting is quickly becoming a legislated requirement – and many businesses are not prepared!

Register now for the FREE webinar Tuesday February 28, 2017

Not recognizing and not notifying a privacy breach quickly and properly could result in fines and even jail time for the business, healthcare provider, employee, or vendor!

Learn NOW how to respond a privacy breach – Don’t get caught scrambling when a privacy breach happens.

The biggest mistake in managing a privacy breach is not recognizing the privacy breach.

The second biggest mistake is not knowing what to do about it.

Many healthcare practice managers, owners and privacy officers can't get past the idea that simply hoping that you won't have a privacy breach is not a good business strategy!

But nothing could be further from the truth!

If you want to confidently and properly manage a privacy breach but you don’t have a step-by-step action plan ready to implement, here's the solution you've been looking for… Your Practical Privacy Coach has prepared this FREE 60 minute webinar to introduce you to the 4 Step Response Plan.

Worried About How To Respond To A Privacy Breach?

FREE Webinar Tuesday February 28, 2017

When you have a privacy breach you must recognize the breach, contain it, notify the affected individuals, and prevent it from happening again. When you have this plan you will have confidence that you have identified and managed your areas of risk and dramatically reduce the risk of a privacy breach. Your staff will recognize a privacy breach early and respond quickly. You will manage the breach with minimum of risk to your patients, clients, and your practice.

Learn to

Recognize a privacy breach
Understand why a privacy breach is a significant problem
Understand the cost of a privacy breach and why you need to be prepared now
Introduce you to the 4 Step Response Plan
Prevent a privacy breach from happening again

… and much, MUCH more!

If you are a privacy officer, practice manager, healthcare provider, or a clinic manager who wants to confidently and properly manage a privacy breach, then this webinar is for you!

In the world of privacy breaches ‘If' has become ‘When'. Will you be ready?

If you want to confidently and properly manage a privacy breach, join us for the webinar.

This Webinar Includes:

Live webinar
Q&A with Jean Eaton, Your Practical Privacy Coach when you join the webinar live
Access to the replay for a limited time
PDF cheat sheets
Infographic – 4 Step Response Plan
BONUS – Privacy Breach Awareness Training for YOUR employee's orientation. Includes Video – “Can You Spot the Privacy Breach?”, Learning Guide, Post Test, and Certificates of Completion

This webinar may be eligible for Continuing Professional Development credits with your professional association.

Get Started Right Now!

So if you're a privacy officer, practice managers, healthcare providers, or a clinic manager who wants to be confident and prepared to successfully respond to a privacy breach you need to act on this right now.

Your staff will recognize a privacy breach early and respond quickly.
You will respond to the breach with a minimum of risk to your patients, clients, and your practice.
When you have this plan you will have confidence that you have identified and managed your areas of risk and dramatically reduce the risk of a privacy breach.

What people are saying about the ‘4 Step Response Plan'

“I like the common sense approach to privacy…this isn't rocket science

but sometimes we, as professionals, need to be reminded of the fundamentals of our jobs.

This was very helpful in that regard.”

“Very practical information to start a privacy policy/procedure.”

“Excellent presentation.”

“Useful examples and excellent delivery.”

“Great presenter. Well spoken and full of knowledge.”

Jean L. Eaton, B. Admin, HIM, CC is constructively obsessive about privacy, confidentiality, and security when it comes to the handling of personal information, particularly in primary health care settings.

Jean provides solutions that are practical and effective for today’s healthcare providers so they can implement privacy by design and best practices to protect privacy, confidentiality, security of personal information.

So go ahead, register right now before it is too late!

Can’t attend? – register anyway and you will get the free replay.

Register now and then go check your email for the confirmation. You must confirm your registration to access the webinar.

Along with your webinar registration, you will also benefit from the occasional Privacy Nugget tips by email of similar privacy resources and articles that you can use right away!

Kids4Cameras

Posted on February 9, 2017 by Jean Eaton in Archive

Kids4Cameras is a non-profit in Edmonton, Alberta, that encourages youth from all walks of life to share their voice through photography. Kids4Cameras has established an amazing reputation for enriching the lives of the youth they engage with, as well as the lives of the volunteers who collaborate with them.

Heather Scott is a board director with Kids4Cameras. She knows that when youth are given the opportunity to create with photography that this can be a social connector and bridge the gap to help kids find their way.

Attend this FREE Webinar with Heather Scott to learn about engaging with the community and to discover how you can help Kids4Cameras help youth in Edmonton and surrounding area.

There is a lot that can be learned from Kids4Cameras.

Although Kids4Cameras is experiencing positive growth, it remains a grassroots organization that is propelled by its core values: empowerment, trust, and leadership. These are embedded in every level of K4C, and even act as the foundation for the mandate of their photography program curriculum.

Simply, their belief is this: Create With Passion, Make Change Happen.

[clickToTweet tweet=”How your healthcare practice can take action and support youth. @Kids4Cameras” quote=”Discover how your healthcare practice can take action and support youth in your community.”]

Sign up now to watch the webinar right away!

Along with your registration for the event you'll also benefit from weekly email reminders of the next guest expert on Practice Management Nuggets Webinars for Your Healthcare Practice.

Can You Donate a Digital Camera?

Donate your digital camera (including the chargers!) Kids4Cameras Donate

This webinar is hosted by Jean L. Eaton of Information Managers Ltd.

Your Practice Management Mentor and Practical Privacy Coach

Kids4Cameras;

Do Your Club Volunteers Protect Your Privacy?

Posted on January 17, 2017 by Jean Eaton in Archive

Your family is busy! Kids have sports teams, social clubs, and classes. Parents are involved in clubs and networking too–and, sometimes, you are the volunteer manager and snack co-ordinator, too.

But – do your club volunteers know how to protect your privacy?

Tweet This!

Join the live webinar to discover the 3 simple practical steps every club needs to improve your club's procedures and prevent complaints, fines, and even jail time!

Practical tips that you can use right away to protect your privacy! with Jean L. Eaton, Your Practical Privacy Coach!

30 Minute Live Webinar followed by Q&A

Saturday, January 28

10 am MST

This webinar is a special presentation in the Data Privacy Day E-Course. Your FREE webinar registration also includes access to the FREE Data Privacy Day E-course.

The Data Privacy Day E-course is a FREE on-line course. You will receive one email a day from January 23 – 31 with a privacy tip that can be applied at your home or your office.

It's easy, fun and filled with practical tips, tools, and resources! Get it before it's gone.

Webinar replay will be available in your E-course but join us live – because that's the only way that you get the Q&A!

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